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    Service Manager - Gloucester, United Kingdom - Kemp Recruitment

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    Full time
    Description

    Service Manager

    Job role:
    Service Manager


    Location:
    Gloucester


    Days:
    Monday – Friday


    Money:
    £38,000 - £60,000


    Benefits:
    Company car

    My client, a large vehicle dealership group is looking for an experienced Service Manager for their dealership in Gloucester.

    Your primary responsibilities will be to manage and control the efficient running of the service department, train and develop the staff and continue to improve customer satisfaction and deliver the highest standards of service.

    There is also a responsibility to identify opportunities to improve processes and ensure that all KPIs and financial measures are achieved in line with agreed performance levels.


    Service Manager Key Responsibilities:
    Have full responsibility for the dealerships P&L, budget, KPIs and for site management
    Management control of all WIP, warranty and debtors
    Day to day management of the service team
    Ensure service team receive all necessary training so that customers continue to receive the highest standard of service
    Seek out opportunities to identify and implement improvements to operational work practices and processes into service department


    The successful Service Manager must:
    Be able to work under pressure to tight deadlines working in a busy office
    Have exceptional communication skills and be good with external customers
    Previous management experience required, ideally gained within an automotive service environment.

    If you are interested in this Service Manager role, please reply to this advert with an up to date copy of your CV or call Tom at Kemp Recruitment on


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