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    Quality of Service failures - United Kingdom - Cwue5

    Cwue5
    Cwue5 United Kingdom

    1 week ago

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    Description
    Quality of Service failures – Media Report

    You will have no doubt seen the various reports this morning, covering quality of service failures across the UK.

    The response by the employer – to blame industrial action and sick absence – is both lacking in integrity and honesty.

    Royal Mail are a company in crisis. A financial crisis.

    However, Royal Mail must respond by appointing a CEO who wants to deliver that change together by taking the workforce with them.

    Unless they employ somebody who is willing to recognise that the workforce is Royal Mail's greatest asset, then the company will not survive.

    Restoring quality Q of service cannot be done on the cheap. Royal Mail must invest to grow.

    Now is a moment for Royal Mail's leadership to show humility and a complete change of tact – and our members want to see and feel that immediately.

    The union will now be taking the issues of quality of service and the USO back to the government and the BEIS Select Committee.

    As part of this we will also be exposing OFCOM's ongoing unwillingness to hear the views of frontline workers on what is really happening to the postal service.

    For Royal Mail to still be using this is a reason for quality failures is frankly embarrassing.

    The treatment of frontline workers has been appalling and has led to record amounts of postal workers leaving the industry and a crisis of morale.

    The culture of imposition and fear sees workplaces across the UK stripped to the bone and incapable of fulfilling anywhere near the service the public deserve.

    Royal Mail is at a crossroads. The appointment of a new CEO is the most crucial in Royal Mail's history. Dear Colleagues,

    You will have no doubt seen the various reports this morning, covering quality of service failures across the UK.

    The response by the employer – to blame industrial action...

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  • Cwue5

    Quality of Service failures

    1 week ago

    Cwue5 United Kingdom

    You will have no doubt seen the various reports this morning, covering quality of service failures across the UK. The statistics are damning. They represent what our members are seeing and feeling every single day of the week. · The response by the employer – to blame industrial ...

  • Cwue5

    Quality of Service failures

    1 week ago

    Cwue5 United Kingdom

    Quality of Service failures – Media Report · You will have no doubt seen the various reports this morning, covering quality of service failures across the UK. The statistics are damning. They represent what our members are seeing and feeling every single day of the week. · The ...

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