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High Wycombe

    Aftersales Advisor - High Wycombe, Buckinghamshire, United Kingdom - Citygate Automotive Ltd

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    Description
    Permanent

    We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.

    We have committed plans for the future and we need motivated, focused and skilled teams to help us achieve this.

    That's why every Citygate employee has access to our award-winning learning programme, whether that's operated from our purpose-built Citygate Academy facility or through working with our brand partners.

    The inventive automotive industry has always been popular with the innovators and creators. We are looking for a Customer Relations Advisor, to ensure that all customers are greeted over the telephone in a friendly, welcoming and efficient manner and to make sure they are put in touch with the person they wish or need to deal with, as quickly as possible
    Answering inbound telephone calls promptly.
    Dealing with complaints and enquiries.
    Excellent communication skills and a good telephone manner.
    Great computer skills and the ability to multi-task.

    We're a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too.

    Access to our in-house training academy for everyone
    Internal career progression opportunities across our various brands and locations
    Electric Vehicle (EV) Training levels 1- 4 depending on role
    High street discounts
    Employee assistance programme
    Purchase, service and parts discounts
    Employee referral scheme
    Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme
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