- Overseeing the day-to-day operation of the team
- Tracking call time and quality
- Supporting the team with more complex calls
- Manging performance of the team
- Issuing and managing KPIS
- Encouraging a great, collaborative environment
- Previous experience as a team leader or managing people
- Primary care experience is beneficial
- Excellent communication skills
- Excellent customer service skills with a polite and personable manner
- Strong organisational skills with an ability to follow procedures and multitask
- The ability to form successful cross working relationships with fellow team leads
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Team Lead
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Technojagat United KingdomLorem ipsum dolor sit amet consetetur sadipscing elitr sed diam nonumy eirmod tempor invidunt utlabore et dolore magna aliquyam erat sed diam voluptua. At vero eos et accusam et justo duodolores et ea rebum. Stet clita kasd gubergren no sea takimata sanctus est Lorem ipsum dolor ...
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Care UK Bracknell, United Kingdom Full timeExciting opportunity for a Team Leader to join the team at Bickerton house care home in Bracknell · £14 per hour plus excellent benefits · Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Ca ...
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Team Leader
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Care Team Leader
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FindersKeepers Rec. Bracknell, United Kingdom**Ref: YW/MCM** · Our delightful, sociable, and out-going 26-year-old client with Cerebral Palsy is looking for a Care Team Leader. Y loves spending time with her close-knit family as well as arts & crafts, baking and also enjoys "pamper" days at home getting her nails painted, s ...
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Care Team Leader
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FindersKeepers Rec. Bracknell, United Kingdom**Ref: YW/MCM** · Our delightful, sociable, and outgoing 26-year-old client with Cerebral Palsy is looking for a Care Team Leader. Y loves spending time with her close-knit family as well as arts & crafts, baking and also enjoys "pamper" days at home getting her nails painted, sh ...
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Care Team Leader
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FindersKeepers Rec. Bracknell, United Kingdom**Ref: YW/MCM** · Our delightful, sociable, and outgoing 26-year-old client with Cerebral Palsy is looking for a Care Team Leader. Y loves spending time with her close-knit family as well as arts & crafts, baking and also enjoys "pamper" days at home getting her nails painted, sh ...
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Reception Team Leader
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Team Leader
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Maintenance Team Leader
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Care Navigator Team Leader - Bracknell, United Kingdom - Bucks & Berks Recruitment PLC
Description
If you have experience as a Team Leader within Customer Service, Call Centre or Primary Care this is a role that offers a focused and rewarding environment, with a welcoming and supportive team.
As Team Leader for the Care Navigation team you will maintain the required level of performance from the team, across both productivity and quality. This is a Monday - Friday position, on top of basic salary is a quarterly performance based bonus. The role is based across 4 sites in Bracknell, so ideally you will be a driver.
Key Responsibilities
Key requirements
Please note that we will only contact those candidates that we assess as suitable for the positions we have currently available based on their experience, training, and skills. If we do not have anything suitable, we will not keep your CV for more than 30 days.
As an equal opportunity employer, Bucks and Berks Recruitment is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply.