- Conduct on-site customer training with up to 30% travel required.
- Visit client locations to provide comprehensive training on product usage, maintenance & servicing.
- Proficiency in supporting software applications and understanding engineering processes.
- Previous experience in customer support roles.
- Willingness to travel up to 30% internationally and domestically.
- Fluency in English; High proficiency in IT, especially Microsoft Excel and Adobe InDesign.
- Flexibility to occasionally work late afternoons to support American customers.
- 25 days annual leave with an option to buy an additional 5 days.
- Up to 6% pension contribution.
- Private medical insurance.
- Cycle to work scheme.
- Online benefit platform.
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Product Support Engineer - Glasgow, United Kingdom - Energy Jobline CVL
Description
Product Support EngineerContract:
Permanent, 35 hours per week.
Talent Media is proud to collaborate with our distinguished client, a forefront innovator in enabling technologies tailored for industrial growth sectors.
Renowned for pioneering advanced solutions, our client consistently makes a meaningful impact in their field.We are seeking a dynamic Product Support Engineer who is passionate about delivering exceptional service and possesses a strong technical background, ideally in gas detection but not essential.
Provide top-tier technical support via phone, email, and other channels.Flexible start and finish times.