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Marketing & Communications Manager
3 weeks ago
LinkLab srl United KingdomAffi Italia Marketing · Descrizione azienda · Per prestigiosa e importante azienda settore industriale curiamo la selezione di un MARKETING & COMMUNICATION MANAGER con COMPETENZE ANCHE DI GRAFICA. · Posizione · La figura sarà responsabile dello sviluppo e dell'esecuzione di s ...
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Communications Manager
3 weeks ago
The Scouts Association London, United KingdomWe have an exciting opportunity for a **Communications Manager** to join our amazing team. This role is based in **Gilwell Park** with **hybrid working.** · **Contract Type**: Full time (35 hours per week) · **Term**: Fixed term until July 2024 · **Salary: **£36,712 per annum, Ba ...
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Communications Manager
2 weeks ago
The MDU London, United Kingdom**Location**: London · **Salary**: circa £48-55k · **Contract**: Permanent, full time · **Purpose of Job**: · To support the Executive in providing strategic communications to a company wide audience, as well as to senior external stakeholders - ensuring that employees at all lev ...
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Communications Manager
2 weeks ago
Royall Appointments London, United KingdomCommunications Manager - CREATIVE AGENCY · FULLY REMOTE · £70k + bens · We are looking for a Communications Manager, to work collaboratively within an agency client-facing team on internal (and occasionally) external communications projects. This role will oversee communications ...
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Community Manager
2 weeks ago
Greystar Europe Nine Elms, United KingdomYou will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leadingthe team by example you ...
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Communications Manager
2 weeks ago
VMA Group London, United KingdomWe're working with an established charity organisation to find a pro-active Communications Manager to join the Central-London based team on an initial 6-9 month interim basis. · The Communications Manager will help design, organise and deliver the corporate communications strateg ...
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Community Manager
3 weeks ago
eFinancialCareers London, United Kingdom**Community Manager (12 Month FTC)** · **£45,000 plus Benefits** · **Flexible Working** · **London** · **Duties** · - Support, implement, and monitor all social sustainability initiatives and targets. · - Build and maintain external stakeholder relationships to deliver business g ...
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Communications Manager
3 weeks ago
Reed Talent Solutions Southwark, United KingdomAre you an experienced **Communications Manager who has helped to drive Change & Strategic Programmes.** We have an amazing opportunity available working for one of London's largest authorities as a **Communications Manager.** · **About the job** · This role is accountable for th ...
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Communications Manager
1 week ago
Reed Talent Solutions Southwark, United KingdomAre you looking to demonstrate your abilities as a **Digital Communications Manager**? We have an amazing opportunity available working for one of London's largest authorities. · **About the job** · This role is accountable for delivering and developing strategic digital internal ...
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Communications Manager
1 week ago
membershipbespoke London, United Kingdom**Communications Manager** · **Trade Association - Membership Body** · **Home Based with travel to London for meetings** · **Basic Salary £45,000-£55,000 depending on experience with excellent benefits including 25 days holiday (plus statutory/public holiday days), home worker co ...
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Communications Manager
2 weeks ago
Leighton Taylor Consulting London, United KingdomA major global law firm is looking for a proactive and energetic Communications Manager with gravitas and professional credibility to manage and drive the PR strategy for the firm's transactional practice groups. · The Communications Manager will focus on driving profile, reputat ...
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Communications Manager
3 weeks ago
Reed Secure London, United KingdomReed Secure are recruiting for a SC cleared Communications Manager on behalf of a reputable Law Enforcement Headquarters. This is a 12 month contact role offering a day rate of £475 and lots of flexibility with the role offering a hybrid working pattern. · **ESSENTIAL SKILLS (PRO ...
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Communications Manager
3 weeks ago
Venn Group London, United Kingdom**ContractRequirement (3-months)** · **Communications Manager** · Venn Group is currently working with a Higher Education institution based in London for a January/February start Communications Manager. · - **Stakeholder & Public/Community Engagement**: · - **Understand & Simply ...
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Communications Manager
1 week ago
The Management Recruitment Group London, United KingdomWe are working with a pioneering London University to appoint a Communications Manager within their Estates team. This role is a 1 year fixed term contract, and an opportunity for someone to lead the Estates communications strategy across the campus, deliveringkey messages around ...
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Communities Manager
2 weeks ago
Page Group Southwark, United KingdomAs Communities Manager, you will be responsible for defining and running RCOT's collaboration offer for members. Members of their occupational therapy community share a passion for sharing, collaborating and learning from each other. · **Client Details** · RCOT, the Royal College ...
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Communications Manager
3 weeks ago
Reed Talent Solutions Southwark, United KingdomAre you looking to demonstrate your abilities as a Digital Communications Manager? We have an amazing opportunity available working for one of London's largest authorities. · **About the job** · As a Digital Communications Manager you will be part of a fast-paced change program w ...
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Communications Manager
3 weeks ago
Ambition Europe Limited London, United KingdomI'm delighted to be working with a market leading law firm in the tech and life sciences space with their search for a new Communications Manager. The role holder will work closely with the firms director of M&BD to lead and deliver on the firms internalcommunications strategy wh ...
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Communications Manager
3 weeks ago
Advanced Resource Managers Limited London, United KingdomInternal Communications Manager - 7 Month Contract - London (Hybrid) - £300 per day · Advanced Resource Managers are looking for an experience Communications Manager to help deliver a change and strategic communications plan. This sits within the Public Sector and is 2/3 days per ...
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Communications Manager
3 weeks ago
Absolutely Recruitment Surbiton, United Kingdom**PR & Comms Manager** · **Salary £34,000 - £37,840 plus amazing benefits · Based in Surbiton · Hybrid working pattern** · **This role is fantastic opportunity for a Senior PR Account Executive or PR Account Manager who has taken responsibility for managing their own campaigns an ...
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Communications Manager
3 weeks ago
Reed Talent Solutions Southwark, United KingdomAre you an experienced **Communications Manager who has helped to drive Change & Strategic Programmes.** We have an amazing opportunity available working for one of London's largest authorities as a **Communications Manager.** · **About the job** · This role is accountable for th ...
Customer & Communications Manager - Tunbridge Wells, Kent, United Kingdom - Vermelorpo
Description
We are seeking a Customer Communications Outcomes Manager to manage a new team responsible for ensuring that customer facing communications across all channels, and at each touch point, meet our customers' needs.
The team will work closely with different stakeholders across the business to develop product and customer communications to agreed standards that are clear and understandable, aligning with our commitment to Consumer Duty.
This role will take ownership of the framework for monitoring the effectiveness of communications and testing customer understanding.Customer Communications Manager
We are seeking a Customer Communications Outcomes Manager to manage a new team responsible for ensuring that customer facing communications across all channels, and at each touch point, meet our customers' needs.
The team will work closely with different stakeholders across the business to develop product and customer communications to agreed standards that are clear and understandable, aligning with our commitment to Consumer Duty.
This role will take ownership of the framework for monitoring the effectiveness of communications and testing customer understanding.Take ownership of MISL's framework for monitoring and testing customer understanding, including overall responsibility for the communications change process and repository.
Build and lead a new customer communications team, providing guidance, support and mentorship to ensure high performance and delivery of the team's objectives.
Collaborate with key stakeholders across departments to understand customer communication needs, be a point of contact for projects that involve communication changes.
Support with creating communications for required touch points to meet customer needs.Act as a subject matter expert on customer communication principles and practices, providing guidance and support to internal teams as needed.
Develop and monitor key outcomes measures related to customer communication effectiveness and the impact on customer outcomes.Support the Customer Experience team as they test customer communications, through collation of required communication assets and liaison with research agencies and other suppliers.
Design and develop comprehensive reporting to communicate key insights from monitoring and testing activities, including reporting to Customer Committee and other reporting as required.
Highlight and report potential conduct risks identified from communication changes, or from monitoring and testing customer understanding.Be a key point of contact for internal and external audits relating to customer understanding and related customer outcomes testing.
Ensure any risks are identified and fed into Customer Committee and the Risk and Governance framework as appropriate.Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
Excellent communication and presentation skills. Experienced in monitoring customer outcomes, interpreting data and communicating findings and insights to stakeholders.
Experience of playing a critical role in a change project in a business environment is desirable.
Experience with A/B testing, multivariate testing, and other quantitative and qualitative testing methodologies a plus.
Excellent knowledge of MS Office applications, advanced knowledge of Excel.
Knowledge of regulatory compliance requirements, with a specific knowledge of Consumer Duty regulations is a plus.
In-depth knowledge of MISL's products, services, systems and processes is desirable.
Seniority level Mid-Senior level
Employment type Full-time
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