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South Western Ambulance Service NHS Foundation Trust Exeter, United KingdomThis is a key and highly valued role in the Volunteering and Community Services (V&CS) team. The post holder will be required to provide administrative support to the Volunteering and Community Services department. · This role is responsible for completing and co-ordinating a var ...
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Senior Volunteering and Community Services
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eSift Ltd Exeter, United Kingdom Full timeOur client was established in 1998 and is the UK's only multi-discipline, full-service Design, Build, Fund and Operate) company that is dedicated to the Higher Education sector. As such they have the longest established and most trusted reputation for delivering next generation c ...
Head of Support and Community Services - Exeter, Devon, United Kingdom - South West Water Limited
Description
At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.
We're proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.
Not only are we committed to reaching net-zero by 2030, but we've also partnered with wildlife charities, National Parks and local partners to help ensure a better future for generations to come.
We are seeking an experienced and skilled leader to join our service support centre, as an Operations Manager to inspire and motivate teams and to help deliver it's business plans objectives to enable to company vision and achieve it's purpose.
Working from our Head Office in Exeter, you will receive an annual salary of between £50,000 - £55,000 plus a company car and excellent benefits.
You will play a pivotal role managing multi-disciplinary, and incredibly busy t eams in the provision of specialist and expert central support for the regional waste water business.
You will continually aiming to make improvements related to alarms and decision-making processes including reporting, data insight and business processes that reduce risk and improve outcomes.
Working closely with operational teams, providing regional support to ensure compliance and pollution targets are achieved.Providing leadership support in local Stakeholder liaison; including customer focus groups, local parish councils and the Environment Agency.
Ensuring compliance with all Company procedures; following up on audit findings and learning shaped through continuous improvement of business processes.
Supporting in the development and implementation a Waste Water Business Plan that meets all Operational Business Objectives and Targets in conjunction with the Company's vision and values.
Programme managing alarm optimisation for Waste water services, liaising with the Proactive Alarm Coordinators as appropriate.Achieving overall compliance with Safety, Environmental and Customer Service performance progressive improvements.
Delivering a Training and Development Plan for Waste Water staff in line with the Company's Management Development Framework and/or other agreed frameworks i.e.
Working with others in the Management Team to improve overall company response and performance.Managing the team's rotas to ensure adequate cover and resilience in support of operational activities 24/7/365.
Work with CREWW (Exeter University- Centre for Resilience in Environment, Waste and Water) and the SWW Innovation Team to support delivery of WATERFIT and the WWS Business Plan.
Recognised Management Training and Development qualification.Proven ability to motivate and direct a diverse team providing essential operational delivery to the business.
Ability to think strategically and ensure the building blocks are in place for improvement to flourish.
~ Able to travel around the work area using company vehicle.
~ At South West Water, we don't all do the same job, but we each get out of bed in the morning knowing that every day is a chance to make incredible things happen, together. Generous holiday allowance plus bank holidays
Buy or sell annual leave to offer you extra flexibility
A company car or a generous cash for car allowance
Private Healthcare
Competitive Contributory Pension
Invest in Pennon Group plc through our employee share schemes
A discretionary bonus
Cycle to Work scheme
We offer free car parking at the majority of our sites
Take up to 26 weeks' additional maternity leave
Share your parental leave, split your time off to care for your child
We offer a free, confidential Employee Assistance Programme
Enjoy free eye tests and discounts on frames and lenses at Specsavers
Access to thousands of deals and discounts on supermarkets, high street shops, online retailers, travel, eating out, cinemas, gyms and much more though Perkbox
Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities.