- Provide training and direct line management support and supervision of the discharge facilitators, ensuring strict compliance with Trust policies and procedures.
- Ensuring that discharge facilitators are trained and have ongoing training to ensure we are delivering an excellent service.
- Work with the Clinical Manager Integrated Discharge Service to ensure robust service delivery, including ward cover and rota compliance.
- Identify appropriate community services, and working in collaboration, agree method of easy referral to local agencies
- Monitor and report on the number of referrals and evaluate how the referral supported the patient experience/outcomes Person Specification
- oExperience of working under pressure and managing a large workload
- oKnowledge of NHS performance reporting/targets
- oMinimum 2 years working as a discharge facilitator or similar role
- oWorking with Electronic patient record systems
- oExperience of team development/management
- oSupervisory /team leader experience
- oPrevious NHS experience
- oKnowledge of specialist service pathways such as cancer, renal and other tertiary services
- oEducated to GCSE standard or equivalent with Grade C or above in Maths and English
- oSupervisory or Management qualification
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Team Coordinator - Sheffield, United Kingdom - Lancashire Teaching Hospitals NHS Foundation Trust
Description
Job summary
This is a new exciting role with the Integrated Discharge Team. If you have an interest in discharge services and are passionate about patient care, this is the job for you
We are looking for a proactive and motivated individuals who enjoy and are passionate about discharge and discharge planning for our patients that are in our care. The successful candidates will be working in a challenging and busy environment to support the Integrated Discharge team.
You will be based across both sites Royal Preston Hospital & Chorley and South Ribble District General Hospital. You will be part of the IDS team, supporting the Integrated discharge manager.
Main duties of the job
You be expected to manage discharges from the hospital and assist with the co-ordination of them in line with national and locally agreed standards and guidelines, also ensuring queries from patients and their families are responded to in a timely and appropriate way.
Eventually, you will provide training and support to new and ongoing Discharge Facilitators within the team, and develop and maintain effective communication and working relationships with clinicians, nursing staff, and mangers within Trust Wide and externally.
Undertaking return to work interviews following staff sick leave in line with Trust policy, providing advice and support as required and giving feedback in a manner likely to maintain and improve performance.
About us
We have 9000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area and give specialist care to million people across Lancashire and Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients and staff, ensuring we keep thriving and delivering outstanding healthcare right across our local towns.
You will have access to varied development opportunities, learn new skills, meet great people and do things you would never have done.
You will make an impact, be challenged to think differently, be bold and help innovate to keep improving our services. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Job descriptionJob responsibilities
Knowledge & Experience
Essential
Desirable
Qualifications & Education
Essential
Desirable
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