- Engage with customers through multiple channels (telephone, email, live chat, social media)
- Address general inquiries, support with product queries
- Input and accurately process customer orders
- Ensure timely and efficient handling from order placement to delivery.
- Work closely with other departments to arrange delivery and liaise with customers
- Investigate and resolve customer issues and complaints promptly
- Stay informed about our products/services to effectively assist customers and provide relevant information
- Maintain detailed and accurate records of customer interactions
- Proven experience in a customer service or administrative role.
- Excellent communication skills, both verbal and written.
- Strong organisational skills and attention to detail.
- Ability to multitask and prioritise in a dynamic environment.
- Proficient in using customer service software and Microsoft Office applications.
- Positive attitude and a commitment to delivering exceptional customer service.
- Problem-solving skills and the ability to work well under pressure.
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Client Services Administrator
1 week ago
Search Consultancy Edinburgh, United KingdomJob title: Client Services Consultant; Administration Desk · Reporting to: Digital Administration Manager · Location: Edinburgh · Core hours: 7 hours / day ranging between 7.30am and 5.00pm · **Salary**: Up to £24k · Job Purpose: · The role will suit an individual who likes varie ...
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Client Services Administrator
1 week ago
Search Consultancy Edinburgh, United KingdomJob title: Client Services Consultant; Administration Desk · Reporting to: Digital Administration Manager · Location: Edinburgh · Core hours: 7 hours / day ranging between 7.30am and 5.00pm · **Salary**: Up to £24k · Job Purpose: · The role will suit an individual who likes varie ...
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Service / Warranty Administrator
1 week ago
Evans Halshaw Renault Edinburgh, United Kingdom**Service / Warranty Administrator. Part-time, 20 hours per week** · **Evans Halshaw Renault Edinburgh** · **Competitive Salary with excellent company benefits** · Do you have exceptional administration experience? You could be the Service Administrator that we are looking for. · ...
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Client Services Administrator
1 week ago
Pontoon Edinburgh, United Kingdom**Job Title: Client Service Administrator** · **Location: Edinburgh EH3 - 2 days office based, 3 days working from home** · **Rate: £12.22ph PAYE** · **Contract Length: 6 months initially (possibility of extension)** · **Working hours:Standard office hours Monday - Friday** · An ...
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Customer Service/ Administrator
1 week ago
Bridge of Hope Edinburgh, United KingdomCustomer Service Administrator · 12 months · Monday - Friday · Edinburgh · THE ROLE · A fantastic opportunity has arisen for a number of Transfer Agency Administrators to work within a large multi-national organisation, specialising in Investment Banking. You will be a part of a ...
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Customer Service Administrator
1 week ago
Tate Edinburgh, United KingdomTate are working in partnership with the Phoenix Group to recruit for a Customer Service Administrator to join them on a temporary basis. · This could be your chance to advance your administrative career and start the new year off right. The Phoenix Group in Edinburgh are offerin ...
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Service / Warranty Administrator
1 week ago
Evans Halshaw Renault Edinburgh, United Kingdom**Evans Halshaw Renault Edinburgh** · **Salary of £10,110 with £2,500 bonus and excellent company benefits** · Do you have exceptional administration experience? You could be the Service Administrator that we are looking for. · As a Service Administrator, you'll provide exception ...
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Customer Service Administrator
1 week ago
Downing Edinburgh, United Kingdom**Customer Service Administrator** · **Edinburgh - The Mont** · **Full Time** · **Permanent** · We have an exciting opportunity available for a Customer Service Administrator to join our team supporting the operational activities for our brand-new scheme within the University dis ...
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Disability Service Administrator
4 days ago
Queen Margaret University Edinburgh, United Kingdom**External Liaison and Student Services** · **Grade 3**:£21,828 - £22,144 (with possible progression to £24,533)** · **Part Time, Permanent: 28.88 hours per week (0.8fte)** · **Ref**:CVSS045A** · *** · Join a University where people are at the heart of all its activities. A Unive ...
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Clinical Services Administrator
2 hours ago
NHS Scotland Edinburgh, United KingdomWe are looking for professional and experienced administrator to join the Scottish Ambulance Service on a permanent basis. The post holder will provide confidential, efficient, effective, and high-quality administrative support service to the Clinical Directorate while being alig ...
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Customer Service Administrator
1 week ago
Firegroup Edinburgh, United KingdomYou will be joining our small office team, supporting the smooth running of the office and the tasks required as part of the customs ordering and fulfilment process. · Attention to detail is essential for this role. · Key responsibilities include: · Provide general administration ...
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Customer Service Administrator
1 week ago
Firegroup Edinburgh, United KingdomYou will be joining our small office team, supporting the smooth running of the office and the tasks required as part of the customs ordering and fulfilment process. · Attention to detail is essential for this role. · Key responsibilities include: · Provide general administration ...
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Client Services Administrator
1 week ago
Montpellier Resourcing Edinburgh, United Kingdom**Hybrid working available** · **£ EXCELLENT plus bonus and benefits** · A boutique Investment House based in Edinburgh is looking to hire a Client Services Administrator to join their client team. You will be responsible for ensuring that all work agreed with the clients is deli ...
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Financial Services Administrator
23 hours ago
IDEX Consulting Ltd Edinburgh, United KingdomAssisting the Adviser in delivery of high-quality financial advice to their clients as part of the financial advice process · - Handling initial client enquiries in person, in writing & by telephone · - Providing on-going liaison and support for existing clients · - Creating & ma ...
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Student Services Administrator
1 week ago
University of Edinburgh Edinburgh, United Kingdom**UE05: £25, £28,929.00 Per Annum** · **CAHSS, Business School** · **Open Ended Contract - Permanent: Full Time - 35 Hours per Week · **We are looking for an administrator to support the work of the Student Services team within Teaching Operations in the Business School. You will ...
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Clinical Services Administrator
2 hours ago
NHS Scotland Edinburgh, United KingdomWe are looking for professional and experienced administrator to join the Scottish Ambulance Service on a fixed term/ secondment contract until May 2024. The post holder will provide confidential, efficient, effective, and high-quality administrative support service to the Clinic ...
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Client Services Administrator
2 days ago
Nuffield Health Edinburgh, United KingdomHEAD OFFICE · Client Services Administrator · Edinburgh | Corporate Fitness & Wellbeing | Permanent | Full time · Up to £20,883.20 per annum depending on experience · 40 hours per week · We are looking for a Client Services Team member to work at one of our high profile sites in ...
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Financial Services Administrator
3 days ago
Meraki Edinburgh, United KingdomMeraki Talent and an established UK-wide Financial Services firm are working together to appoint a Financial Services Administrator. This is an excellent opportunity for recent graduates to kickstart their careers within the Finance industry. · The purpose of this role is to prov ...
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Financial Services Administrator
23 hours ago
Focus Search and Selection Edinburgh, United KingdomWe have an Independent Financial Adviser firm in the Edinburgh region who are looking for a Financial Adviser Administrator to provide support to a team of Independent Financial Advisers in their Edinburgh office. · They are looking for someone with a proven track record within a ...
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Fleet Services Administrator
3 days ago
Royal Mail Group Edinburgh, United Kingdom**Job reference number** **292905** · Fleet Services Administrator - RS100 · Salary - £23,790 · Full time · Permanent · F&MS SC Edinburgh · An exciting opportunity has arisen at Royal Mail to join as a Fleet Services Administrator. · **About the role** · The role will be responsi ...
Customer Service Administrator - Edinburgh, United Kingdom - Pertemps Scotland
Description
Role: Customer Service AdministratorLocation: Edinburgh
Salary: £25,000-£28,000
Pertemps are recruiting a Customer Service Administrator to work with their Edinburgh based client. We are looking to speak to dynamic and customer-focused individuals, if you have excellent communication skills and a passion for customer service look no further.
As a Customer Service Administrator, you will play a vital role in ensuring our customers receive outstanding service. Your primary responsibilities will include communicating with customers through various channels, processing orders accurately, and coordinating seamless product deliveries. This is an exciting opportunity for someone who thrives in a fast-paced environment and is dedicated to providing a positive customer experience.
Responsibilities:
About You: