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Business Development Manager - England, United Kingdom - Teladoc Health UK
Description
Business Development ManagerIn BriefWe are seeking an experienced Business Development Manager to work with us on a full-time basis.Based in the UK within a commuting distance from Brighton (several times a month), we are looking for an experienced BDM for our UK and International account management delivery.
You will be accountable for managing and growing a portfolio of global corporate clients, consisting of large market leading International Private Medical Insurers (iPMI), travel insurers and multinational employers.
You will cultivate long lasting relationships and being a trusted advisor to bring value to our client's businesses through a strong commitment to success, consistent performance, and the ability to drive commercial growth within a portfolio.
Contract type:
Permanent, Full-timeHours of work: Monday to Friday, 9am to 5.30pm (30 minutes unpaid lunch), 40hrs/week Annual salary: £55-60,000 paWork mode: Hybrid (one day in our Brighton office).Role and ResponsibilitiesCoordination and communication with other Teladoc Health global offices whenTo manage the corporate accounts assigned to you, including contract, retention, renewal, expansion and pricing discussionsWork with and develop strong professional relationships with internal colleagues/stakeholders in the IT, Legal, Operations, Marketing and Clinical departments to deliver the highest level of customer care for our clientsEnsure targets & objectives set and agreed with the General Manager and Senior Account Manager are met, both personal and business.
Develop long term mutually beneficial relationships, both internally and externallyTo represent Teladoc Health as a thoroughly professional organisation and a global leader in Virtual Care by ensuring diligent preparation for calls and meetings and clear follow-up and after sales supportDevelop and maintain Account Plans within the portfolioEarn and keep each client's respect and confidence as a trusted advisor bringing value to their business through a strong commitment to success, consistent performance, a clear understanding of the business at a variety of levels and the ability to develop a range of ideas and solutions.
To prepare and present appropriate account performance, utilisation reports and sales material often to the highest management levels using full graphic capabilities, marketing and sales aidsDemonstrate our Mobile Applications (App) as well as other online services to clients face-to-face and remotely via conference call facilitiesTo be an integral part of the RFP processes and the subsequent implementation post win including all project items ranging from contract management, technology implementation through to financial management.
Play an active support role in new business presentations/pitches representing Teladoc Health UK, including but not limited to presenting specific information relating to the account management function & how this supports the client requirements.
Ensure that all central sales documents are updated regularly & accurately, this includes corporate renewal plans, and sales pipelinesProvide support as and when needed to any regional and global initiatives to ensure the delivery of the overall Teladoc Health strategyTake an active role in business-wide projects related to Corporate Account Management and MarketingCommunicating to clients clearly, addressing their concerns and resolving any conflict that arisesContributing information to sales strategies by assessing current portfolio results as well as monitoring performance of each service and product at client level.
Drive through business development opportunities to ensure the pipeline delivery/targetsSkill Requirements/Preferences Minimum 5 years previous experience in working within an Account Manager roleExperience of working in the virtual health, or insurance/private medical insurance or broker marketDemonstrable track record of working with.
and delivering value to.multinational corporate clients through effective account managementAbility to work with a variety of stakeholders across a variety of geographies and time zonesTotal proficiency with Microsoft programmes and ability to adapt to and learn new processes, technology and software packagesComfortable working independently as well as to contribute to the team.
Strong geographical knowledge and awareness of different cultures and the benefits of diversity and inclusion in the workplace.A strong understanding of data/reportingResults orientated and customer/account focusedAdapts well to changeHighly organised and able to prioritise workload effectivelyGood judgment and decision making skillsAdditional languages would be an advantageEmployee BenefitsPension contribution at the rate of 8% fully paid by Teladoc HealthPrivate medical insuranceAnnual paid leave entitlement of 25 days plus public holidays (pro-rata)Employee Assistance Programme (EAP) with access to free financial, legal and lifestyle, advice, as well as counselling and Mental Health supportMyStrength, our own emotional awareness app supporting your mental wellbeingThanks Ben benefits platformExtended parental leaveCycle to work schemeCompany laptop.
Who We AreTeladoc Health is the world's leading virtual care provider, delivering care to over 20 million members across 125 countries.
Teladoc formally entered the UK virtual care space in 2019 offering the only comprehensive virtual care solution spanning telehealth GP services, expert medical opinion (EMO), mental health support, nutrition and physiotherapy consultations.
We work with the world's leading life, health, accident, travel and general insurers, other large corporates, affinity groups, and the NHS to deliver industry-leading, award-winning virtual healthcare services to their policy holders, employees, and patients.
Equality and Diversity Teladoc Health UK adopts a zero-tolerance approach to discrimination on any of the protected grounds in the Equality Act 2010.
We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes.We also believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all staff.
From application to interview, we place inclusion at the heart of all we do. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Teladoc Health UK.
