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    Technical Specialist - Leeds, United Kingdom - Energy Jobline CVL

    Energy Jobline CVL
    Energy Jobline CVL Leeds, United Kingdom

    1 week ago

    Energy Jobline CVL background
    Description

    Our client, a Global Organisation specialising in Consultancy services, are looking to recruit an experienced Microsoft 365 Technical Specialist to join their digital workplace team at their office in Northwest Leeds.

    You will also be responsible for M365 administration, supporting technical support teams, training, and maintenance of the environment.

    We believe this is an excellent opportunity for candidates who have previously worked on technical aspects of M365 deployments at enterprise level.

    Ensuring the operational health of the M365 environment including availability, maintenance, performance, interoperability, reliability, and security
    Assist in the administration and support of an enterprise-level Microsoft Exchange, Teams, OneDrive, mobile access, SharePoint
    Troubleshoot M365 related issues including connectivity and mobility when alerted by monitoring software or staff
    Involved throughout the lifecycle of projects you will use your broad experience in Microsoft platforms and enterprise technology architecture (Azure/ M365)
    Stay updated on Microsoft 365 tools and Microsoft roadmap and its impact to the business
    Conduct routine monitoring and analysis to include audit log reports evaluation, system and storage utilisation reports, site and system usage, growth reports, and manage site collection quota settings
    Training and educating end-users on M365 capabilities and collaboration tools.
    Create and maintain detailed documentation of Microsoft 365 processes and procedures
    Execute, manage, and lead users through the on-boarding technical and support process
    Support and resolve specific user deployment issues
    Interact daily with IT team to provide and share technical issue resolution knowledge and deployment/adoption processes best practices
    Exchange, SharePoint, OneDrive for Business, Teams, PowerBI (at least two years' experience)
    A strong understanding of SharePoint Online
    Experience and good working knowledge of the Power Platform environment (Power BI experience is essential, Power Automate and Power Apps experience desirable)
    Experience in supporting Microsoft 365 for an enterprise and working as part of a global IT team
    Experience in Microsoft 365 migration activities. A minimum of two years relevant work experience focused on the implementation and/or use of Microsoft 365 and Collaboration technologies
    SharePoint, OneDrive, Teams, Exchange, OneNote, Viva Engage and Power Platform etc.
    Experience administering M365, Exchange, Azure Active Directory, Teams, OneDrive and SharePoint environments
    Experience with data sovereignty situations and options to comply
    Experienced in providing technical support to IT teams and end-user support to individuals
    This is a fully office-based role (Mon-Fri) in Leeds, LS18 (NOT REMOTE).
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