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    IT Knowledge Engineer - Bradford, United Kingdom - Hott Source

    Hott Source
    Hott Source Bradford, United Kingdom

    1 week ago

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    Description
    IT Support Engineer

    Position:
    IT Support Engineer (2nd Line)

    A longstanding (20+ years) IT Solutions and Service Provider has an exciting new opportunity for a 2nd Line Engineer to join them in Bradford, supporting the infrastructure of high-profile customers.

    This business partners with leading tech vendors including Microsoft, VMware, Cisco, and many more.

    They add to their customer base year upon year leading them to where they are today, one of the UK's best rated MSPs with an extensive list of clients in the local area and further afield.

    Your role as an IT Support Engineer will involve managing and administering a wide range of cloud platforms and services, migrating workloads to the Cloud, assisting the project team onboarding customers, and direct remote support of users.

    They need someone possessing strong technical knowledge relating to cloud infrastructure (Microsoft Azure) who can maintain their clients' IT systems and services, managing tickets and requests.

    Project work / infrastructure migrations
    Customer onboarding projects
    IT Security implementation
    Providing remote 2nd Line IT Support
    Providing support as escalation point for 1st line team
    Microsoft 365 (inc. Teams, OneDrive, SharePoint)
    Windows Server 2016 / 2019 / 2022
    Windows 10/11
    Entra, AD, Group Policy
    Networking and IT Security
    Vendor certifications fully paid for and study support provided
    ~ Training plans relevant to YOUR areas and paths of interest (Servers, Security, Cloud, Networking etc.)
    ~25 Days holiday, increasing with service
    ~ Company pool cars
    ~ Weekly team socials, lunches, and larger company-wide events
    ~ Staff receive the best and latest hardware, and software, for work/personal use

    IT, Support, MSP, Engineer, Analyst, Systems Administrator, Networking, Help Desk, Service Desk, Windows, Server, Microsoft, Office 365, Azure, Intune, PowerShell, Active Directory, SharePoint, 2nd Line, Second Line, Infrastructure, Project
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