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    Senior Client Executive Digital - London, United Kingdom - Informa Connect

    Informa Connect
    Informa Connect London, United Kingdom

    5 days ago

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    Description

    Home to over 1,000 talented and passionate individuals, Informa Connect is a global business which delivers world-class live events and outstanding digital content to markets across 30 countries.

    From Biotech and Pharma to pop culture, we connect hard and fast with businesses to create exciting on-demand experiences who expect the very best.

    If you're looking to make a difference, you'll find the support you need at Informa Connect - our community works together to deliver amazing results and will celebrate in your individual success.

    The Audience Engagement Manager helps contribute to the expansion of our key VIP audiences across a multitude of events through a variety of different channels (email, social, phone and in-person).

    The key focus is generating new VIP attendees to ensure we are servicing our sponsors, assisting with the generation of new leads for delegate sales and sponsorship and taking responsibility for the delivery of sponsorship items such as 1-to-1 meetings and private briefings.

    Contribute to the expansion of the audience within the events that you work on (VIPs and key influences) using email, research, relationship building and your network.

    Liaise with the wider Audience Engagement team, conference producers, sales team members, marketing, speakers and sponsors to identify key industry community members and VIPs to invite to our events.

    Contact selected, qualified individuals to discuss and confirm attendance and secure their participation in various structured networking and/or social formats.

    Meet audience and facilitation targets, as agreed by the Senior Audience Engagement Manager.

    Meet and greet VIPs onsite at each event, ensure they are looked after, and participate in the proposed networking/social/sponsored programs.

    Ensure that VIPs have a superior customer experience pre-event, onsite and post-event.
    Build strong relationships with VIPs to create brand commitment and loyalty.
    Ensure successful delivery of private functions such as VIP Dinners, Breakfast Briefings, and 1-to-1 Meetings
    Help develop the online community through digital media channels.
    Assisting with training of new or less experienced colleagues

    Taking on extra projects to help drive new initiatives, both within the Audience Engagement team and the wider Global Finance team.

    Excellent interpersonal and relationship management skills and the ability to network with senior industry figures
    Time management with an ability to multi-task and attention to detail
    We are also flexible with different working patterns and prioritize promotions internally. Learning and development plan to assist with your career development
    ~25 days annual leave, 4 days for volunteering and a day off for your birthday
    ~ Work with high quality specialist products
    ~ Bright and friendly staff who are all "expert's experts" and additional training and development for helping you achieve your career aspiration
    ~ Regular social events and networking opportunities

    We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.

    We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

    See how Informa handles your personal data when you apply for a job here.
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