- Support clients to stay safe, to help them claim benefits and budgeting.
- Provide planning, leadership, and direction, meeting statutory and organisational quality standards.
- Enable clients to co-produce and engage with our high-quality person-centred services, where a strength based, and trauma-informed approach is taken.
- Develop and implement client involvement activities and co-production, and deal with day-to day enquires.
- Proactively engage with statutory agencies to update them on issues affecting clients or their accommodation placement.
- Participate in an out of hours on call rota one week in four (£100 extra).
- Any other tasks and activities that reasonably related to managing the properties and supporting the clients.
- Work alongside Property Manager to carry out basic property inspections and health & safety checks.
- Undertake visits, ensuring all properties and clients are visited in-person weekly.
- Ensuring performance KPI objectives, quality standards and contractual obligations are met through.
- You are PROACTIVE, PASSIONATE and ORGANIZED.
- Resilient and able to deal with people who are complex and may exhibit behaviours that may challenge.
- Able to work under pressure.
- Able to work alone unsupervised.
- Experience in the supported housing sector.
- Willingness to work flexibly with shifts between 8 am and 20 pm, as needed, to support new arrivals into properties.
- Full in-depth training from experience facilitators
- Supportive induction
- 27 Days annual leave (extra day off for your birthday)
- Generous Pension Scheme
- Only 1 weekend required every 4 weeks
- DRIVING LICENCE
- Experience in the supported housing sector, homelessness ideally having worked with rough sleepers and/or complex needs
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Service Manager - Frome, United Kingdom - Brook Street UK
Description
***HOUSING SERVICE MANAGER ***
*** MENDIP ***
*** 37.5 h ***
***£ 31,400 ***
Brook Street Social Care is offering a new exciting and rewarding role within the Supported Housing accommodation in Mendip (covering 2 locations).
You will be providing high level support to those who would otherwise be homeless. The role will involve managing a caseload of clients across 2 properties, engaging with vulnerable adults with complex needs.
As a Service Manager you will lead a Team of 4 direct reports and be responsible for 8 units of accommodation.
WHAT YOU WILL BE DOING:
ABOUT YOU:
WHAT'S FOR YOU:
MUST:
If this sounds like you, we want to hear from you.
Please HIT THE APPLY button or get in touch with Sara for more details:
T: and ask for Sara
