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Endoscopy Co-ordinator
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East Kent Hospitals University NHS Foundation Trust Canterbury, United KingdomYou will have day to day responsibility for booking patients, have an in-depth understanding of waiting list management and booking procedures and will manage the endoscopy waiting list ensuring compliance with local and national targets and policies and procedures. · - You will ...
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Endoscopy Co-ordinator
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Waiting List Co-ordinator
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Operations Co-ordinator
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Cytosponge Co-ordinator
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Service Co-ordinator
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Cardiac Co-ordinator
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Endoscopy Co-Ordinator - Canterbury, United Kingdom - East Kent Hospitals University NHS Foundation Trust
Description
Job summary
An exciting opportunity has become available to join the endoscopy administration unit at the Kent and Canterbury Hospital. The successful applicant will be joining a motivated team responsible for the booking of patients and managing the endoscopy waiting list. You will also be dealing with patient queries both face to face and on the telephone providing advice, information and guidance regarding endoscopy appointments.
Main duties of the job
To work with the other team members to ensure patients are booked for their procedure; inputting data in real time on the patient management systems. Keeping all patients details up to date on the management systems as well as undertaking other administrative duties including checking capacity availability and utilization, handling post, typing, data input of audit.
You will have responsibility for booking patients on a daily basis as well as having an in depth understanding of waiting list management and booking procedures and will manage the endoscopy waiting list ensuring compliance with local and national targets and policies and procedures.
You will also be responsible for greeting patients in the endoscopy unit for a procedure and input all necessary data in real time. Keeping all patient details up to date in line with Trust policies and procedures.
Undertake mandatory and other training as deemed necessary and participate in the training and induction of new staff.
About us
We are one of the largest hospital trusts in England, with fivehospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a
