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Customer Experience
1 week ago
Enghouse Reading, United Kingdom**_Enghouse Interactive _**is looking to hire a **Customer Experience & Renewals Specialist** to join our dynamic Team · **_ · What you will be doing:_** · - ** Customer Advocacy**: Understand and champion the voice of our customers, integrating feedback to shape our services and ...
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Customer Experience
3 days ago
Enghouse Reading, United KingdomEnghouse Interactive _is looking to hire a **Customer Experience & Renewals Specialist** to join our dynamic Team This is a contract role covering maternity leave (9 months) · **_ · What you will be doing:_** · - Customer Advocacy: Understand and champion the voice of our custome ...
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Customer Experience Advisor
1 week ago
Hartwell PLC Reading, United KingdomAs a Customer Experience Advisor you will play a key role in delivering our mission to not only make a great first impression on our customers, but a lasting one · At Hartwell we are embracing new systems and technologies to revolutionise the customer experience. Therefore we nee ...
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Customer Experience Specialist
6 days ago
MBA Group Reading, United KingdomOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their **Lexus Reading** Dealership. · This is a fantastic opportunity for an experienced customer service professional to make their first ...
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Customer Experience Specialist
1 week ago
MB Group Reading, United KingdomOur Client, a leading car dealership group are currently looking for a **Customer Experience Specialist** to join their business based out of their Toyota Reading Dealership. · This is a fantastic opportunity for an experienced customer service professional to make their first mo ...
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Customer Experience Executive
1 week ago
Brixx Technologies Ltd Henley on Thames, United Kingdom**Customer Experience Executive** · We are seeking a Customer Experience Executive to develop our customer journey, support and service experience. · Brixx is a growing SAAS business aiming to make financial forecasting and business modelling accessible to businesses and entrepre ...
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Thames Water Reading, United Kingdom**Who are we?** · Thames Water is the UK's largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. · At Thames Water, every one of ...
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Customer Experience
1 week ago
Wote Street People Basingstoke, United KingdomCustomer Experience Account Manager · A rapidly growing, multi award winning, business with over 50 years of experience of providing voice, data, mobile and cloud-based solutions to businesses across the UK. Our customers are at the heart of our business and our success is a dire ...
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Customer Experience
1 day ago
Chiswick Honda West London, United KingdomChiswick Honda · Chiswick - Marketing · Full time · Permanent · - Customer Experience - BookingsAre you looking for a new role where no two days are the same?Do you have a keen interest in the automotive industry?Yes, then look no further than Chiswick Honda as they have an ideal ...
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Customer Experience
2 weeks ago
Sytner Group Reading, Berkshire, United KingdomSytner Group are excited to offer a Permanent Sales Executive role with a basic salary of £20,000 and the potential to make a generous commission. · Our Sales Executives really are at the heart of ensuring that we deliver first class customer experiences to every customer that v ...
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Customer Experience
3 days ago
KPI People Reading, Berkshire, United KingdomSales Executive - Reading - · No Sundays – · Company Car - · Our client, a busy franchised dealership, in Reading has the requirement for an experienced Car Sales Executive to join their established and high performing sales team. · Car Sales Executive Responsibilities · As a C ...
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Customer Experience
2 weeks ago
First Stop Home Improvements Ltd Reading, Berkshire, United KingdomSales Executive · Job Type: Full-time, Commission-based · First Stop is a leading provider of energy-saving solutions dedicated to helping homeowners reduce their energy bills and carbon footprint. We specialize in loft assessments, offering tailored solutions to improve insula ...
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Customer Experience
2 days ago
CroftAssociates Reading, Berkshire, United KingdomMake sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. · You will be at the forefront of creating a brand-new water company - purpose built, and ready to provide high quality services to thousands of customer ...
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Customer Experience
1 week ago
CroftAssociates Reading, Berkshire, United KingdomAbout the job You will be at the forefront of creating a brand-new water company - purpose built, and ready to provide high quality services to thousands of customers a year. As we move into full operations, you will lead our customer engagement across web, apps, and traditional ...
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Customer Experience Manager
3 days ago
Spectrum IT Recruitment Bracknell, United Kingdom Full timeCustomer Experience Manager · Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience / Service Manager to support their UK customer base, taking responsibility ...
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IT Operations and Customer Experience
1 week ago
Royal Borough of Windsor and Maidenhead Maidenhead, United Kingdom**Job details**: · **Job reference** · REQ01586 · **Date posted** · 05/06/2023 · **Application closing date** · 18/06/2023 · **Location** · Maidenhead · **Salary** · Up to £65,000 pa · **Package** · 28 days annual leave plus bank holidays, birthday leave, flexible working and muc ...
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Customer Experience Advisor
1 week ago
Platinum Resourcing Marlow, United KingdomOur client, a growing, successful and innovative company committed to lowering carbon emissions, is seeking a Customer Experience Advisor to join their team. · Our client truly are leaders in their market and experiencing a period of growth. · The purpose of this role is to deliv ...
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Customer Experience Advisor
4 days ago
Bucks and Berks Recruitment Marlow, United KingdomOur client, a growing organisation in the electric vehicle industry based in Marlow, is looking for a Customer Experience Advisor to join their team. · The purpose of this role is to delivery industry leading customer experience and advice for their customers. The role will balan ...
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Customer Experience Advisor
1 day ago
Bucks and Berks Recruitment Marlow, United Kingdom**JOB SUMMARY**: · - Full Time, Permanent- Hybrid- Marlow, Buckinghamshire- Salary: £ £28000 per annum- REF: 3899Our client, a growing organisation in the electric vehicle industry based in Marlow, is looking for a Customer Experience Advisor to join their team. · The purpose of ...
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Customer Experience Representative
4 days ago
RVU Fleet, United Kingdom**Full time (37.5 hours per week) Tuesday · - Saturday 9am · - 5:30pm · **About Tempcover**: · Tempcover is at the forefront of the fast-growing world of short term insurance. Our mission is to make car insurance flexible, quick, and easy for drivers. So far, we've sold over 4.5 ...
Customer Experience - Reading, Berkshire, United Kingdom - CroftAssociates
Description
You will be at the forefront of creating a brand-new water company – purpose built, and ready to provide high quality services to thousands of customers a year.
As we move into full operations, you will lead our customer engagement across web, apps, and traditional contact centres, ensuring the business is recognised as a leader in the market.
Establishing our household customer service function including contact centre and utility billing
Managing customer interaction during start-up and building a small customer services team as the business grows nationally
Ensuring household customers receive excellent service through our web portal, calls, messaging, and webchat.
Measuring and reporting our performance in public-facing reports
As a member of the water management team, advise on potential service improvements and policy changes
The employer offers competitive salary, package including health care, and career development support for those looking to demonstrate leadership capability.