- Deliver a truly luxury experience to our customers.
- Develop an exceptional understanding of the range of vehicles and services to fully embrace the brand values so you can provide the ultimate service to every customer and ensure that their experience goes "beyond the car"
- Provide a tailored, friendly and professional service, with the customer firmly at the heart of what you do.
- Handle all customer interactions in a prompt, professional and knowledgeable manner through a variety of communication channels to provide a truly blended service.
- Engage with customers to gain a full personal understanding of the customer requirements in line with our quality standards to deliver a World Class experience.
- Build professional business relationships with the dealer network that will be pivotal to the quality of service that you provide to the brand's customers.
- Provide a value-add service that enhances the customer experience and builds our brand and service reputation.
- Capture, maintain and ensure quality of customer data.
- Identify and highlight any service-related issues, incidents or trends.
- Candidates will have significant experience of working in a high-end, VIP customer service environment within the retail, hospitality, travel/leisure or luxury automotive sectors.
- Previous experience of working in a Customer Contact Centre environment providing excellence in service to the customer would be an advantage.
- A passion for delivering first class customer service.
- The ability to adapt and be flexible.
- Excellent verbal and written communication skills in English and another language (German, French, Arabic, Mandarin)
- Good social and interpersonal skills, personable with strong emotional intelligence.
- Good listening skills.
- Excellent problem-solving skills.
- Quality focused with attention to detail.
- A genuine interest in the campaign brand.
- A warm, helpful and positive approach.
- Dynamic, proactive, confident, self-motivated and driven to succeed.
- A team player.
- IT Savvy with good MS Office and keyboard skills.
- Highlight and escalate issues as necessary.
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Service Advisor
Found in: Talent UK 2A C2 - 5 days ago
Holt Recruitment Ltd Liverpool, United Kingdom Full timeJob descriptionService Advisor– Main Dealership –Liverpool Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Bolton Basic salary - £28 500 OTE - £36,000 Hours – 8am to 6pm 5 da ...
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Service Advisor
Found in: Talent UK 2A C2 - 5 days ago
C&B Recruitment Liverpool, United Kingdom Full timeAutomotive Service AdvisorBasic £28,080OTE £35,000+ (Uncapped)Prestige Main Dealer - LiverpoolC&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Liverpool.Previous experience working within ...
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Service Advisor
Found in: Click to Hired UK C2 - 2 days ago
Perfect Placement Liverpool, United Kingdom Permanent, Full timeService Advisor · Liverpool · Monday - Friday 08:00am - 18:00pm · Plus 1 - 2 Saturday mornings 08:30am - 12:30pm · Basic - £24,000 · Basic Including Bonus - Around £30,000Presenting my client, boasting 66 franchise locations, renowned for their exceptional customer service and e ...
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Service Advisor
Found in: Talent UK C2 - 4 days ago
Renault Retail Group UK Birkenhead, United Kingdom PermanentService Advisor · Renault · Service Advisor · Wirral, CH43 · £29,292 pa + bonus, OTE £33,600 pa · Mon – Fri 8am to 6pm · 1-in-3 Saturdays 8:30am to 12:30pm · Renault Wirral seeks an experienced Automotive Service Advisor to join our aftersales team here at Renault Retail Group. ...
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Service Advisor
Found in: Zoho Direct Apply - 4 days ago
Veritas Careers Greater Manchester, United KingdomWe are recruiting for an Established Dealer Group who have a requirement for a Service Advisor to join their busy dealership. · The role involves booking in vehicles which are due in for a service/ maintenance on their vehicles, organising the paperwork, and coordinating with the ...
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Customer Service Advisor
Found in: SonicJobs Direct Apply UK - 2 days ago
Specialist Motor Finance Chester, United Kingdom Full timeCustomer Service Advisor - up to £24,000 - Hybrid working - Monday - Friday 9am - 5pm · Specialist Motor Finance offer hire purchase agreements to customers who are not accepted by the mainstream lenders through a panel of motor introducers. · Established in 2014, SMF have built ...
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Customer Service Advisor
Found in: Talent UK 2A C2 - 5 days ago
Red Recruitment Liverpool, United Kingdom TemporaryAre you looking for a career change? Are you looking to leave the hospitality industry? Do you want to work Monday to Friday only? Then this may be the role for you.Red Recruitment is recruiting Customer Service Advisors to join one of the fastest-growing specialist insurance pro ...
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Customer Service Advisor
Found in: Talent UK 2A C2 - 22 hours ago
Coyles Liverpool, United Kingdom FreelanceI am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and informationKey responsibilitiesYou will be a self starter who is able to own quiries through to resolutionbe able to confidently use Microsoft tools, emails and internet/i ...
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Customer Service Advisor
Found in: Click to Hired UK C2 - 14 hours ago
Coyles Liverpool, United Kingdom Contract, Temporary, Full timeI am seeking a number of Customer Services Advisors where you will be the first point of contact, advise and information · Key responsibilities · You will be a self starter who is able to own quiries through to resolution · be able to confidently use Microsoft tools, emails and i ...
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Customer Service Advisor
Found in: Jooble UK C2 - 6 days ago
Riverside Group Liverpool, United KingdomJob Title: Customer Service Advisor Contract Type: Permanent Salary: £26, £28,90.68 is achieved after 12 months successful performance in the role) Working Hours: 35 hrs per week Location: Speke, Liverpool Working Pattern: Rotation 3Week Monday Tuesday Wednesday Thursday Friday ...
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Customer Service Advisor
Found in: SonicJobs Direct Apply UK - 6 days ago
The Recruitment Pool Manchester, United Kingdom Full timeWould you like to work for a multi-national logistics operation? · Customer Service – Road Freight · The Customer Service Executive will ensure timely and accurate movement of freight and information, while providing exceptional customer service to internal and external Customers ...
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Customer Service Advisor
Found in: Talent UK C2 - 5 days ago
iQ Student Accommodation Merseyside, United Kingdom Full time, TEMPORARYCustomer Service Advisor - Liverpool, Merseyside · Doing the right thing, even when nobody's watching? It's an iQ thing. · iQ is one of the UK's biggest providers of student accommodation, committed to giving our 30,000 students in 76 sites across 29 UK cities their best year yet ...
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Customer Service Advisor
Found in: Jooble UK O L C2 - 20 hours ago
Lupa Recruitment Liverpool, United KingdomBootleMonday, Tuesday, Thursday and Friday- 9am -5pmSaturdays- 9am-3pmFriday+ Saturday's - working remotelyAs a TikTok Customer Service Advisor, you will play a vital role in ensuring a positive user experience for millions of TikTok users worldwide.You will be responsible for ad ...
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Customer Services Advisor
Found in: Talent UK C2 - 2 days ago
Allied Milling and Baking Liverpool, United Kingdom Full timeOur Grocery Service Centre, based near Liverpool, is a hub for transactional activity across multiple ABF companies within the ABF Grocery division. Supporting some of our well-known brands such as Kingsmill, Pataks, Blue Dragon, Jordans, Ryvita and Silver Spoon, amongst others. ...
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Customer Service Advisor
Found in: Talent UK 2A C2 - 1 day ago
Ideal Recruit Ltd Birkenhead, United Kingdom Full timeCustomer Service Advisor Bootle, LiverpoolMonday, Tuesday, Thursday 9am-5pm (office based)Friday 9am-5pm, Saturday 9am-3pm (remote)£24k-£25kIdeal Recruit are looking for an experienced Customer Service Advisor for our thriving e-commerce client within the beauty sector based in B ...
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Customer Service Advisor
Found in: Talent UK C2 - 7 hours ago
Riverside Liverpool, United Kingdom Full timeJob Title: Customer Service Advisor · Contract Type: Permanent · Salary: £26, £28,90.68 is achieved after 12 months successful performance in the role) · Working Hours: 35 hrs per week · Location: Speke, Liverpool · Working Pattern: Rotation 3 · Week Monday Tuesday Wednesday Th ...
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Customer Service Advisor
Found in: Talent UK C2 - 7 hours ago
Bosch Liverpool, United Kingdom Full timeJob Description · Deliver a truly luxury experience to our customers. · Develop an exceptional understanding of the range of vehicles and services to fully embrace the brand values so you can provide the ultimate service to every customer and ensure that their experience goes "be ...
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Service Advisor
Found in: Click to Hired UK C2 - 2 days ago
Perfect Placement Greasby, United Kingdom Permanent, Full timeService Advisor · Wirral · Monday - Friday 08:00am - 18:00pm · Plus 1 in 3 Saturday mornings on a rota 08:30am - 12:30pm ( As overtime ) · Basic Package - Up to £29,292 · Bonus Package - £33,600We are currently advertising on behalf of an Automotive leading main dealership who ar ...
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Apprentice Property Services Advisor
Found in: Talent UK 2A C2 - 1 day ago
Sequence HQ Birkenhead, United KingdomJob DescriptionAre you a driven and enthusiastic individual looking to kick-start your career in Estate Agency and Property? If you're eager to gain hands-on experience in the property industry and have a passion for delivering exceptional customer service, then this apprenticesh ...
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Customer Service Advisor
Found in: Talent UK C2 - 5 days ago
Pertemps TM Bootle, United Kingdom Full timeCustomer Service Advisor · Bootle · £23,000 basic salary · Monday, Tuesday & Thursday office based 9am to 5pm. Friday 9am to 5pm and Saturday 9am to 3pm remote · Permanent · Hybrid · A large beauty company based in Bootle are currently seeking a Customer Service Advisor to join t ...
Customer Service Advisor - Liverpool, United Kingdom - Bosch Group
Description
Job DescriptionOperational Hours: 7-day shift operation:
7-day operation between 07.00am – 18.15pm
Your future job location offers you: flexible work time options, hybrid of home/office-based working, benefits and services, employee
discounts, room for creativity and centrally city based location.