- Drive forward the PPHS, improvements and transformational change within the service as the project progresses in partnership with Acute Trusts and other stakeholders.
- Be responsible for handling all the PPHS single point of access referrals and allocating them to the appropriate site for actioning, providing comprehensive administrative support and to act as a key contact point for stakeholders.
- Provide a high-level range of administrative and executive support functions such as diary management, arranging meetings, managing a generic email address, and logging complaints.
- The post holder(s) will be required to support women to organise appointments in the clinics around the region, with the awareness that this is often a vulnerable time during early motherhood. Women struggling with complex pelvic health issues, which are often stigmatised and taboo issues due to embarrassment or normalisation. They are also regularly juggling a newborn and sleep deprivation, therefore the postholder will need a calm nature and a patient tone when taking calls or rescheduling. Person Specification
- oNVQ level 4 in related subject or diploma or equivalent demonstrable experience
- oDemonstrate ability to use all main software packages.
- oDemonstrate use of hospital software iPMS.
- oPrevious demonstrable experience in a similar role
- oExcellent organisational skills.
- oAbility to communicate at all levels.
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Devon Perinatal Pelvic Health Service Administrator - Plymouth, United Kingdom - University Hospitals Plymouth NHS Trust
Description
Job summary
Devon Perinatal Pelvic Health Service (PPHS) is a newly developed service across Devon at each of the 3 trusts, 4 sites, providing a single point of access for women during pregnancy or post birth with pelvic health concerns and trauma. The service is being funded by NHSE as a National project to align services across England.
The team consists of pelvic health specialist midwives, pelvic health specialist physiotherapists based at each site and administrative roles. Each trust reports back to the wider midwifery workforce for each trust, Devon LMNS and NHSE.
The Devon region will provide an aligned service throughout for those women and families seeking support, information, and guidance with pelvic health concerns during pregnancy, childbirth, and the initial postnatal period to up to 12 months postnatally.
Offered as a 12 month fixed term contract, or a 12 month secondment with the possibility of becoming permanent
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
This post has been established to provide administrative support to the Perinatal Pelvic Health Service (PPHS) for Devon.
The team is responsible for driving forward the PPHS, improvements and transformational change within the service as the project progresses in partnership with Acute Trusts and other stakeholders.
The successful post holder will have experience of working in healthcare and/or project administration and have excellent organisational and interpersonal skills. They will be responsible for handling all the PPHS single point of access referrals and allocating them to the appropriate site for actioning, providing comprehensive administrative support and to act as a key contact point for stakeholders.
This will include provision of a high-level range of administrative and executive support functions such as diary management, arranging meetings, managing a generic email address, and logging complaints.
The post holder(s) will be required to support women to organise appointments in the clinics around the region, with the awareness that this is often a vulnerable time during early motherhood. Women struggling with complex pelvic health issues, which are often stigmatised and taboo issues due to embarrassment or normalisation. They are also regularly juggling a newborn and sleep deprivation, therefore the postholder will need a calm nature and a patient tone when taking calls or rescheduling.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job descriptionJob responsibilities
Qualifications
Essential
Knowledge & Experience
Essential
Desirable
Aptitude & Abilities
Essential
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