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    Associate Planning Director-CRM - London, United Kingdom - TMWUnlimited...

    TMWUnlimited...
    TMWUnlimited... London, United Kingdom

    1 week ago

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    Description

    We are looking for a CRM associate planning director who can help us continue this rich vein of creativity and effectiveness. Driving growth with existing clients, taking the strategic lead, pushing our remit and winning new business. We're looking for a very senior planner who want's to take the leap, or a planning director new to the role. They need to be highly curious about the world, collaborative with clients and able to inspire great creative work. The role will involve having conversations about big ideas, as well as the nuances of the digital, social and CRM that drive engagement.

    The planning team is the catalyst for inspiring effective and award-winning creative work at TMW. The team works closely with data, social and influencer departments whilst operating across the full range of comms disciplines including integrated advertising, digital, social and CRM and loyalty.

    This is a chance to join a unique agency with a very supportive culture where the passion for people is as strong as the work. With key investment in training and support for all our strategists, including regular strategy away days when our department from all three TMW locations get together and tackle a new opportunity or challenge facing our work and our clients.

    Responsibilities

    · Specific account responsibilities will be decided based on candidates' experience, profile and ambitions.

    · Will be able to transition quickly to an account lead, providing direction and support for the day-to-day planners on the Vodafone account.

    · Lead the development of new ideas, bringing new thinking, ideas and momentum to the agency's clients.

    · Be a thought leader and contribute to the agency profile.

    · Mentor fellow planners, helping them to identify opportunities to extend their skills, deal with issues, identify opportunities for client growth.

    Requirements

    Skills

    · Strong core skills – journey planning, targeting and segmentation, messaging platforms, loyalty propositions

    · Ability to draw on consumer insight and analytics to form a strong, convincing story to influence senior clients and agency peers.

    · Good judge of creative work, knows how to help creative get to the very best work, brand literate.

    · Good understanding of effectiveness methodologies.

    · Finger on the pulse of social and digital channel developments and technology innovations – and an ability to see how these could be used to meet brand objectives.

    · Good knowledge of progressive digital CRM– understanding of opportunities unlocked by technology.

    · Good collaborator and delegator – able to get the best out of peers and clients.

    · Good facilitation skills – with senior clients and agency partners to achieve positive outcomes.

    · Commercially astute, able to see and act on opportunities to grow our influence.

    Experience

    · Strong, substantial experience in a creative agency, with a digital focus

    · Depth and breadth of experience is needed

    · Experience working for large global brands would be advantageous

    Personality

    · Substantive, authoritative and credible – someone who will be able to quickly influence and lead senior clients and partner agency people

    · Must enjoy the challenge of being in the spot-light and be fast on their feet

    · Good interpersonal skills and emotional intelligence

    · Someone who's tuned in to client needs, able to adjust their approach to different groups of people and context, needs – adaptive and flexible style

    · Enjoys collaboration, with no ego

    · Focused on outcomes, high energy, passionate about possibilities for digital transformation

    Benefits

    This is us...

    The TMW story is born out of the many successes we've created for our clients over the past 30 years, and now encompasses offices in London and Bristol with clients all over the world.

    We create ideas that move people.

    We believe that ideas should work everywhere and that brilliant results are what really matter. We combine deep digital and advertising expertise, a strong heritage in CRM and award-winning creativity to make it all happen.

    TMW is proudly part of UNLIMITED, a fully integrated agency group with human understanding at its heart. Through our Human Understanding Lab, we uncover behaviour-led insights that power performance and create a genuine business advantage for our clients.

    What we value...

    Together, we put people first and believe our values make us who we are.

    Give a Damn: We care about each other, our clients and our work. And this shines through everything we do.

    Be Brave: We believe in challenging each other, in standing up, in speaking out. We believe in trying new and difficult things in order to make ourselves and our work better.

    Stay Curious: We actively seek out the new and the unusual, finding inspiration everywhere in the world around us.

    Take Pride: We are open, accepting and inclusive, and we support each other on our journey to reach our true potential. We are actively working to ensure that we as an agency more fully reflect the society around us.

    What we give...

    A thriving career with the chance to learn from passionate, talented colleagues and mentors. Exciting and varied client work with as much opportunity as you can handle. And a hugely sociable team to get to know.

    Here's a snapshot of just some of the benefits you can enjoy as part of the team.

    • 25 days' holiday + Bank Holidays
    • Christmas closure
    • Volunteer day and Birthday Day off
    • Contributory Pension Scheme
    • Life Assurance
    • Healthcare Cash Back Scheme
    • Interest free travel season ticket loan, Cycle scheme

    We have a calendar of social and charity events throughout the year, there's always something going on.

    Join us and join in. We make noise. We laugh. We share. We welcome new ideas and new people – including you.

    Sound good? If you think you tick all the boxes, please send your CV and tell us why you should join the team.

    As an equal opportunities workplace, we have a commitment to ensuring equal employment opportunity regardless of race, colour, ancestry, religion, socio-economic status, sex, national origin, sexual orientation, age, citizenship, marital status, neuro divergence, disability, gender, gender identity or expression. Whether you're just getting your foot in the door, or you are an experienced employee whose life circumstances are shifting, we are committed to creating a workplace that reflects the world we want to live in and are therefore flexible to accommodate each individual's needs as best as we can.

    By submitting your CV, you consent to our Candidate Privacy Policy which can be seen in full at If you would prefer us not to store your details or contact you please let us know.

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