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    Quality Compliance and Data Lead - United Kingdom - Smart DCC

    Smart DCC
    Smart DCC United Kingdom

    1 week ago

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    Description
    Governance Lead.
    Location - London – Manchester – Nottingham - Hybrid working model.
    Competitive Salary plus benefits.

    The Governance Lead is responsible for governing and assuring a small portfolio of 1-3 projects within DCC, ensuring operations carries out the planned change projects on time, with qualified resources to produce quality outcomes to meet DCC's customer expectations.

    They are the day-to-day lead for operational governance at a project level, escalating decisions to the Head of Operational Change Governance as required.

    Influencing internal stakeholders to ensure our alignment to operational and assurance projects that influence our customer needs.

    Contributing to the overall team strategy as a member of the team, as well as functional Business Planning as required.

    Proactively lead and manage the service governance for projects assigned to you and ensure sustainable change is optimally delivered, including gating pre-reviews and formal quality gates.

    Oversee the performance of activities related to accepting new requests, triage, expediting requests to the correct change channel and information re-prioritisation decisions.

    Maintain strong status tracking of performance measures demonstrating value for money, identifying potential cost optimisation and articulating/enhancing customer value/benefit.

    Collate this information and support the Operational Governance team to manage demand for the team.
    Driving behaviours to proactively minimise risks turning into issues.
    Understands the basic principles of project management, including setting milestones, dependencies, and planning resources.

    Able to use Word, PowerPoint, and Excel to an acceptable standard, including producing presentations in an acceptable corporate style, producing properly templated Word documents, and handling simple data stored in Excel.

    Able to carry out demand management activities within a specific function, technical area or project.
    Identify risks and vulnerabilities, assesses their impact and probability, develop mitigation strategies and reports upward.
    Able to present information as part of in-person meetings and virtual meetings effectively.
    Putting complex technical concepts into simple language.
    .

    Whether it is doing purposeful work, helping us grow or building the career you want – we will give you the support to do it all.

    Our secure network for smart meters is transforming Britain's energy system and helping the country's fight against climate change:
    we want you to be part of our journey.
    .Capita Opportunity Statement
    The parent company, Capita Plc*, are a leading UK provider of technology enabled business services.

    We work across such a vast range of businesses and sectors, that you will have the opportunity to grow and develop your career in any number of directions.

    You will also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors.

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