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Duty Wellbeing Adviser - Salford, United Kingdom - University of Salford
Description
Job summary
Join us as a Duty Wellbeing Adviser at The University of Salford and be part of Team Salford, and one of the UKs fastest growing universities.
Wevemade significant investment in mental health provisions in recent years and are fully committed to the wellbeing of our students.
Our Wellbeing team provides appropriate support, signposting and intervention for students experiencing emotional and / or psychological distress, or significant personal difficulties that may impede their engagement, success, and progression.
Main duties of the job
As the main point of contact for our students at evenings and weekends, the Duty Wellbeing Adviser provides an immediate response in support for students experiencing emotional, psychological, or mental health difficulties.
We are looking for talented individuals who demonstrate excellent communication skills, and work sensitively, empathetically, and calmly with people that are experiencing distress or are in crisis. This role may also involve liaison with the on-campus security team, university accommodation providers, local hospitals, and the police.
We are looking for applications from people with a proven clinical background, and experience in mental health/clinical practice, and/or supporting people in crisis or in challenging situations.
The post holder will work across all sites in the University. As this role mainly supports students outside of core working hours it will include a range of shifts on a rotational basis.
Our counselling and wellbeing team is made up of a passionate team of experts, where the student experience is at the heart of everything we do. We deliver a wide range of services to support students and their individual challenges and journeys. We engage with students in a creative customer led, flexible and innovative way, whilst anticipating and responding to the needs of our diverse community.
For an informal chat or to ask any questions about the role or the shift patterns please contact Tanith Halstead at
About us
The University of SalfordAt Salford, youll find a career that works for you, with flexible working, great benefits, generous annual leave and continuous professional development.
Theres a real sense of community and belonging at Salford. We value diversity in backgrounds and in experiences. Our difference makes us stronger, and together we share a passion for improving students lives
We have a commitment to be Net Zero by 2038 and embed sustainability in all aspects of university life.
OurPeel Park campusis unique and offers lots of green spaces and ourMediaCity campusis at the heart of one of thecountry's leading digital and media hubs.
And we offer you a rewarding career. A career where everything you do will make a difference to the students, our local community and the world around you.
However you identify, whatever your journey has been, come and join us at the University of Salford wherewe are all proud to belong
Theres never been a better time to join us.
Job descriptionJob responsibilities
Workingas part of the wider Student Support Service Team, the Student Support Duty WellbeingAdviser will report to the Wellbeing and Counselling Manager and will work inparallel with the other Student Support Managers. The Duty Wellbeing Adviser willbe expected to liaise with other Heads of Service, the Director of StudentExperience and Support and other key stakeholders across the University.
As themain point of contact for our students over evenings and weekends, the DutyWellbeing Adviser will be responsible for responding to immediate student needswhen they find themselves in crisis or distress. The postholder will be providing an immediateresponse for support for students experiencing emotional, psychological, or mentalhealth difficulties. The post holderwill be expected to respond in a timely manner and work in partnership with internaland external stakeholders to provide a rapid, high-quality, and supportive studentexperience. This role may also involve liaison with the on-campus securityteam, university accommodation providers, local hospitals, and the police. The post holder will be expected to work in anyof the sites across the University. The working pattern will include a range of shifts on arotational basis between the hours of 8am and 8pm Monday Sunday.
Responsibilities
Provideface to face, on campus support for students in crisis or in challengingsituations during evenings and weekends on the University campus.
Providesafe, ethical, and effective standards of intervention for students that need immediatehelp or support.
Demonstrate excellent communication and negotiationskills, with a proven ability to work sensitively, empathetically, and calmly withpeople that are experiencing distress or are in crisis.
Useyour experience, expertise, and sound judgement to provide risk assessment,case management and clinical leadership in difficult decision-making situations/clinical dilemmas.
Fostera culture of collaborative working across professional services and Schoolteams, providing professional advice and/ or support in relation to studentwellbeing where appropriate.
Workcollaboratively with other areas of the University to maintain a safe, supportive,and healthy student campus.
Tosignpost and support students in connecting with other student support servicessuch as Report and Support, Counselling and Wellbeing services, Money Adviceand Funding, Disability Inclusion Service, the on campus medical centre andmore.
Providea comprehensive, factual, and clear handover to the next Duty Wellbeing Adviseron shift including details of cases received, the action that has been takenand next steps required.
Performany other duties appropriate to the grade as may be required by the Head ofStudent Support, Student Support Managers or Director of Student Experience andSupport.
Complywith the personal health and safety responsibilities specified in theUniversity Health and Safety policy.
Engagewith the Universitys commitment to put our students first and deliver serviceswhich are customer orientated, represent value for money and contribute to thefinancial and environmental sustainability of the University when undertakingall duties and aspects of the role.
Promoteequality and diversity for students and staff and sustain an inclusive andsupportive study and work environment in accordance with university policy.
Person SpecificationQualifications
Essential
Desirable
