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Pa/office Manager
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Customer Support Co-ordinator
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Business Manager
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Central Operations Assistant
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Central Operations Assistant
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Customer Service Advisor
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CRM Manager
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Kyc & Onboarding Associate
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CRM Manager
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Scientific Technical Marketing Associate
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CRM User Engagement and Training Lead
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Administrator - Marketing and Training
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Partnerships Co-ordinator
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Marketing and Training Administrator
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Graduate Research Associate
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Customer Service Administrator
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Junior Research Associate
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Customer Service Administrator
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Junior Research Associate
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International Education Executive
1 week ago
Cambridge University Press & Assessment Cambridge, United Kingdom**Salary**: £23,000-£26,000 · Location: Cambridge & hybrid working · Contract: Permanent, full time · We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. · The Internationa ...
CRM Associate - Peterborough, Cambridgeshire, United Kingdom - EPIP
Description
About the New England Foundation for the Arts:The New England Foundation for the Arts (NEFA) is a 501(c)3 organization with an annual budget of $7.NEFA invests in artists and communities and fosters equitable access to the arts, enriching the cultural landscape in New England and the nation.
As an organization, NEFA values an equitable, diverse, and inclusive world, which we interpret as all people having fair access to the tools and resources they need to realize creative and community endeavors.
We acknowledge structural inequities that have excluded individuals and communities from opportunities based on race, gender, disability, sexual orientation, class, age, and geography and strive to counter those inequities in our work.
NEFA is proud to be an equal opportunity employer, and is invested in creating an equitable and inclusive working environment and organizational culture.
We are committed to hiring individuals who share, value, and support these goals, and who reflect the diversity of the communities we serve.
NEFA does not discriminate on the basis of race, religion, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other characteristic protected by law.
The Technology & Data Associate reports to the Technology & Data Manager and is a critical member of the NEFA team assisting with grant program administration, data maintenance and reporting, information technology and technical support across the organization.
The Associate works in close partnership with data and research staff to manage NEFA's Salesforce database and provides administrative and logistical support to program staff to execute grant and panel processes.
The Technology & Data Associate will be a curious, quick learner, who is interested in continuous learning and adept with new technologies; Technical and Office Support – 40% of timeUnderstand NEFA's business processes and partner with program and administrative personnel to identify needs and research/test new technology solutions for all areas of the organization;
Serve as front-line "help desk" to NEFA staff for all computing and tech issues, troubleshoot as needed;
Act as co-administrator for Office365, Box, and other key technologies;
Design and lead training sessions and "tool tips" discussions for NEFA staff;
Participate in cross-organizational technology strategy meetings.
Data Administration – 30% of time
Perform administrative tasks in Salesforce database, including page layout and design and custom reports; test and install newly released updates and patches for Salesforce and related apps;
Participate in monthly grants data review and consult with Technology & Data Manager and other internal partners around technical and internal data priorities and decisions;
Provide ongoing operational support of data import/exports, reporting, and editing of online grant forms;
Maintain data integrity through regular data hygiene reviews, data cleansing tools and daily backups;
Partner with Communications staff on data transfers between Salesforce and ;
Provide cross-program support by helping to produce panel meeting materials, including panel books, and offering on-site logistical and technical support at meetings and events as needed;
Represent the program and organization at conferences, meetings, performances, and other events; Participate in organization-wide convenings and events, planning sessions, and working groups.
Work in close partnership with tech, research, and grant program staff to ensure data integrity, assess tech needs, improve IT infrastructure, and provide technical support at events and panel meetings.
maintain NEFA's Salesforce database and systems and ensure data integrity.Opportunities for Advancement
Employees at the associate level are eligible for promotion after one year of employment and having demonstrated satisfactory progress on performance goals as determined by their immediate supervisor.
0-1 years relevant work experience, or equivalent education;~ Proficiency in Windows, Microsoft Office Suite; comfort working in Excel;
~ Familiarity with CRM database systems; experience with Salesforce a plus;
~ Demonstrated interest in continued skills development, especially around technology tools;
~ Interest and ability to travel multiple times per year;
Lifting (20 lbs), stationary position, travel (occasional regional/national), sits in a workstation in an open office environment
All applicants must submit a resume and cover letter using the online application form at:
. A review of applications will begin immediately.
