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    Product Support Engineer - Glasgow, United Kingdom - Energy Jobline CVL

    Energy Jobline CVL background
    Description
    Product Support Engineer

    Contract:
    Permanent, 35 hours per week.

    Talent Media is proud to collaborate with our distinguished client, a forefront innovator in enabling technologies tailored for industrial growth sectors.

    Renowned for pioneering advanced solutions, our client consistently makes a meaningful impact in their field.

    We are seeking a dynamic Product Support Engineer who is passionate about delivering exceptional service and possesses a strong technical background, ideally in gas detection but not essential.

    Provide top-tier technical support via phone, email, and other channels.

    • Conduct on-site customer training with up to 30% travel required.
    • Visit client locations to provide comprehensive training on product usage, maintenance & servicing.
    • Proficiency in supporting software applications and understanding engineering processes.
    • Previous experience in customer support roles.
    • Willingness to travel up to 30% internationally and domestically.
    • Fluency in English; High proficiency in IT, especially Microsoft Excel and Adobe InDesign.
    • Flexibility to occasionally work late afternoons to support American customers.
    This role would be well-suited for a Quality Engineer or Technical Product Expert who is customer-focused and detail-oriented.
    Flexible start and finish times.

    • 25 days annual leave with an option to buy an additional 5 days.
    • Up to 6% pension contribution.
    • Private medical insurance.
    • Cycle to work scheme.
    • Online benefit platform.


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