- A Technical Degree or equivalent practical experience in areas such as network security engineering, systems administration security, customer-facing support, or cloud administration.
- Experience with deploying, administering and / or supporting Endpoint Detection and Response (EDR), Extended Detection and Response (XDR), and Endpoint Protection Platform (EPP) endpoint security solutions.
- Or Network Security Engineering or consulting, and/or Systems Administration security. This should include experience with endpoint security, server security and threat analytics.
- Experience in Windows Server, Windows Client, Active Directory and/or Azure Active Directory administration.
- Enterprise cloud experience with any of the major cloud providers, including cloud security, networking, and migration of multi-cloud or hybrid deployments.
- Experience supporting large and complex geographically distributed enterprise environments with 1000+ users.
- Fluency in both written and verbal English & Spanish languages is required.
- Linux and/or Mac administration in an enterprise environment.
- IT industry certifications such as Microsoft Certifications, Cisco, CISSP, CEH, Amazon AWS, etc.
- Taking ownership of customer technical issues, troubleshooting them effectively, and ensuring timely resolution.
- Identifying cases that require escalation and liaising with relevant teams for resolution.
- Creating and maintaining incident management requests and contributing to case deflection initiatives and automation efforts.
- Providing technical coaching, mentoring, and knowledge sharing to peers.
- Driving technical collaboration and engagement across teams and departments.
- Leading or participating in building communities with peer delivery roles. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect
-
Head of Information Security
6 days ago
Project People Reading, United Kingdom**Head of information Security** · ** months contract** · **Reading - **Hybrid Working** · As the Head of information Security Operations, you will be responsible for creating and maintaining robust Information Security processes and procedures to align with business policies and ...
-
Security Sales Specialist
5 days ago
Microsoft Reading, United KingdomAs a Security Sales Specialist, you will be a senior solution sales leader, selling the Microsoft security solutions to our largest enterprise customers. You will manage CxO level business relationships, understand customer challenges and priorities, identify security opportuniti ...
-
Sr. Corporate Account Executive
3 hours ago
CrowdStrike Reading, United Kingdom#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for ...
-
Service Desk Senior Agent
4 days ago
Thames Water Utilites Reading, United Kingdom**Senior Service Desk Agent - Permanent Role - Reading Location** · **Who are we?** · Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping ...
-
Senior SOC Analyst
5 days ago
Appcastenterprise Reading, United Kingdom**Job order - J Permanent Full Time**Title**Senior SOC Analyst**Category**Cyber Security**City**Reading, England - South East, United Kingdom**Job Description** Senior SOC Analyst · Position Description · You will work alongside other cyber professionals who are focused on pushin ...
-
Corporate Account Executive
6 days ago
CrowdStrike Reading, United Kingdom#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for ...
-
Smb Account Executive
1 day ago
CrowdStrike Reading, United Kingdom#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for ...
-
Smb Account Executive
3 hours ago
CrowdStrike Reading, United Kingdom#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for ...
-
Senior Clinical Team Lead, Emea, Remote
1 week ago
Labcorp Maidenhead, United Kingdom**Helping our clients make their clinical trials a success by orchestrating the efforts of top-talented Clinical Research Teams.** · This is what our Senior Clinical Team Leaders live for: to drive the performance of clinical teams to achieve the highest project delivery, the bes ...
-
Technical Architect
2 days ago
Sanderson Hemel Hempstead, United Kingdom**Role Overview** · **Key Responsibilities** · - Be responsible for all aspects of Endpoint Protection related designs and deployments across the projects enterprise systems · - Ensure EndPoint security tools are maintained and updated (patched) in accordance with the project pat ...
-
Network Sme
1 week ago
Project People Hampshire, United Kingdom**Network SME- Hampshire(Security Cleared)** · **Contract** · **HYBRID** · Leading Managed Services Provider in the Defence Sector require a skilled Network SME to join their successful Practice on an Contract basis. · **Your experience** · - SME Knowledge of the CISCO Product Se ...
-
IT Systems Administrator
1 week ago
Personnel Selection Andover, United KingdomPersonnel Selection are pleased to be working with this fantastic client in Andover, who are looking for an IT Systems Administrator to join them on a full time and permanent basis. · Our client is working hard to improve sustainability through eco initiatives, to help save the p ...
-
IT Support Administrator
1 week ago
ReQuire Consultancy Andover, United KingdomOur client is based in plush offices in Andover a site that looks after over 400 of the companies specialist retail stores throughout the UK, the headquarters is home to 60+ staff that you will support in your role. · **Relevant experience require for the role**: · - Previous Win ...
-
Senior Security Operations Centre Manager
1 week ago
Intelix Guildford, United Kingdom**Senior Security Operations Centre Manager** · **Location**: London & Godalming · (Very flexible Work from Home but this is a mission-critical role and will require office presence) · **Company**: Global FinTech Organization with 3 trillion Dollars Under Administration · **Depar ...
-
Security Analyst
14 hours ago
Mayflower Recruitment Ltd Reading, United KingdomJob Description · We are looking for a Security Analyst for a MSP in Berkshire (1 or 2 days a month in office) · To play a critical role in safeguarding our clients' digital assets and infrastructure. · To be responsible for assessments, monitoring, analysing, and responding to s ...
-
Operations Administrator Hybrid/Remote
1 week ago
Areti Group Reading, Berkshire, United KingdomJob Description We are recruiting for a Head of Information Security Operations to ensure that the confidentiality, integrity, and availability of information systems are maintained to protect customer, corporate, and third-party data. You will have responsibility for the managem ...
-
Sub Investigator
2 days ago
Velocity Clinical Research, Inc. High Wycombe, United KingdomOverview: · Velocity Clinical Research is an owned and integrated research site organization, providing excellence in patient care, high quality data and fully integrated research sites. At Velocity, we align our values and behaviors to give our employees the best chance of deliv ...
-
Security Analyst
1 day ago
Mayflower Recruitment Ltd Reading, United KingdomWe are looking for a Security Analyst for a MSP in Berkshire (1 or 2 days a month in office) · To play a critical role in safeguarding our clients' digital assets and infrastructure. · To be responsible for assessments, monitoring, analysing, and responding to security incidents, ...
-
Operations Administrator Hybrid/Remote
3 days ago
Areti Group Reading, Berkshire, United KingdomWe are recruiting for a Head of Information Security Operations to ensure that the confidentiality, integrity, and availability of information systems are maintained to protect customer, corporate, and third-party data. You will have responsibility for the management of the CERT ...
-
Ultrasound Clinical Application Specialist
5 days ago
GE Healthcare Chalfont Saint Giles, United KingdomGE Healthcare has chosen to introduce a new work reimagined way of working where the option of a hybrid worker has been introduced. These workers have a "Choice within a Framework ": this means that number of actual days on-site will be determined by team needs, personal preferen ...
Technical Support Engineer Endpoint Protection - Reading, United Kingdom - Microsoft
Description
Overview
As a Technical Support Engineer with focus on Endpoint Protection, you will enable customers to face new and complex challenges keeping their data protected and secure while leaning more heavily on hybrid and cloud solutions to do so.
With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience
This role is flexible in that you can work up to 100% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond
Qualifications
Required Qualifications
Preferred Qualifications
Responsibilities