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    Account Executive- Commercial Insurance - Brighton, United Kingdom - The Wise Seeker Services

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    Description

    We are looking for an Account executive towork with one of our clients located in theUK: a company that provides a broadspectrum of both personal and commercial insurance products. Thepurpose of the role is to provide quotations for New Business andRenewals to assist the Branch and be a referral point for theAssistants.

    The role requires dealing withclients over the phone and via email to ensure retention and salestargets are maximised through the provision of efficientcommunication & negotiation skills.You will need to havegood judgement be analytical have great attention to detail beflexibleself motivated driven & deliver excellent customerservice whilst always adhering to their individual underwritingauthority limits and in accordance with the proceduremanual.

    TASKS:

    • Adhereto all company policies andprocedures.
    • Continuously identify areas forimprovement and provide potential solutions to the company andreduce costs.
    • Deliver excellent customerservice whilst meeting customer requirements efficiently&effectively for NewBusiness.
    • Understand the processes andprocedures required to provide quotations & put forwardsuitable products to meet the clients demands andneeds.
    • Ensure that all product informationprovided is clear fair and not misleading allowing the customer tomake an informed decision.
    • Calculate NewBusiness premiums in accordance with the specific carrier riskappetite and guidelines or liaise with insurers for allnondelegated authority business.
    • Ensure thattelephone calls are answered & dealt with promptly& efficiently.
    • Maintain thorough andaccurate records of all customerinteractions.
    • Identify complaints and refer tothe necessary complaint handler.
    • Dealing withqueries by email telephone and in person ensuring that all SLAs areadhered to.
    • Required to be a referral pointwithin the Branch.
    • Ensure that you remaincompliant in everything that you do; including but not limited totreating customers fairly contract certainty & vulnerablecustomers.

    REQUIREMENTS:

    • Competentin windowsbased programmes; word excel outlook andinternet.
    • Excellent communication skills:written and oral.
    • Ability to work alone and aspart of a team.
    • Positive candoattitude.
    • Strong teamethic.
    • Manage timeeffectively.
    • Ability to work underpressure.
    • Good personal organisationskills.
    • Good timekeeping and presentation ofself and work.
    • Strong negotiation andinterpersonal skills.
    • Articulate &Numerate.
    • Works with a high degree of accuracyin all tasks.
    • Honesty integrity reputationcompetence/capability & financial soundness as requiredunder the Financial Conduct Authority (FCA) Guernsey FinancialServices Commission Experience
    • Must have 2years minimum experience working within a broking or under writingenvironment.

    BENEFITS:

    • Pension
    • Commission

    #LITC1



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