- To undertake proactive and reactive service visits for fault finding and maintenance of equipment at clients' premises.
- Lead and supervise large-scale lighting equipment services.
- Carry out on-site repairs and bench repairs of client equipment as appropriate.
- Timely and accurate reporting for all site visits, service, maintenance, and repair work carried out including advice for remedial and/or advisory work.
- Provide telephone and online support in answering technical questions for equipment and systems.
- Participate in the call-out rota to facilitate out-of-hours support to our contracted clients.
- Be proactive in suggesting new methods and techniques to improve servicing accuracy and efficiency.
- Ensure two-way communication with Systems Design and other Installations to feedback on successes and failures, enabling serviceable and maintainable projects to be continually delivered.
- To ensure all equipment is serviced in a manner that complies with all safety and other electrical legislation.
- Ensure that current Health and safety guidelines and policies are always adhered to.
- Work with and alongside the Installations Team to plan and carry out commissioning/programming of new installations projects in the role of Tech Buddy with the intent to ensure efficient and effective handover to Tech Service for continued SLA support post-installation.
- To follow procedures as always laid out by the Tech Service Manager and WL as a whole.
- To liaise with account handlers on the feasibility and availability of replacement equipment for hire to our service customers.
- Assist colleagues with general warehouse duties including the assistance of other departments/divisions of WL.
- Physically able to lift approx. 10kg, climb stairs and ladders work at height and raise arms above the head. Squatting, and kneeling on the floor for low-level work are also required.
- Travel to the site (in Central London and other UK locations) via public transport including transport of tool cases and equipment to the site. (Approx weight of tool case: 15kg).
- Other lifting may be required with associated assistance/lifting aids.
- An extensive operational and technical knowledge of lighting systems and lighting control equipment is essential along with a demonstrable ability to apply this knowledge. This includes but is not limited to Moving Lights and LED fixtures, Lighting Consoles, Followspots, Installed and touring Dimmers, Smoke and FX, and Processors.
- A solid understanding of DMX & associated network control Systems.
- A good understanding of AMX/DALI Lighting control systems would be an advantage.
- An ability to program/reprogram lighting consoles to meet customer specifications.
- Excellent fault-finding skills and an ability to think laterally.
- Good use and understanding of test equipment and tools.
- Good soldering skills
- Strong customer focus and understanding of the sensitivities of working on a client's site.
- BS7909 or other electrical qualifications an advantage.
- Experience in Portable Appliance Testing/ISITEE desirable.
- Ability to work at height.
- Current PASMA, IPAF and ECS cards desirable.
- Literate and Numerate.
- Ability to interact effectively at all levels, relating to others and working as a member of a team.
- Deadline conscious.
- Able to follow detailed instructions and carry out tasks accurately and unsupervised.
- Excellent attention to detail.
- Excellent written and verbal communication skills with a polite and friendly manner when dealing with internal and external customers and suppliers
- Excellent timekeeping and attendance record.
- Proven desire to keep abreast of the latest developments in technology and its practical applications.
- Always maintain WL confidentiality.
- To represent the company in a courteous and appropriate manner in all circumstances.
- To always follow correct procedures and follow the policies laid out in the staff handbook.
- Adhere to and demonstrate knowledge of health and safety matters in relation to work-related tasks and ensure that relevant Health and Safety guidelines are always adhered to.
- To carry out your duties and responsibilities in a manner that reflects the White Light Core Values of dependability, knowledgeability, friendliness, adaptability, customer focus and honourability always.
-
Lighting Technician
2 weeks ago
hayden nash consultants London, United Kingdom**Lighting Technician** · - £25,000 - £30,000 basic + bonus + pension_ · Expanding Lighting Company seeking an experienced Lighting Technician based in the South East London office · You will be involved in a variety of work including assembly of custom lighting fixtures as direc ...
-
Lighting Service technician
2 weeks ago
Prospero Integrated London, United Kingdom Full timeKey Duties and Responsibilities · To undertake proactive and reactive service visits for fault finding and maintenance of equipment at clients' premises. · Lead and supervise large-scale lighting equipment services. · Carry out on-site repairs and bench repairs of client equipmen ...
-
Lighting Technician
3 weeks ago
Blank Space Recruitment London, United KingdomLighting Technician - Live Events · North London · Up to £28,000 + overtime · Unmissable opportunity for an experienced Lighting Technician to join this amazing events production company · The company · This full service production and AV company provide a range of services to ...
-
Lighting Technician
3 weeks ago
Blank Space Recruitment London, United KingdomJob Description · Lighting Technician - Live Events · North London · Up to £28,000 + overtime · Unmissable opportunity for an experienced Lighting Technician to join this amazing events production company · The company · This full service production and AV company provide a ra ...
-
Warehouse Lighting Technician
9 hours ago
Cornucopia IT Resourcing Wimbledon, United Kingdom**Wimbledon, London** · **Lighting Repair Technician** · **£30-35k** · Cornucopia ITR have partnered with an AV and Lighting Specialist based in the UK They are currently looking for a Lighting repair Technician to join their team based in Wimbledon. This role I suitable for an i ...
-
Lighting Technicians
3 weeks ago
Carrington West England, United KingdomSenior Street Lighting Technician · Carrington West are working with a London Borough in their search for a Senior Street Lighting Technician to join them on an ongoing contract basis. · To take responsibility for the professional and customer-focused management of the Street L ...
-
Light Technician
3 weeks ago
Blank Space Recruitment London, United KingdomLighting Technician - Live Events North London Up to £28,000 + overtimeUnmissable opportunity for an experienced Lighting Technician to join this amazing events production companyThe company This full service production and AV company provide a range of services to their clients ...
-
Lighting Technician
3 weeks ago
Blank Space Recruitment London, United KingdomLighting Technician - Live Events North London Up to £28,000 + overtimeUnmissable opportunity for an experienced Lighting Technician to join this amazing events production companyThe company This full service production and AV company provide a range of services to their clients ...
-
Light Technician
3 weeks ago
Carrington West London, United KingdomSenior Street Lighting Technician · Carrington West are working with a London Borough in their search for a Senior Street Lighting Technician to join them on an ongoing contract basis. · To take responsibility for the professional and customer-focused management of the Street L ...
-
Light Technician
3 weeks ago
Blank Space Recruitment London, United KingdomJob Description Lighting Technician - Live Events · Up to £28,000 + overtime · Unmissable opportunity for an experienced Lighting Technician to join this amazing events production company · This full service production and AV company provide a range of services to their clients i ...
-
Lighting Technician
4 days ago
Live Recruitment Hemel Hempstead, United Kingdom**The Company** · This company partner with media clients and help to install all their kit, generators, equipment and staging allowing them to put on impressive and award-winning events all based in the UK The majority of their business is repeat and they are the preferredproduc ...
-
Lighting Technician
2 days ago
Newstaff Employment Services Ltd St. Albans, United KingdomNewstaff employment services have an exciting opportunity for a **Semi Skilled Lighting Technician**. · Must have a UK driving licence, no more than 3 points and have some **van driving experience,** · knowledge of London roads would be an advantage. · Over 23 years old for insur ...
-
Moving Light Technician
2 weeks ago
EW Recruitment Limited Colnbrook, United Kingdom**Job title**: Moving Light Technician · **Salary**: up to £30k DOE · **Location**: Colnbrook · My client is looking for a Moving Light Technician to join their team, this role will fall into the Warehouse operation and hands on. The role will suit someone who has worked in a sim ...
-
Street Lighting Technician
2 weeks ago
Seven Resourcing Hertfordshire, United KingdomSeven Resourcing is working with Omni Resourcing to recruit a Street Lighting Technician for their Engineering services in Stevenage. · You will report to the Principal Engineer. · Permanent Job paying up to £40,000 per annum. · **Job Purpose**: · To review structural and electri ...
-
Street Lighting Technician
1 week ago
Carrington West Greater London, United Kingdom Contract, Full timeSenior Street Lighting Technician · Carrington West are working with a London Borough in their search for a Senior Street Lighting Technician to join them on an ongoing contract basis. · Role Purpose: · To take responsibility for the professional and customer-focused managemen ...
-
Light Commercial Vehicle Technician
3 weeks ago
The Recruitment Solution (London) Ltd Barking, United KingdomVehicle Technicians, · Would you like an ongoing training program direct from the manufacturer? Have 25 days a year holiday and work with the latest equipment? Enjoy a fantastic salary and benefits package? And a joining bonus of £2000 · The Recruitment Solution are seeking an ex ...
-
Light Vehicle Technician
3 weeks ago
yolk recruitment United KingdomLight Vehicle Technician - 3 months- Buckley - Immediate start 37 hours a week · The Opportunity · Yolk Recruitment Public Sector & Not-for-Profit team has partnered with a large public sector organisation to recruit a Process Operator to join their team. They are an extraordin ...
-
Street Lighting Technician
1 week ago
Carrington West London, United KingdomSenior Street Lighting Technician · Carrington West are working with a London Borough in their search for a Senior Street Lighting Technician to join them on an ongoing contract basis. · Role Purpose: · To take responsibility for the professional and customer-focused managemen ...
-
Light Vehicle Technician
2 weeks ago
Pybus Recruitment London, United Kingdom Full timePosition: Vehicle Technician · Location: Colindale · Salary: £35,500 – £46,000 depending on qualifications and brand exp + Bonus · Full Time/Permanent · Role Overview:We are seeking a Level 3 recently qualified Light Vehicle Technician with workshop experience to join our team as ...
-
Sound and Lighting Technician
1 day ago
Caprice Holdings Ltd Central London, United KingdomAs aSound & Lighting technicianyou will be working on a range of events of varying scale. You will be based on site and will assist with the day-to-day technical delivery and operation of different events such as talks, DJ set ups, product launches, charity events, gala dinners a ...
Service Technician – Lighting - London, United Kingdom - White Light
Description
:This role would suit an individual who is both competent and has previous experience in servicing, maintaining, commissioning, and repairing a wide variety of lighting fixtures, control equipment and dimmers. Site visits to service/repair equipment are a part of this role so on-site experience with excellent customer-facing skills are essential. Strong technical skills are required together with the ability to quickly understand new or challenging equipment. Product training will be provided as appropriate however the ideal candidate will display a proactive approach regarding improving their product knowledge and keeping up with technical trends within the industry. Working under pressure and to tight deadlines is an everyday reality in this role so a calm and organised manner is essential. Participation in the out-of-hours 'on-call' rota is expected. This role has certain physical requirements as detailed below.
Key Duties and Responsibilities
Technical Skills
Personal Competencies and Behaviours
d&b solutions Key Policies and Core Values
Please be advised a Full Enhanced Disclosure and Barring check will be carried out upon employment.
To carry out your duties and responsibilities in a manner that always reflects the Core Values of the business. d&b Solutions was formed in 2021 following the acquisition of SFL Group and White Light Ltd and their respective subsidiaries.
Our new organisation provides integrated audio, video, lighting, and media services, delivering complete solutions for hire and sales of technical equipment, live events, and venue installations and support. Working alongside d&b audiotechnik we are on a mission together to transform life experiences.
Apart from the duties summarised in this job description, we retain the right in consultation with the post holder to include other reasonable duties, which are part of, and incidental to, this type of work. We want to recruit, and retain the most talented people, regardless of their background.
We recognise that being a diverse and inclusive employer helps us fulfil our responsibility to make a difference for our staff, our clients, and our industry. Actively valuing differences enhances the way we work and people from different backgrounds and experiences bring valuable insights to the way we operate, generating new ideas and perspectives as well as making us representative of the community and society. If you are interested in this opportunity.