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Training and Recruitment Sector Lead
18 hours ago
NHS Scotland Glasgow, United Kingdom**Corporate Services Training & Recruitment Sector Lead ( West Sector )** · **Base location: Queen Elizabeth University Hospital** · **Band 6** · **Permanent contract** · **37.5hrs per week · The purpose of this role is to manage, oversee and organise an effective Training servic ...
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Training Lead
6 days ago
Lorien Glasgow, United KingdomJob Description 4 Days on + 4 days off Shift Pattern. Full time. · £35k + Overtime + 15% Bonus, · The NOC Shift Teams are fully ITIL aligned working alongside the Service Desk 1st, 2nd & 3rd Line Network Support Teams, Senior Engineers and the Service Delivery Management Team. ...
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Training School and Workshop Lead
6 days ago
Malin Group Renfrew, United KingdomJohn Tracey Specialist Welding have an exciting opportunity for a Training School and Workshop Lead to join the team based in Renfrew. You be expected to supervise the welding and fabrication facility at John Tracey Specialist Welding in line with company vision. To utilise exper ...
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Training & Competence Lead
4 days ago
Glasgow Prestwick Airport Prestwick, United Kingdom**Glasgow Prestwick Airport (GPA) has a new and exciting opportunity for a full time Training & Competence Lead to support the Human Resources Director (HRD) with improving / driving purposeful training and learning in a heavily regulated aviation environment. The role is full ti ...
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Skills and Training Lead
1 week ago
Scottish Plant Owners Association Stirling, United KingdomThe Scottish Plant Owners Association represents 350 members who collectively employ over 40,000 people and generate over £7bn for the economy. The association is the only body representing Scotland's plant industry in its entirety with members involved in Quarrying, Construction ...
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Unit Training Lead
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Eden Scott Glasgow, United KingdomEden Scott's client, a National Financial Services firm with a leading Employee Benefits arm are looking for an experienced Team Leader/ Manager due to continued expansion. With an office based in the centre of Glasgow, they are a well respected brand in the area and this is a un ...
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Lead Training Coordinator
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With Kids Glasgow, United KingdomAt Key and Community Lifestyles, we provide person-centred support to over 2,000 disabled people, across 17 Scottishlocal authorities, to enable each person to lead full, active lives in their own homes and communities. Thepeople we support have significantly varying life experie ...
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Senior MRI Radiographer
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Leaders In Care Recruitment Ltd Glasgow, United Kingdom Full timeAre you an experienced Senior MRI Radiographer looking for a new challenge? We have an exciting opportunity for you to join a leading independent healthcare provider in Glasgow. This full-time role comes with a salary of up to £45,000 with a flexible shift pattern. · Package and ...
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Future Fuels Technical Lead
1 day ago
Maritime and Coastguard Agency Glasgow, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £56,997- This role attracts a total allowance of up to £6,000 per annum.**Job grade**: · - Grade 7- Grade 7 Surveyor**Contract type**: · - Permanent**Business area**: · - MCA - UK Maritime Services**Type of role**: · - Educat ...
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Head of Cyber Security Delivery
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Management Scheme
1 week ago
Digby Morgan Glasgow, United Kingdomsummary · - _ glasgow, scotland_ · - _ £38,000 - £60,000 per year_ · - _ permanent_- specialism · - sales- reference number · - PR :SCO:B · - job details · Management Scheme · Are you looking to further your career with a focus on business in an exciting marketplace? Are you ambi ...
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General Manager
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Clinical Lead
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Appoint Group Glasgow, United Kingdom**Clinical Lead Nurse** · **Location: Glasgow, Lanarkshire** · **Position**:Clinical Lead** · **Service**:Nursing, residential and palliative care (Nursing home) · **Salary**:£40,755 per annum (based on 41.25 hours at £19.00 per hour) · **Hours**:Full time - Clinical/ Supernumera ...
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Assistant Manager
1 week ago
Detail 2 Recruitment Glasgow, United Kingdom Full timeAssistant Manager - Glasgow - £26,000 + Bonus · About the company · We are on the lookout for an energetic and passionate Assistant Manager to join a brilliant business in their site in Glasgow · This is for a fun business known for their excellent culture, guest experience and t ...
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Apprenticeship Administrator
1 week ago
RSVP Resourcing Glasgow, United KingdomRSVP Resourcing is delighted to be supporting a well-established, Glasgow based, leading training and consultancy firm who are seeking talented people to help continue to grow its highly successful business. · This position plays an integral role in ensuring the business operates ...
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Clinical Support Worker
5 days ago
NHS Scotland Glasgow, United KingdomNHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of ...
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Area Support
18 hours ago
Stevensons Glasgow, United KingdomLocation: Glasgow · Salary: Competitive Salary · Hours: Full Time · Job Purpose · - To work closely with the Head of Retail and area manager to support retail outlets with coverage and training · - To support events and act as event lead when needed · - To participate in Retail m ...
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Cors Advisory Training Avp
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Morgan Stanley Glasgow, United KingdomCORS Advisory Training AVP (Operations) · Job Number: · 3243379 · POSTING DATE: Nov 6, 2023 · PRIMARY LOCATION: Europe, Middle East, Africa-United Kingdom-United Kingdom-Glasgow · EDUCATION LEVEL: Bachelor's Degree · JOB: Other · EMPLOYMENT TYPE: Full Time · JOB LEVEL: Director · ...
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Chiller Engineer
1 day ago
TAILORED TECHNICAL SOLUTIONS LTD Glasgow, United Kingdom Full timeChiller Service and Commissioning Engineer · Location: Scotland - Central Belt · Leading Manufacturer within the HVAC (Heating, Ventilation, and Air Conditioning) sector for commercial and industrial clients. With a commitment to excellence and innovation, they pride there selves ...
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Heating and Renewable Product Trainer
1 day ago
Daikin Glasgow, United Kingdom Full time· Heating & Renewables Product TrainerHome Based (Glasgow)Competitive + Bonus + Car/Car Allowance (Fully Expensed) + Benefits · Are you a driven and focussed heating professional with excellent interpersonal skills and the ability to develop and maintain relationships internally ...
Training Lead - Glasgow, United Kingdom - Lorien
Description
4 Days on + 4 days off Shift Pattern. Full time.£35k + Overtime + 15% Bonus,The NOC Shift Teams are fully ITIL aligned working alongside the Service Desk 1st, 2nd & 3rd Line Network Support Teams, Senior Engineers and the Service Delivery Management Team.
The ideal candidate will need to be able to provide the highest levels of support to the team delivering mission-critical services as well as excellent customer service to a variety of Local Government and Public Sector clients.
The shift team have responsibility for being the first point of contact for our customers when they log a fault via the phone or email.
They work within strict SLA's to provide timely resolutions within a 95% SLA.Key Responsibilities:
Ensure all tasks are allocated, owned and actioned across shifts - network monitoring, email and call handling, problem management etcProcess leadership to support 24/7 shift teamSupport escalations of major incidents requiring senior management supportManage relationship and processes between the NOC and Third Party Suppliers via Monthly meetingsEnsure that the customer is kept informed of the progress of the fault and the system is kept updated regularlyParticipate in the development and performance management of the shift teamDrive continuous improvements in serviceOwn operational handover to ensure all activity are actioned and communicated effectively