Jobs

    Account Director - Marlow, United Kingdom - twogether

    twogether
    twogether Marlow, United Kingdom

    1 week ago

    Default job background
    Description
    Marlow hybrid

    Account Director

    About the role

    Go-getters... talk-talkers... walk-walkers... hold on just a second...

    Get the recognition you deserve – and find your natural home – at the agency that always delivers more.

    If you're as good as you believe and can woo our clients to the high standards they've come to expect from us, you're going to have just the best experiences at Twogether.

    You'll build strong and profitable lasting client relationships. You'll lead whole programme strategies. You'll help develop new business. And you'll also get to schmooze like a pro.

    And you'll inspire your very own team of Account Managers. You'll deliver consistently outstanding customer service. You'll oversee the production and delivery of top-quality creative work. And you'll probably get to bring home an award or two too.

    It's an opportunity that's as fascinating as it is fantastic. You'll get to learn the ins and outs of technologies that are constantly changing and reinventing the world. You'll meet thought-leading inspirational figures and also work with some of the smartest creative minds B2B has to offer.

    Above all, you'll get exactly what you deserve – all the challenge and opportunity you can handle, and matching rewards – as part of a close team that delivers success by working Twogether.

    Job responsibilities

    Account Direction:
  • Responsibility for developing strategic programme and finalising programme activity and budget with client
  • Manage account team activity to ensure appropriate tactical programmes are developed and implemented on brief, on time and on budget according to Twogether quality standards
  • Ensure team members take ownership and responsibility for projects
  • Ensure all campaigns are delivered following the twogether process (including ability to take the initial brief, creation of the creative brief, making additional recommendations, presentation of concepts and consulting and influencing the client's expectations)
  • Understanding of financial status of each account at all times
  • Responsibility for account profitability
  • Responsibility for ensuring team understands and works within Twogether processes
  • Responsibility for communicating between internal departments and escalating issues
    • Client Liaison:
  • Thoroughly understand the fundamentals of the client's business
  • Establish and maintain influential relationships at all levels within clients including senior decision makers and influencers
  • Contribute to and help to shape client marketing strategy and thinking
  • Advise on all aspects of the marketing mix and their deployment to achieve a client's business objectives
  • Strive for trusted 'friend' status
  • Organise and lead regular reviews with the key client stakeholders
    • Growing the Business:
  • Proactively create and develop opportunities for growing the business within existing clients
  • Responsibility for helping to develop and present new business pitches
  • Prepare and deliver presentations and pitches face to face to new prospects. This includes the ability to articulate Twogether's proposition, personality and values, and to identify/understand the prospect's requirements and play to them
    • Management of Team:
  • Lead and motivate team to fulfil their potential and assume responsibility for the successful implementation of their projects
  • Hold 1-2-1's with all team members every quarter, maintaining relevant objectives, and development plans where required
  • Hold yearly appraisals with all team members
  • Create and manage the objectives of each team member and measure performance against them
  • Ensure that the team is delivering the Twogether ethos of customer service and quality

    • Role requirements

    People Management
  • Development and motivation of team
  • Empathy
  • Approachability
  • Appraisal and Regular Reviews
    • Team working
  • Setting direction
  • Encouraging participation and contribution
  • Shared leadership
  • Delegation
    • Self Development
  • Accountability
  • Flexibility
  • Commitment
  • Integrity
    • Client Management
  • Understanding client business and proposition
  • Relationship building
  • Strategic input/consulting and advising
  • Maintaining and developing existing client business
    • Financial Management and its application
  • Process
  • Budgetary Control
  • Forecasting
  • Understanding profitability
    • Commercial/Business Awareness
  • New business opportunities
  • Strategic input
  • Understanding and use of IT
  • Ability to communicate Twogether offering and talk about a wide base of client examples
  • Understanding, use of and recommendation of relevant marketing techniques
    • Communication Skills
  • Active listening and understanding
  • Writing
  • Strong presentation skills
  • Honesty and openness
  • Giving and receiving feedback
    • Professional Capabilities
  • Background in IT/Telecoms marketing
  • Experience of IT channel and channel marketing
  • Project management

    • Benefits

  • Private healthcare with Aviva
  • Life Insurance
  • Employee Wellbeing Access Program
  • 5% Matched Pension with Aviva
  • Generous Holiday Package + Christmas shutdown
  • Enhanced Parental leave
  • Pet-friendly office
  • Internal L&D platform
  • Home Working allowance
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