-
Team Leader
3 weeks ago
RECRUITNEST Birmingham, United KingdomJob Title: Team Leader Children's Residential Care, Location: Moseley · The Team Leader is, in the absence of the Registered Manager, responsible for the supervision of the Residential Support Workers (RSW) employed to work in the homes operated by Care Services LTD. He/she will ...
-
Team Leader
3 weeks ago
Change Grow Live Birmingham, United KingdomOverview: · We're looking for an dynamic Team Leader to join our busy and vibrant Drugs and Alcohol team within the Birmingham Change Grow Live Service to make a change to the lives of people who use our service. The role will be based in Newtown, Birmingham covering the Central ...
-
Team Leader
1 week ago
Göbel & Partner Ltd Birmingham, United Kingdom**Do you have a passion for leading Quality Inspection and looking for an exciting, dynamic role?** · We are currently recruiting for a Team Leader to join our outstanding Quality Management team, based on-site at one of the UK's most prestigious Automotive Manufacturers. · **The ...
-
Team Leader
3 weeks ago
Shelter, National Campaign for Homeless People Limited Birmingham, United Kingdom**Team Leader - Birmingham hub** · **£36,452 pa (0.8 FTE) + excellent benefits including flexible working** · **Permanent** · **30 hours a week** · **Closing date: 28th March 2024 at 11.30 pm** · - Do you have proven experience of day-to-day staff and service management, includin ...
-
Team Leader
3 weeks ago
HebolSupport Birmingham, United KingdomWe have an exciting opportunity for a team leader to join our team. As a team leader will work with the management team to run effectively our Supported Accommodation for Young People in Birmingham. · **About the company** · Hebol Support is dedicated in helping young people make ...
-
Team Leader
2 weeks ago
Kelso Care Birmingham, United Kingdom**Kelso Care Consortium** · **Job Description: Team Leader Supported Living Services** · **ROLE SUMMARY** · Working within Kelso Cares Supported Living Service, helping ensure quality Support and care to those who use our services. · Acting as the First line of management to your ...
-
Team Leader
3 weeks ago
Kier Group Birmingham, United KingdomTeam Leader · We're looking for a Team Leader to join our Transportation team based in Birmingham. · Within this role, you can enjoy a fantastic, matched pension scheme, 24/7 virtual GP service for you and your family, a competitive annual holiday entitlement, with opportunities ...
-
Team Leader
1 week ago
Legal Ombudsman Birmingham, United Kingdom**Salary**: · - £39, 829 - £43, 292**Location**: · - Birmingham, Cardiff or Leeds**Job Summary**: · **Team Leaders** - who can lead their teams to ensure they deliver the highest quality and standards of customer service when dealing with complaints. · **Role Purpose**: · You wil ...
-
Team Leader
3 weeks ago
SSP Birmingham, United Kingdom**Team Leader** Team Leader at M&S Simply Food Birmingham New Street station** · Everyone regardless of age starts on **£11** **per hour. · - An additional £1.50 per hour for shifts worked between midnight and 6am · Birmingham has** Full Time permanent roles** for an immediate st ...
-
Team Leaders
2 weeks ago
Baobab Care UK Birmingham, United KingdomGrade: Level 3 Health & Social Care · Context · In this role you are a frontline worker supervising other staff members as well as supporting people with a range of complex support needs. · Purpose · The main purpose of your job is to supervise other team members as well as suppo ...
-
Team Leader
1 week ago
Barclays Birmingham, United Kingdom**Team Leader** · **Birmingham** · As a Barclays Team Leader you will be working within Trade & Working Capital who are part of COO Operations, and is made up of Documentary Trade products such as BGI's, Letters of Credit, Collections and Trade Loans as well as Open Account which ...
-
Team Leader
2 weeks ago
TMPW (HP) for Birmingham City Council Birmingham, United Kingdom**Private Rented Sector Licensing Team Leader** · **Permanent** · **Grade 5 - £38,296 - £46,549** · **Working 36.5 Hours per week** · We are creating a new service to regulate the private rented sector within areas of Birmingham and are looking for committed, enthusiastic and dyn ...
-
Team Leader
2 weeks ago
PAD London Birmingham, United KingdomWe are seeking an experienced and motivated Team Leader to join our team. As a Team Leader, you will be responsible for managing a group of employees and ensuring that they are working efficiently and effectively towards achieving our company's goals. You will also be responsible ...
-
Team Leader
1 week ago
Ministry of Justice Birmingham, United Kingdom**Team Leader (POAS - Days ** · **£25,827 - £27,170** · **Birmingham**: · **Position**: POAS Team Leader · **Company**: Office of Public Guardian (OPG), Power of Attorney Services (PoAS), Operations Directorate. · **Location**: Victoria Square House, Birmingham · *** · **Grade / ...
-
Team Leader
1 week ago
RECRUITNEST Birmingham, United KingdomJob Title: Team Leader Children's Residential Care, Location: Moseley · The Team Leader is, in the absence of the Registered Manager, responsible for the supervision of the Residential Support Workers (RSW) employed to work in the homes operated by Care Services LTD. He/she will ...
-
Team Leader
2 weeks ago
RECRUITNEST Birmingham, United KingdomJob Title: Team Leader Children's Residential Care, Location: Moseley · The Team Leader is, in the absence of the Registered Manager, responsible for the supervision of the Residential Support Workers (RSW) employed to work in the homes operated by Care Services LTD. He/she will ...
-
Team Leader
3 weeks ago
Oakleaf Recruitment Birmingham, United Kingdom**Job title**: Team Leader · **Location**: Apna House, 6 Park Avenue, Birmingham B18 5NE · **Rate Of Pay**: £12.50 per hour · **Shift Patterns**:40hrs Per Week, Permanent, Days, 8am to 8pm shifts, alternative weekends · **Information about the Role**: · **Working as a Care Team L ...
-
Team Leader
1 week ago
Barclays Birmingham, United Kingdom**Team Leader** · **Birmingham** · As a Barclays Team Leader, you will be managing the day-to-day operational running of the team for all processes, engaging at an appropriate level, and using relevant methods of communication, ensuring efficient and effective workflows and proce ...
-
Team Leader
3 weeks ago
Environment Agency Birmingham, United KingdomNumber of jobs available- 1 · - Region- East Midlands, North West, South West, West Midlands, Yorkshire and the Humber, National · - City/Town- Birmingham, Bristol, Nottingham, Sheffield, Warrington · - Building/Site- Trentside Offices, Richard Fairclough House, Horizon House, Qu ...
-
Team Leader
2 weeks ago
Great Stone Inn Birmingham, United KingdomWe are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience. · **Can you** · - _Support, coach and mentor your team_ · - _Support the management team and work together to create and deliver your v ...
Hub Team Leader - Birmingham, United Kingdom - Firstsource
Description
Contact Centre Experience is a MUSTBirmingham -Office Based
Working Hours:
Business hours for this role are between 7am and 12am, Monday to Sunday
You'll be responsible for leading the performance of a team of customer service agents.
We will provide the industry leading training and environment that will equip you with the necessary skills, knowledge and qualitative approach to delivery, in all that you do.
All that we ask in return is that you always strive to do your best, which you immerse yourself in our client's brand and most importantly you are always honest, open and transparent with our customers.
Immerse and engage your team in both the vision and values of your associated Client's brand.healthy staff retention rates through effective management and ongoing team member development, whilst creating an environment that rewards, recognises and encourages success at every level.
Adhere to all quality procedures and associated time frames.Manage the quantity and quality of the teams work
Minimum of one year's relevant supervisory experience in the financial industry
Previous experience of providing the effective planning, organisation and development of a team
Motivate, develop, coach, train, induct employees to set performance standards, recognise achievement and deal with performance issues
Serving over 100 global clients – from multiple delivery centers and in various languages – we are supported by a 26,000+ global workforce in India, Philippines,USA and UK.
We have weathered economic downturns and come out of these even stronger – thanks to our sound management and clear objectives.
#