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Knebworth

    Contact Centre Manager" - Knebworth, Hertfordshire, United Kingdom - PATH Recruitment Ltd

    PATH Recruitment Ltd
    PATH Recruitment Ltd Knebworth, Hertfordshire, United Kingdom

    1 week ago

    Default job background
    Description
    Lead the way in plant hire excellence | Our client is seeking a dynamic Contact Centre Manager to drive success in their hire division

    An unmissable opportunity to join a well respected and expanding company as a Contact Centre Manager where you will be responsible for the internal hire team.

    This central office manages calls, orders and emails for the whole of the UK. They are looking for someone who can bring previous team leader / supervisory or management experience.

    Responsibilities of the

    Contact Centre Manager:
    Responsible for the performance of the team, recruitment, training and development.
    Assist the hire team, dealing with enquiries over the phone or emails, arranging the on/off hire of machinery.
    Account management, ensuring all customer needs are met

    Requirements as the

    Contact Centre Manager:
    Have a proven plant/hire/construction related and management background.
    Previous experience working as an Office Manager, Contact Centre Manager, Customer Service Manager, Office Supervisor, Office team leader, Rental Manager, Hire Manager, Hire Desk Manager or similar
    A confident and flexible attitude

    Benefits for the

    Contact Centre Manager:
    ~ Monday to Friday working hours (8am-5pm)
    ~ 25 days holiday plus bank holidays
    ~ Company bonus scheme
    ~ Pension Scheme

    com to find out more on this Contact Centre Manager role


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