Principal Change Manager - Cardiff, United Kingdom - UK Civil Service

Description

Job Summary

Companies House aims to be a top-notch registry globally, achieved through exceptional individuals working on exceptional systems providing superb services.��

Significant legislative changes are encapsulated in The Economic Crime and Corporate Transparency Act, with the goal to boost corporate transparency, enhance the register's reliability, and combat fraud and money laundering.�

Currently, an organization-wide transformation is underway, focusing on redesigning digital services, the target operating model, and culture. This change requires different skills, capabilities, and mindset, where adaptable, bold, and curious behaviors are encouraged, and empowerment is utilized.��

The Principal Change Manager will play a crucial role in the Transformation Delivery Directorate, spearheading the change journey outlined in the corporate strategy. Companies House has a pivotal role in instilling confidence in the UK economy, with the upcoming changes essential for enhancing this role.�

Proud of being a dynamic, professional, and inclusive team with a positive outlook towards achieving goals, Companies House prides itself on these values.�

You will collaborate with stakeholders across the organization and strategic delivery partners, including those in Commercial, Digital, Data, Project Delivery, People, and Policy roles to manage change outputs throughout project lifecycles.�� Most of these projects are part of the transformation program, aiming to deliver transformed digital services alongside changes to processes and capabilities organization-wide.�

If this role resonates with you, we would love to receive your application.

Job Description

Companies House seeks a highly experienced and energetic Principal Change Manager to collaborate with the Head of Portfolio Delivery and Change in implementing the change management strategy, enabling successful embedding of change methodology and resilience into strategic transformation programs.�
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This role is pivotal in supporting program delivery, driving organizational change management initiatives using Prosci ADKAR methodology, working with a diverse range of stakeholders to enhance internal change capability.�

The Principal Change Managers will report to the Head of Portfolio Delivery and Change.� Within the Portfolio Delivery and Change Function, alongside Project Delivery and Change Professionals, the Principal Change Manager will lead a team of Change Managers to collectively progress and implement change management methods planning, analyzing impact, and assessing change readiness within assigned Projects, Programs, or Service areas.���

Your role will involve underpinning employee adoption of change, managing resistance across the organization, and ensuring agreed benefits are realized.� This may include leading Change Workstreams across work programs, spearheading collaboration of multi-disciplinary teams to ensure effective change implementation.��

You will:�

• Support the Head of Portfolio Delivery and Change and the other Principal Change Managers in developing and delivering the Companies House Change Management Strategy.
• Provide robust leadership focused on collaboration, innovation, delivering outcomes, and valuing people.
• Develop change practitioners, project and change skills through coaching and mentoring.�
• Implement the change management strategy based on a broad and deep range of change management knowledge and experience.
• Work closely with Heads of Portfolio Delivery and Change, PMO, Senior Responsible Officers, Project/Program Managers to develop and align change and program management plans.
• Ensure that change and new ways of working are embedded in the organization by proactively empowering the change network to secure feedback, support events, and celebrate success.
• Assist in conducting compliance audits and developing methods for assessing residual resistance�
• Build effective relationships by engaging with internal stakeholders, agreeing on solutions, and delivering in an effective and timely manner.
• Engage and inspire staff to deliver key high-quality change management solutions quickly, using various communication methods.
• Challenge existing change practices and identify new and innovative ways of working.�
• Help in developing a change-ready culture to ensure that staff are agile, flexible, and can proactively manage transformation initiatives.�

Person Specification

We are seeking an experienced change professional with a fervor for change and a grasp of supporting individuals through intricate change journeys. The ideal candidate will possess extensive knowledge and proven experience in utilizing change management principles, methodologies, and tools within complex change portfolios.�

The successful candidate will exhibit resilience, the ability to work swiftly and under pressure, along with:

• High emotional intelligence and empathy. �
• Flexibility, adaptability, and comfort in ambiguous situations. �
• Exceptional listening and communication skills. �
• The capacity to convey messages to various audiences, including senior stakeholders. �
• Autonomy, proactivity, and organizational skills.
• Approachability and the ability to create an inclusive environment that amalgamates diverse perspectives.�
• The capability to positively engage and influence at all levels, being a confident facilitator.
• A growth mindset and a willingness to challenge conventional practices.�
• Confidence in leading and managing a matrix team and direct reports�
• The proficiency to coordinate and prioritize extensive workloads across multifunctional teams, managing stakeholder relationships at all levels, will be key responsibilities in this role.�
• Acting as an impartial change management subject matter expert to aid in the delivery of our strategy and transformation in a bustling and evolving environment.�

The ideal candidate will be:

• Skilled in tailoring Prosci ADKAR at Enterprise, Program, and Project levels�
• Experienced in leading multidisciplinary teams and business change activities.
• Well-versed in change programs encompassing culture, people, process, and technology��
• Practiced in Engagement and Communications Strategy�
• Proficient in evaluating and validating business benefits realization�
• Experienced in formulating and executing change plans and strategies focused on successfully driving business change.�
• Competent in presenting at a senior level�
• Experienced in coaching sponsors and organizations for change implementation�
• Skilled in supporting the transition from strategy to embedded organizational culture�
• Adept at conducting workshops to collaboratively understand issues, assess solutions, and reach a group decision-making consensus.�
• Experienced in translating change strategy into action�
• Experienced in working with waterfall, agile, and customized project methods crucial for this role.�

Behaviors

We will evaluate you based on these behaviors during the selection process:

• Changing and Improving
• Seeing the Big Picture
• Communicating and Influencing
• Working Together

Technical Skills

We will evaluate you based on these technical skills during the selection process:

• You will possess a change management qualification such as APMG or PROSCI, or equivalent demonstrable experience in managing change.

Benefits

Alongside a salary of �50,932, Companies House contributes �14,755 towards your membership in the Civil Service Defined Benefit Pension scheme.

Note: The minimum salary does not reflect the 2023/24 pay deal, and an increase is anticipated in the near future.

We believe that our success hinges on the well-being and satisfaction of our team members at all levels of the organization. At Companies House, we are dedicated to offering a comprehensive benefits package that transcends the usual, ensuring that your career journey with us is not only fulfilling but also rewarding. We take pride in providing a quality work-life balance with employee well-being at the core of our practices.�

Visit to explore the fantastic benefits package Companies House offers.��

Celebrating Diversity...

As an equal opportunity employer, we celebrate diversity, striving to ensure we are representative of the citizens we serve, and creating an inclusive environment. Each individual at Companies House brings a unique contribution, as will you. To uphold our commitment to attracting diverse talent, we welcome applications from underrepresented groups. We also encourage applications from Welsh speakers.�

The Civil Service is committed to attracting, retaining, and investing in talent wherever it is found. To learn more, please see the��and the�

Where You'll Work?�

You will be based in our Cardiff Office, operating on a hybrid working model. This approach offers flexibility for a healthy work-life balance. The extent of flexibility depends on business requirements, your role, and daily tasks, which will be discussed at the offer stage.

We are currently exploring new office space options in Cardiff and the surrounding areas as we prepare to move from our current location. Join us on this journey where we can support your career and professional development. Details about our new location are being finalized, and we are keeping all colleagues updated.�