- Working in partnership with the On Board and Station teams to provide all of our Customers a safe, relaxing journey, dealing with them in a welcoming, friendly and professional way.
- To be a key player within the Customer Experience Team in providing the highest level of service encompassing the roles and responsibilities of the Security & Revenue Protection Team.
- To protect our company revenue and increase our market shares by delivering excellence in Customer Service.
- Carry out all roles as requested by the Management team.
- Communicate effectively with other On Board and Stations teams to create an amazing customer experience whilst being safe, always ensuring your own personal safety and that of others at all times.
- Assist customers with their travel needs, ensuring that at all times, concise and accurate information is provided.
- Assist in duties at times of service disruption and emergencies ensuring that appropriate advice is relayed to customers.
- Provide as much assistance and information as possible to customers who are inconvenienced, use your initiative and empowerment when finding solutions to customers and other people's problems.
- Ensure customers are encouraged to seek clarification of details, which they are unsure.
- When you have the opportunity for enhancing a product sale ensure this is positively acted upon. If you are successful you'll be placed in a Talent Bank. Various contracts available.
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Client Advisor, New Bond Street
1 week ago
IWC London, United KingdomReference Code: 90151**Client Advisor, New Bond Street (6 month FTC)**: · - London, LND, GB- PermanentOur strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an i ...
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Sales Associate, New Bond Street
1 week ago
Chloé London, United KingdomReference Code: 100619**Sales Associate, New Bond Street**: · - London, LND, GB- PermanentThe Maison Chloé was founded in 1952 by Gaby Aghion, an Egyptian-born Parisienne who wanted to liberate women's bodies from the stiffly formal fashion of the time through a luxury ready-to-w ...
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Client Advisor New Bond Street
1 hour ago
Jil Sander London, United Kingdom**Client Advisor New Bond Street**: · JIL SANDER, the high-end luxury brand, is the epitome of modernity and sophistication. Its unconditional dedication to contemporary design combines elegance and purity with innovative materials and exceptional craftsmanship. · The refinement ...
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Sales Associate, New Bond Street
4 days ago
Balenciaga Bond Street Station, United Kingdomlocations · Bond Street · time type · Full time · posted on · Posted Today · job requisition id · R099465 · Summary · BALENCIAGA Sales Associate · About us · Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing ...
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Sales Associate, New Bond Street
2 days ago
Balenciaga Bond Street Station, United Kingdomlocations · Bond Streettime type · Full time · posted on · Posted Today · job requisition id · R105218 · - Summary · - BALENCIAGA Sales Associate · - About us · - Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, desi ...
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Gucci: Client Advisor, New Bond Street
1 week ago
Groupe Kering London, United KingdomSummary · About Gucci · Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, ...
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Balenciaga Sales Associate, New Bond Street
2 days ago
Groupe Kering Bond Street Station, United KingdomSummary · BALENCIAGA Sales Associate · About us · Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a couturier of uncompromising st ...
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Sales Associate 20 Hours New Bond Street
2 days ago
Balenciaga Bond Street Station, United Kingdomlocations · Bond Streettime type · Part time · posted on · Posted Today · job requisition id · R119152 · - Summary · - BALENCIAGA Sales Associate 20 hours | New Bond Street · - About us · - Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he establish ...
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Groupe Kering London, United KingdomSummary · About Gucci · Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, ...
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Groupe Kering Bond Street Station, United KingdomSummary · BALENCIAGA Sales Associate 20 hours | New Bond Street · About us · Cristóbal Balenciaga founded the House in 1917 in his home of Spain. In 1937, he established the brand in Paris, designing its collections there until 1968. Cristóbal Balenciaga had a reputation as a cou ...
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Supervisor, New Bond Street
5 days ago
Richemont London, United KingdomSupervisor, New Bond Street · (Permanent, Full-Time) · HOW WILL YOU MAKE AN IMPACT? · As a flagship supervisor for Montblanc, you are responsible for delivering and maximising the performance of the boutique, through achievement of sales, profitability, and client satisfaction. · ...
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Supervisor, New Bond Street
1 week ago
Montblanc London, United Kingdom PermanentHow will you make an impact? HOW WILL YOU MAKE AN IMPACT? As a flagship supervisor for Montblanc, you are responsible for delivering and maximising the performance of the boutique, through achievement of sales, profitability, and client satisfaction. · Key responsibilities: · B ...
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Boutique Manager, New Bond Street
2 hours ago
Richemont London, United KingdomThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. · Boutique Manager - New Bond Street · Are you a good match? · You have a significant experience in managing retail activities and projects as well as a deep understanding of clien ...
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Client Advisor New Bond Street
1 week ago
Jil Sander London, United Kingdom Full timeClient Advisor New Bond Street · JIL SANDER, the high-end luxury brand, is the epitome of modernity and sophistication. Its unconditional dedication to contemporary design combines elegance and purity with innovative materials and exceptional craftsmanship. · The refinement of ...
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Boutique Manager, New Bond Street
6 days ago
Van Cleef & Arpels London, United Kingdom PermanentBoutique Manager – New Bond Street · Are you a good match? · You have a significant experience in managing retail activities and projects as well as a deep understanding of client experience... · Do you have a rich experience in the luxury retail market, with a passion for Hig ...
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Sales Associate, New Bond Street
5 days ago
Cartier London, United Kingdom PermanentHow will you make an impact? HOW WILL YOU MAKE AN IMPACT? As an Ambassador for Cartier, you will ensure a unique client experence before, during and after a sale, proactively develop your client portfolio and support with daily boutique operations. · Sales Achievements · Ensure ...
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Sales Associate, New Bond Street
1 week ago
Chloé London, United Kingdom PermanentHow will you make an impact? HOW WILL YOU MAKE AN IMPACT? A Chloe stylist is an ambassador of the maison, in charge of welcoming every guest into the chloe family. He / she is a trustworthy advisor to clients and a reliable team player that thrives to provide the best experience ...
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Sales Associate, New Bond Street
1 week ago
Montblanc London, United Kingdom Fixed TermHow will you make an impact? HOW WILL YOU MAKE AN IMPACT? As a lead brand ambassador for Montblanc's flagship boutique, you are responsible for welcoming clients to the boutique, introducing them to the heritage of our maison and ultimately setting an exemplarily standard of cus ...
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Stock Controller, 158 New Bond Street
1 day ago
Chanel, Inc. London, United KingdomStock Controller, 158 New Bond Street page is loaded · Stock Controller, 158 New Bond Street · Apply locations London time type Full time posted on Posted Yesterday job requisition id JOBREQ ABOUT THE JOB · As a member of our Stock Control team your mission is to effectively ...
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Deputy Boutique Manager, New Bond Street
4 days ago
Richemont London, United KingdomThis job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. · Deputy Boutique Manager, New Bond Street · (permanent, full time) · HOW WILL YOU MAKE AN IMPACT? · Assists the boutique Manager to develop and optimize the boutique performance ...