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    Product Manager - Swindon, United Kingdom - Michael Page (UK)

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    Description

    The Government Property Agency is changing the way the Civil Service works and is at the forefront of the Government's transformation agenda; The Agency is central to the delivery of key Government policies including moving 22,000 Civil Service roles out of London by 2030 and tackling climate change by contributing to the Net Zero agenda.

    Through programmes like Hubs, Whitehall Campus and Smart Working you will be in the vanguard of creating model working environments and promoting flexible working practices.


    This is an ambitious and exciting task, for which we need innovative people, with strong commercial acumen, who are passionate about visualising and implementing customer needs.

    Launched as an Executive Agency of the Cabinet Office in 2018, we're a relatively new department and we are growing fast so we also need people who thrive in ambiguity, can adapt quickly to change and are comfortable stepping outside of their remit to drive outcomes.

    Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation

    GPA has moved from "start up to scale up" stage and is reaching the end of its first wave of digital transformation.

    We have implemented the best in class systems such as Microsoft Dynamics 365, ServiceNow, Salesforce, Planon IWMS and will be implementing other systems like JIRA, Confluence, Ardoq and Microsoft 365.

    The GPA has delivered all of its major digital & data implementation and now requires a period of stabilisation, embedding & consolidation over the next 18 months to drive efficiencies before embarking on the next phase of innovation.

    We are seeking an experienced and strategic-thinking Senior Product Manager with a focus on Planon IWMS (Integrated Workplace Management System) and ServiceNow CSM (Customer Service Management) platforms development and management.

    As a key member of our team, you will lead the product lifecycle for our IWMS and CSM platform, ensuring the successful development, delivery, and testing of innovative solutions that enhance workplace efficiency and user experience.

    Manage the entire product life-cycle, from ideation and concept through development, launch, and ongoing optimisation.

    Lead the end-to-end product development lifecycle for IWMS and CSM platforms, focusing on systems architecture and design tailored for workplace management covering property, asset, space, facilities and project management.

    Implement comprehensive testing strategies for the IWMS and CSM platform, ensuring the quality and reliability of all features and functionalities.

    Collaborate with the QA teams to conduct rigorous testing, including functional testing, integration testing, and user acceptance testing.

    Conduct specialised user research within the context of integrated workplace management to understand user behaviour, needs, and preference to ensure user and product centric development.

    Collaborate with design teams to translate IWMS and CSM user insights into user experience strategies and features, ensuring a seamless and efficient workplace environment.

    Work closely with cross-functional teams to ensure seamless collaboration throughout the IWMS and CSM platform development and testing process.

    We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve.

    We champion diversity, inclusion and wellbeing and aim to create a sense of belonging in a workplace where everyone feels valued.

    Proven experience as a Product Manager, with a focus on IWMS and CSM platform development, workplace management. Qualifications such as Certified Scrum Product Owner (CSPO) or IIBA Certified Product Ownership Analysis (CPOA).

    Experience championing user-centric and product centric design principles, conducting user research, and translating insights into product features that enhance the user experience.

    Strong background in user research, user experience, software configuration, and testing within the context of IWMS and CSM systems.

    Demonstrated success in collaborating with cross-functional teams including data, integration, development, and project delivery, to achieve product objectives.

    Commercial acumen
    Property market knowledge

    Alongside your salary of £51,700, GPA contributes £13,959 towards you being a member of the CS DBP Pension scheme.

    Potential PACKAGE from £51,700 + £3,000 Recruitment and Retention Allowance + £5,000 Gold Standard for accreditation, leading pension, holiday entitlement, hybrid working arrangements in addition to fascinating programmes of transformation
    Find out what benefits a Civil Service Pension provides here:
    Learning and development tailored to your role
    An environment with flexible working options
    A culture encouraging inclusion and diversity
    A Civil Service pension with an average employer contribution of 27%
    Generous annual leave

    This vacancy is using

    Civil Service Success Profiles:

    We encourage applications from people from all backgrounds and aim to have a workforce that represents the communities and wider society that we serve.

    The Civil Service Code () sets out the standards of behaviour expected of civil servants.
    We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's
    The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

    The Civil Service also offers a Redeployment Interview Scheme (RIS) to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

    The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction.

    The personal statement should highlight relevant skills and experience with leading on development and implementation covering user experience, system design, product management, software configuration and software development management of major IWMS systems like Planon and workflow management systems like ServiceNow.

    24 and will be a virtual interview.


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