- Answer the phone in a professional and courteous manner as quickly as possible – ideally within four rings.
- Take accurate messages from callers wishing to be called back, and deliver these messages to the appropriate recipient in a timely manner.
- Determine the nature of a visitor's business and announce visitor to the appropriate person or department.
- Keep track of key peoples' movements within the building and when they are working away from the office.
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Receptionist - Bristol, United Kingdom - Redrow
Description
Summary
Based at the Reception desk and working on their own at times, the Receptionist will welcome and greet both telephone callers and visitors. Amongst other administrative duties, they will professionally operate the telephone switchboard; ensuring all calls are answered promptly and are efficiently directed to the correct person. They will also greet all visitors – including customers and suppliers – in a welcoming, engaging and professional manner; making them 'feel good' about Redrow.
Key Responsibilities
What we can do for you
We've been building a proud reputation for beautiful high quality homes across England and Wales for nearly 50 years. Key to our success are the many talented people working in every department across the business who are committed to excellence. We encourage them all to grow and maximise their potential by working with like-minded people who share their vision and values.
At Redrow we are committed to continuously promoting Equality, Diversity and Inclusion (ED&I) throughout the business to build a culture that is inclusive to all, actively values difference and ensures everyone is treated fairly.
Supporting the physical, emotional and financial wellbeing of our people really matters and it\'s something we take very seriously. The health and wellbeing of our employees and sub-contractors is embedded at the heart of our culture and as part of this, we offer a wide range of wellbeing programmes, initiatives and education to support our colleagues both in work and in their personal lives.
We promote a culture of development and believe in investing in each individual to help them fulfil their personal goals, excel in their current role and support their future career progression.