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    Client Services Senior Administrator - Southampton, United Kingdom - Towergate Health & Protection

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    Description
    Client Services Administrator - Southampton - ARD965067

    Salary:
    £20,000 to £23,000 (Depending on Experience)
    Do you have Customer Service and Administration experience?

    We have an exciting opportunity to join our warm and welcoming team either in our office or on a hybrid basis (once probation is complete).

    Our Client Services Administrators are a key part of our business, speaking to our customers on non-advised queries and ensuring we understand their needs and provide a service that exceed their expectations and retain their loyalty.

    We strive to provide a market-leading customer experience, and that's driven by you.

    Our Client Services Administrators are engaging, positive, they listen, they are receptive to what our customers want, they are adaptive, hardworking team-players, and they build trusted relationships with colleagues, customers, and insurer partners.

    You will be joining an established, friendly and experienced team who will be able to provide support in order for you to succeed within your role.

    Be the first point of contact for day to day administration from clients, providers and other internal and external sources.

    Co-ordinate administration of schemes, including invoicing, membership data, claims data & communication material.
    Ensure that client records and in-house system is always kept up to date.
    Attend internal and external meetings with Insurers and product training as required.
    To ensure compliance with local procedures, customer service standards and financial and Industry compliance regulations and legislations.
    Previous administration experience
    Strong Microsoft package ability
    Delivers a high level of customer service

    In return you will be welcomed and supported by our Ardonagh family, with opportunities to learn and grow your career.

    Holiday entitlement of 26 days plus bank holidays
    ~ Opportunity to progress your career across the entire Ardonagh family
    ~ Pensions scheme for when you feel it's time to retire
    ~24-hour support for physical and mental wellbeing
    ~1 days paid volunteering day to give back to our communities
    ~ We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please


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