Jobs
>
Aylesbury

    Commercial Complaint Handler - Aylesbury, Buckinghamshire, United Kingdom - CKB Recruitment Ltd

    Default job background
    Description

    A growing insurance claims organisation who continue to show impressive growth, now have a super opportunity for someone to join them on their Resolver Quality team.


    The company encourage ongoing professional development and will support those individuals looking to progress their career within the insurance sector, in attaining the Chartered Institute of Insurance qualifications.


    Your responsibilities will be to support the Resolver Quality team to co-ordinate the resolution of complaints by acting as the liaison between customers, suppliers, the Control Centre, clients and any other parties.

    You will be managing high level cases in order to reduce the duration of open complaints and maintain this duration below the agreed company target while helping to mitigate the company's liability.


    Confident in building external relationships with clients, you will have the experience and the the ability to deal with complaints effectively and positively.


    To be considered you will need to be local to Aylesbury, and have at least 6-12 months Complaints handling experience.


    In return there is a competitive basic salary depending on experience, circa £(phone number removed), pension scheme, twice annual bonuses and support for Cert CII qualification (which once completed will result in a £1000 payrise).

    40-hour week - contract will be 8am to 22.00pm Monday to Friday but they are open 8am to 6pm. 20 days holiday plus bank holidays

    Company Pension Scheme

    Business Casual Dress

    Company Pension

    Sick Pay

    Bonus

    3-month probation period

    Pension Scheme

  • Cloud 9 Employment Ltd.

    Complaints Handler

    1 week ago


    Cloud 9 Employment Ltd. Borehamwood, United Kingdom

    **Complaints Handler - Permanent -Hybrid - Borehamwood 24k** · We a recruiting for a Claims Handler for our Pet Insurance company based in Borehamwood. The main function of the role is to assess complaints received from initial analysis and investigation through to conclusion, re ...

  • Barclays

    Complaint Handler

    1 week ago


    Barclays Northampton, United Kingdom

    **Complaints Handler** · **Northampton** · As a Barclays Complaints Handler, you will take ownership of an exceptional customer and client experience and strengthen relationships by effectively engaging with customers and clients on their terms within a multi-channel environment. ...

  • Hazeldene Medical Centre

    Complaint Handler

    5 days ago


    Hazeldene Medical Centre Wembley, United Kingdom

    **Hazeldene Medical Centre** · **Background** · Hazledene Medical Centre is a 50,000 patient list GP practice in North West London. · We currently have 5 branches with an average of 100 staff members. · In the last 18 months we have grown our list size by a factor 2 and are plann ...

  • Pertemps SSDC - DDT

    Complaints Handler

    6 days ago


    Pertemps SSDC - DDT Borehamwood, United Kingdom

    Pertemps has been engaged by a well known insurance company to support with the hiring of a new member for the customer services team. We are looking to hire a complaint handler on a permanent basis. The main function of this role is to assess complaintsreceived from initial anal ...

  • 118118 Money

    Complaint Handler

    1 week ago


    118118 Money Milton Keynes, United Kingdom

    **Complaint Handler** · **Financial Services Money** · At Money, we help people every day. Our innovative personal loans and revolutionary credit cards have been game changers in the UK financial services space, giving folks access to the affordable credit that we believe they de ...

  • NHBC

    Complaints Handler

    1 day ago


    NHBC Milton Keynes, United Kingdom

    **Salary**:£34,000 - £39,000 + up to 12% bonus per annum · **Working Location**: Milton Keynes · **Closing Date: 10/02/2023** · At NHBC we are proud to be unique. No other organisation in our sector combines the variety of services and scale that we offer. As the market leader, o ...

  • Candidate Source Limited

    Complaints Handler

    1 week ago


    Candidate Source Limited Bracknell, United Kingdom Full time

    This is initially a 5-month contracting Financial Services Complaints Handler opportunity and comes with the likely option to extend further. This role does have the potential for hybrid working after the initial 4-6 weeks working onsite to begin with for training and onboarding. ...

  • NHBC

    Complaints Handler

    3 days ago


    NHBC Milton Keynes, United Kingdom

    Overview: · **Salary**:£34,000 - £39,000 + up to 6% bonus per annum · **Working Location**: Milton Keynes - Hybrid Split · **Closing Date**:02/06/2023 · At NHBC we are proud to be unique. No other organisation in our sector combines the variety of services and scale that we offer ...

  • Pinnacle Pet Group

    Complaints Handler

    1 week ago


    Pinnacle Pet Group Borehamwood, United Kingdom

    **Job Summary**: · The main function of this role is to assess complaints received from initial analysis and investigation through to conclusion, resolving informally where possible. Including communication of the decision with the insured, in a timely and efficient manner whilst ...

  • BNP Paribas

    Complaint Handler

    4 days ago


    BNP Paribas Hertfordshire, United Kingdom

    COMPLAINT HANDLER (JOB NUMBER: CH-DT-0123) · **Job Summary**: · The main function of this role is to assess complaints received from initial analysis and investigation through to conclusion, resolving informally where possible. Including communication of the decision with the ins ...

  • Policy Expert

    Complaints Handler

    1 day ago


    Policy Expert Milton Keynes, United Kingdom

    **Why Policy Expert?** · Policy Expert launched in 2011 with a vision to change the insurance market and put people first. We've quickly grown from strength to strength to become one of the top 10-home insurers in the UK. We celebrate being the most successful entrant into the ho ...

  • Pinnacle Pet Group

    Complaints Handler

    1 week ago


    Pinnacle Pet Group Borehamwood, United Kingdom

    **Job Details** · The main function of this role is to assess complaints received from initial analysis and investigation through to conclusion, resolving informally where possible. Including communication of the decision with the insured, in a timely and efficient manner whilst ...

  • BNP Paribas

    Complaint Handler

    4 days ago


    BNP Paribas Hertfordshire, United Kingdom

    **JOB SUMMARY**: · The main function of this role is to assess complaints received from initial analysis and investigation through to conclusion, resolving informally where possible. Including communication of the decision with the insured, in a timely and efficient manner whilst ...

  • Staysure Group

    Complaint Handler

    4 days ago


    Staysure Group Northampton, United Kingdom

    **_Are you passionate about helping customers? Are you a problem solver?_** · **_ If so, joining the complaints team may be right for you_** · - You will be responsible for investigating a complaint, building a relationship with the customer, deciding the outcome of the complaint ...

  • CKB Recruitment Ltd

    Complaints Handler

    1 week ago


    CKB Recruitment Ltd Aylesbury, Buckinghamshire, United Kingdom Permanent, Full time

    A growing insurance claims organisation who continue to show impressive growth, now have a super opportunity for someone to join them on their Resolver Quality team. · The company encourage ongoing professional development and will support those individuals looking to progress th ...

  • CKB Recruitment

    Complaints Handler

    16 hours ago


    CKB Recruitment Aylesbury, United Kingdom Full time

    A growing insurance claims organisation who continue to show impressive growth, now have a super opportunity for someone to join them on their Resolver Quality team. · The company encourage ongoing professional development and will support those individuals looking to progress th ...

  • SRG

    Complaints Handler

    1 week ago


    SRG Dinton, Buckinghamshire, United Kingdom

    Complaints Handler | Insurance | Gibraltar | Competitive Market Salary | Office Based · Complaints Handler required for a successful motor insurance company based in Gibraltar. · As the Complaints Handler you will investigate and respond to Underwriting complaints in a professio ...


  • Ascendant Recruitment Milton Keynes, United Kingdom

    **Case / Complaints Handler** · **3 month temporary Contract** · **£230 per day (£60,000 per annum)** · **Milton Keynes - Hybrid after training** · **Monday to Friday 37.5 Hours** · **Responsibilities**: · - Conduct a thorough assessment of customer cases to obtain timeline of ev ...


  • Ascendant Recruitment Milton Keynes, United Kingdom

    **Case / Complaints Handler** · **3 month temporary Contract** · **230 per day (60,000 per annum)** · **Milton Keynes - Hybrid after training** · **Monday to Friday 37.5 Hours** · **Responsibilities**: · - Conduct a thorough assessment of customer cases to obtain timeline of even ...


  • Reed Insurance Milton Keynes, United Kingdom

    My client a highly successful pension company is actively looking to recruit a skilled Complaint and a further role Compliance wise handler to support their pension company teams and clients.To be considered you must have skills within the financial servicesindustry in dealing wi ...