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Guildford

    Customer Experience Assistant - Guildford, Surrey, United Kingdom - Staffline Group

    Staffline Group
    Staffline Group Guildford, Surrey, United Kingdom

    5 days ago

    Default job background
    Part time
    Description

    Apply today to work as a Customer Service Representative in Guildford for our client - Scot Group Ltd which operates the Thrifty rental brand in the UK and is the largest privately owned rental company in the UK today.

    At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time.

    This is a full-time role, working fixed day shifts, this role is a 40 hours per week contract, working Monday to Friday and Saturday mornings on a rota basis.

    The hours of work are Monday to Friday 8.30am to 5:30pm + Saturday 8:30am to 12.30pm.

    You must hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.

    As a Customer Service Representative, you will look after our customers and their rental arrangements face-to-face and over the telephone.

    This position has opportunities to gain commission for successfully upselling our long-term rentals.

    Our perfect Customer Service Representative will be a hardworking individual with the ability to work in a team and independently in a fast-paced environment while showing great attention to detail.

    You will have excellent customer service and communication skills and ideally, you will have worked in the service industry.

    You must hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check.

    Experience in a similar role is desirable, but not essential as full training is provided.
    Monday to Friday and Saturday mornings

    • 30 days holiday including bank holidays
    • Uniform provided
    • Full training provided
    • Performance bonus
    • Local reward schemes
    Every day, we help tens of thousands of people find work in logistics, food, transport, retail, and agriculture.

    We listen to the needs of our workers and always aim to offer flexible shift work and opportunities for overtime, as we know these are important to you.

    Each of our locations has dedicated 24-hour OnSite support, so you can always speak to a Staffline representative.

    This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

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