- Take overall responsibility for upselling / cross selling with existing customer base within the designated territory, and for growing the pipeline.
- Prioritise opportunities.
- Identify appropriate solution for customer based on requirements and observations and pull together proposal for presentation.
- Conduct follow-up meetings with customers to present proposals either face-to-face or online if necessary.
- Make further recommendations where required in response to customer feedback.
- Conduct face-to-face closing meetings.
- Work collaboratively with Technical Service Team function to prepare the proposal.
- Work collaboratively with Customer Support Manager function to ensure seamless service level to customers.
- Work collaboratively with New Business Development Managers in closing handover phase for new category regional clients.
- Work collaboratively with Key Account & Major Account Managers providing support where required across Key and Major customers.
- Conduct regular account management meetings with stakeholder to maintain strong customer relationships either face-to-face or online if necessary.
- Ensure all internal systems (CRM) and databases are updated in a timely and accurate manner.
- Actively participate in internal and external meetings where attendance is required.
- Key / Major / Accounts Team.
- New Business Development Team.
- Customer Success Manager.
- Technical Service Team.
- Existing Customers.
- The Regional Account Manager will be assigned a specific geographic patch and will be assigned sites and / or accounts within that territory (circa 80 – 160 sites)
- Ensure that you, your colleagues and any visitors conduct selves with due regard to the Company's Health & Safety Policy, procedures and Safe Systems of Work when on site.
- Promote equality and diversity at all times while representing the Company;
- Undertake any additional reasonable task instructed by your Line Manager;
- Undertake any additional reasonable task instructed by a member of the Executive and Senior Management team;
- A proven track record in a skilled account developer sales role.
- A proven track record of identifying key stakeholders and establishing strong working relationships.
- The ability to overcome objections and identify solutions to help secure the sale, while remaining diplomatic and trustworthy at all times.
- Strong prioritisation skills.
- Exceptional communication and presentation skills (written and oral), with the ability to adjust style to the audience.
- Working knowledge off CRM systems
- Excellent organisational and time management skills
- IT literate
- A proven track record of sales negotiations and closing deals.
- Strong commercial awareness
- A full driving license.
- Previous experience within the safety or barrier protection industry and/or working with EH&S individuals.
- We are Pioneers
- We are in it Together
- We do the Right Thing
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Regional Account Manager - west midlands, United Kingdom - A-SAFE GROUP
Description
Vacancy Ref: AS027
The A-SAFE Group is looking for a Regional Account Manager for our A-SAFE UK team covering the West Midlands region of the UK.
About A-SAFE and the role:
A-SAFE is a rapidly growing and dynamic environment where open mindedness, curiosity and drive are important. As market leader, A-SAFE is determined to hold its position and create many opportunities for continued growth and development. We have a true global presence including USA, Japan, Australia, Europe and UAE.
We are known for our innovation and 'can-do' attitude. A place where talent can thrive and develop as we grow. We invented the first industrial strength polymer safety barrier, revolutionising workplace safety. We've been improving world standards ever since, introducing further advanced safety solutions, including next generation IOT safety devices like RackEye.
Global blue-chip companies use our products. Coca-Cola, BMW, Jaguar Land Rover, Amazon, Heathrow airport to name but a few.
The role of the Regional Account Manager is field based responsible for managing repeat business with current Regional, Major, and Key Account customers identifying ways to proactively upsell & cross-sell products and services to becoming a value-added partner to a wide range of clients across multiple sectors.
How You Can Help Us:
Communications and Working Relationships:
Your main contacts will include:
Internal:
External:
Scope of Impact:
Core Business Responsibilities:
What We Would Like You to Bring to Our Team:
Knowledge, Skills & Experience
Essential:
Desirable:
Our values are at the core of everything we do:
This is a great opportunity to join us at a time of rapid growth.
We offer a fast-paced, energetic and creative environment, working with the latest technologies.
We have a great track record of developing talent, offering ongoing training, professional study support and career opportunities.
Our benefits package includes competitive salary plus bonus, company car, laptop, mobile phone, 33 days holiday, pension, the option to buy & sell holidays, cycle to work scheme, employee assistance program and free secure parking.
NO AGENCIES PLEASE. We do not accept speculative agency CVs. Any CV received by us will be treated as a gift and not eligible for an agency fee.
