- Logging incidents using the in-house service desk tool and working closely with staff and external suppliers to ensure issues are accurately reported and resolved in a timely manner.
- Providing user support for IT systems, troubleshooting problems and advice on the appropriate action.
- Analyse, Troubleshoot and resolve IT issues.
- Assist with the testing of released fixes from internal engineering teams and external suppliers.
- Setup new users in supported systems.
- Respond to requests for technical assistance in person, via the phone or electronically.
- Provide updates to users as requested and in conjunction with agreed SLA's.
- Assist in the delivery of projects.
- Knowledge of Microsoft Office 365, Microsoft Entra ID/Active Directory - Dynamics and/or Power Platform
- Basic understanding of database concepts and application lifecyle management (ALM)
- Strong communications skills and the ability to deal with people at all levels.
- Attention to detail.
- The ability to work to targets ensuring deadlines are met.
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Operations Support
1 week ago
General Electric Cardiff, United Kingdom**Job Description Summary**: · **Essential Responsibilities include**: · - Processing engine components through several special process functions controlled by the OEM (Overhaul Engine Manual) & SPM (Standard Practices Manual) · - Delivering a quality product on time to internal ...
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Operations Support Administrator
1 week ago
Finsbury Food Group Cardiff, United Kingdom**Location**: **_Memory Lane Cakes, Cardiff_** · **Shift**: **_Monday to Friday with some weekend work_** · **_required_** · **Salary**: **_Competitive and Career Progression_** · We have a new opportunity for an Operations Support Administrator to join our team based on site at ...
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Operations Support Assistant
4 days ago
Ceaton Security Services Ltd Cardiff, United Kingdom** ** Company Profit-Related Bonus · **** 30 Days annual holiday entitlement (22 days & 8 bank holidays) · **** Average Holiday Pay · **** Subsidised Health Care Scheme · **** Regular Pay Reviews · **** Auto Enrolment Pension Scheme · This is a varied and interesting role within ...
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Administrator Operations Support
1 week ago
St. James's Place Cardiff, United Kingdom**Who We Are** · People have always been at the heart of St. James's Place, we value long-term relationships and we are a home for people who care about the future - financially, environmentally and socially. These core values have enabled us to become a leading FTSE 100 Wealth M ...
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Operational Support Assistant
1 week ago
Cardiff University Cardiff, United Kingdom**General Examination Responsibilities** · - Maintaining a professional and impartial position at all times and ensuring that no personal opinions, advice or answers are provided or indicated; · - Ensuring all examination announcements are clearly made to students at the correct ...
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Operational Support Assistant
6 days ago
Abellio London Cardiff, United Kingdom£25,000 · At Abellio Rail Replacement we love our jobs and everything we do to provide the best Rail Replacement service. · Do you get a buzz when you see growth in a business? Do you want to be part of this journey? · **Duties Include**: · Recruiting suitable and sufficient supp ...
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Head of Operational Support
5 days ago
Amber Cardiff, United Kingdom**Description**: · Amber is an award winning, fast-growing, vibrant business on a mission to fix utilities, save the planet and make people happy. We are an entrepreneurial business solving problems in the utility industry, currently going through an exciting phase of rapid and t ...
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Materials Operations Support
1 week ago
General Electric Cardiff, United Kingdom**Job Description Summary**: The Material Operations Support function will be responsible for fulfilment across · varied supplier network to support the Materials function at GE Wales. · **Essential Responsibilities: · -**: · - Driving suppliers to ensure on time material deliver ...
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70382- Operational Support Grade
2 days ago
Ministry of Justice Cardiff, United Kingdom**70382- Operational Support Grade - HMP Cardiff (Prison Support Role ** · **£23,226** · **Cardiff**: · **Overview of the job** · It takes teamwork to support our prisons. · As an Operational Support Grade, you will look after the day-to-day running of a busy prison, working in a ...
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70382- Operational Support Grade
2 days ago
HM Prison & Probation Service Cardiff, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £23,226**Job grade**: · - Administrative Assistant**Contract type**: · - Permanent**Type of role**: · - Operational Delivery · - Other**Working pattern**: · - Flexible working, Full-time, Job share, Part-time**Number of jobs ...
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Finance Operations Support Officer
1 week ago
Companies House Cardiff, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £21,380 - £23,237- · **Job grade**: · - Administrative Officer- B**Contract type**: · - Permanent**Business area**: · - CH - Finance**Type of role**: · - Finance**Working pattern**: · - Flexible working, Full-time**Number of ...
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Operational Support Team Leader
5 days ago
British Airways Cardiff, United KingdomOperational Support Team Leader · This is an exciting opportunity to become part of a hugely skilled and experienced team ensuring efficient procurement, storage and distribution of aircraft material in addition to The workload and material planning function. · Working in the imp ...
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Cleaning Support Operative
1 week ago
Cardiff Airport Cardiff International Airport, United KingdomWe are currently seeking Cleaning Support Operatives to join the Terminal Team at Cardiff Airport on a Fixed Term basis. Reporting to the Airport Duty Management Team, the role has a responsibility for maintaining excellence in terms of cleanliness and presentation across all are ...
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Operational Support Officer
2 days ago
Isle of Wight NHS Trust Newport, United KingdomWe are recruiting for an Operational Support Officer who wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards great people, great pl ...
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Operational Support Officer
1 week ago
Isle of Wight Council Newport, United Kingdom**County Hall, Newport / Agile Working (Working from Home)** · **Grade 5, £24,293.00 to £24,702.00 per annum pro-rata (actual salary £14,772.77 to £15,021.49)** · **Contact**:For further information or an informal discussion, please contact Cameron Baxter at · **Vacancy Referenc ...
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Operational Support Grade
2 days ago
Ministry of Justice Newport, United KingdomSalary 1 · - £25,626 · Number of jobs available 1 · - 4 · Detail of reserve list 1 · - 12 Months · Region 1 · - South West · City/Town 1 · - Newport (Isle of Wight) · Building/Site 1 · - HM PRISON ISLE OF WIGHT - ALBANY NEWPORT, PO30 5RS · Grade 1 · - AA · Organisation Grade for ...
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Operations Support Assistant
1 week ago
BP Rolls Group Ltd Newport, United Kingdom**Automotive Service Centre & Accounts Administrator - Newport** · The primary responsibility for this role is to be a pivotal point of contact to both incoming queries and communication across our Newport based Service Centre and colleagues within the business. · Providing excep ...
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Installation Support Operative
5 days ago
Tube & Steel Supplies Ltd Newport, United Kingdoma varied role which offers new challenges every day, some of which include: · - Managing stock levels/active orders · - Quality control · - Prepare orders for despatch (inc. manual order processing) · - Assisting with on-site installations when required · - Delivering materials t ...
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Workshop Support Operative
4 days ago
FPS Cwmbran, United KingdomHere at Fitzgerald Plant Services, we are looking for a Workshop Support Operative to join our depot in Cwmbran on a full-time permanent basis working days Monday-Friday. We would like to hear from you if you have worked in a similar environment and understand the intricate worki ...
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Production Support Operative
4 days ago
Babcock International Bristol, United Kingdom**Production Support Operative**: · - Location: Bristol, GB, BS3 2HQ- Onsite or Hybrid: OnSite**Job Title: Production Support Operative** · **Location: Ashton Vale, Bristol** · **Compensation: Competitive salary + benefits** · **Role Type: Full time / Permanent** · **Role ID: SF5 ...
Systems Support Operator in Cardiff - Pertemps Cardiff
Description
We are looking for an experienced Systems Support Operator for an immediate start temporary assignment based in Cardiff Gate.Working within the Transformation, Innovation & Digital team you will be responsible for providing 1st line technical support and duties will include: -Answering support queries.