- Supporting the integrated working of health and social care with shared team of system partners convening MDT panels
- Becoming a local expert (one amongst many in the community) understanding the strengths and challenges of the Neighbourhood
- Holding a caseload of people who they directly support to navigate the health and care system and access local groups and services
- Proactively coordinatingservices across boundaries to ensure people are kept in the community throughreducing the need for formal health and social care provision
- Facilitate and coordinate anintegrated health and social care approach within Neighbourhood Teams, includingproviding administrative support for/ chairing MDT meetings for services
- Take ownership of the NeighbourhoodTeams Anticipatory Care cohort, ensuring that:
- A personalised care plan isin place for each individual
- Responsibility to maintainand keep up to date records of individuals identified as being part of thecohort care treatment and advice
- The Neighborhood Team hasaccess to the appropriate services and expertise to support their AnticipatoryCare cohorts. Escalating any issues to the appropriate channels.
- Make contact and buildrelationships with a wide range of local community and voluntary sectororganisations in order to effectively signpost people to these organisations asthe need arises
- Identify gaps in communityprovision and escalate identified gaps to the appropriate channels
- To champion and coordinate apersonalised case management approach by accessing multiple services to ensure appropriatecare packages are in place
- Dealing with highly complexpersonalised care packages. Assessment of care needs with clinicians todetermine the appropriate health and social care support
- Gather information andintelligence at the earliest opportunity and present this to clinicians to givethem confidence and aid their decisions are helping prevent any unnecessaryadmissions to hospital
- Promote access to relevantservices and cascade information that aids the support of person discharge as well as following thisup in the community by either a phone call or face to face visit
- Link people directly intorelevant health, social and VCSE services as well as signposting and linkingpeople into services to support them in the community
- Provide people with choiceand ensure people and their carers have access to the most appropriate servicesat the right time in the right place
- Monitor people and workwith services to reduce the risk of deterioration and help prevent unnecessaryhospital admissions
- Support the role of the keyworker in the community and implement a monitored support plan
- To make recommendations regarding referrals, using triage protocols toensure that people are seen by the most appropriate team / service at the righttime to meet their needs. Whilst recognising the need to involve, or seekadvice from, more experienced colleagues as necessary when the decision is of aclinical nature
- Responsible for the coordination and to liaise with all relevantstatutory and VCSE sector services including the local authority responsiblefor a persons care to arrange the necessary support
- Responsible for tracking people through the health and social caresystem to ensure a smooth hand over to a named care manager / service
- Contribute to the integration of health and social care by maintainingup to date recording systems for all agencies within the neighbourhood team
- Responsible for providing information to any member of the neighbourhoodteam in order to ease processes and communication in agreement with dataprotection protocol
- Responsible for providing information to support overall Integrated careprogramme evaluation
- To record and maintain people interventions on relevant systems (EMIS, EPR and Liquid Logic amongst others) and contribute to report generationand analysis from the data
- To be customer focused when representing the service and ensuring thatthe reception people are given is supportive, welcoming and helpful
- To work within the relevant legal frameworks and have an understandingof the Data Protection Act and how this relates to the management of confidentialinformation in accordance with health and social care policy.
- To independently plan and organise own work using own initiative, whilstbeing able to work as a valuable member of a team
- Able to manage own diary and workload autonomously
- Assist in the orientation and local inductions of new starters
- To undertake general administrative duties to support the role
- To participate in individual appraisal and supervision, contributing tothe identification of training opportunities
- To work effectively as part of a team and to provide cover when requiredand to be flexible regarding working hours to meet the needs of the service
- To undertake supervisory responsibilities including supervision andProfessional Development Reviews
- To use effective communication skills when liaising with professionalsand members of the public over the telephone or in person
- To liaise with a range of professionals within community and hospitalsettings, including VCSE organisations.
- Visit service users either in a hospital in-patient setting, in thepersons home environment or GP practice to gather initial information and tofollow up to assess progress on intervention
- To work autonomously as well as part of ateam, this will require lone working in both hospital and community settlingsincluding service users home environments. Toreceive and deliver complex, sensitiveor contentious information, where persuasive skills are required in discussingmedical intervention plans. Person Specification
- To make independent decisions based using a range of facts and situations that require analysis
- Well established verbal and written communication skills with team/clients/relatives
- Ability to deal with highly distressing/sensitive information Advanced Care Planning for end of life patients
- Ability to deal with health and social care conflict in community environment, using tact and persuasive skills
- Demonstrate a caring manner with an understanding of how to deal with challenging behaviours
- Driving Licence with access to car
- Highly organised, able to work to strict deadlines and ensure quality standards are met
- Ability to engage and motivate others and self
- Flexibility and able to adapt to change
- Proven ability of working on own initiative
- Able to work as part of a team
- Able to prioritise workload
- Ability to establish effective working relationships
- Planning and organising a range of complex activities
- Ability to deal with irate and worried people accessing the service
- Time management skills or experience of working with a busy/demanding environment
- Supervisory or office management skills
- NVQ Level 3 qualification in a health or social care setting or equivalent level/experience
- 4 GCSEs, grade C or above
- NVQ Level 4 qualification in a health or social care setting or equivalent level/experience
- Experience of scheduling/co-ordination activities and/or resources such as care planning
- Experience of working with confidential material working on SystmOne
- Experience of working within a Multi-disciplinary team (MDT) setting
- Experience of building effective working relationships
- Experience of working within a Community /Neighbourhood setting and or interest specialist groups Cardiac/Diabetes
- Well-developed experience working in patient or customer care setting
- Experience of working with computer software programmes such as Microsoft Office, e-mail and internet
- Experience of working with patients requiring health or social care
- Experience with NHS software systems
- Experience of working within General Practice or hospital environment
- Experience of local needs assessment within communities
- Experience of monitoring and evaluating care plans
- Experience of writing reports and case studies
- An understanding of health and social care issues for vulnerable adults and how these relate to health inequalities
- An understanding of the principles of Multidisciplinary Team (MDT) working
- Sensitive to confidential environment
- Understanding and knowledge of work policies and procedures (Data Protection Act)
- Awareness of own limitations.
- Understanding of NHS Confidentiality issues
- Awareness of Health & Safety issues
- Awareness of Moving & Handling issues.
- Understanding and knowledge of work policies and procedures (Caldicott)
- Knowledge of medical terminology
- A sound knowledge of principles and practice of health and wellbeing and preventive approaches
- Knowledge of Primary Care Networks and non-clinical roles
- Knowledge of local voluntary and community, and statutory services relating to vulnerable adults
- Knowledge of Trust/Patient Access Policy/Medical Records Policies
-
Adult Social Care Customer Services Advisor
4 days ago
Wakefield Cares Careers Hub Castleford, United KingdomDo you have excellent customer service skills with an interest in working in Adults Social Care? · - Do you want to work in a welcoming, rewarding, yet busy environment? · - Are you self-motivated, enthusiastic and have excellent organisational skills? · If so, we would love to h ...
-
Health and Social Care Trainer
1 week ago
Care Match UK Leeds, United KingdomCare Match Uk is working with Care Home providers all over the UK offering bespoke training, consultancy, and recruitment services. · We are looking for a talented and diverse consultant to join our team that is able to offer health and social care training but also consultancy a ...
-
Health and Social Care Assessor
1 week ago
KM Recruitment Leeds, United Kingdom**KM Recruitment is a specialist UK wide recruiter for the Skills & Employability sectors.** · We have a new opportunity for a Health and Social Care Assessor and are able to consider both qualified and unqualified Assessors · **Job Title**: Health and Social Care Assessor (Train ...
-
Health and Social Care Coach
1 week ago
Lifetime Training Leeds, United KingdomWhether you're already a Trainer, Assessor or Coach, or thinking about becoming one, it's time you made the change to Lifetime. · **What will you be doing?** · As a care professional, you know how health and social care underpins the nation. You also know the challenges the secto ...
-
Social Care Advisors
4 days ago
Calderdale Council Halifax, United KingdomApplication closing date · 24/09/2023 · - Location · Halifax · - Salary · Scale 4: £22, 369 - £24, 054 per annum · - Package · Permanent - 37 Hours a week. The Shay Stadium | Halifax · - Job category/type · Council · - Job description**Post Ref**: CC760 · **We are currently recru ...
-
Health & Social Care Lecturer
6 days ago
Eden Brown Education West Yorkshire, United KingdomRole: Health & Social Care Lecturer · Type: Temporary - Part Time · Location: West Yorkshire · Rate: £21 - £24 per hour · Eden Brown are currently looking to recruit a Health & Social Care Lecturer on behalf of a leading Further Education College in West Yorkshire. · This is a te ...
-
Social Care Practitioner
1 week ago
Derbyshire County Council Glossop, United KingdomWe have an excellent opportunity for a Social Care Practitioner to join our busy, but supportive generic adults, team covering the High Peak North area of Derbyshire. · We are based in Glossop in the High Peak and our Team consists of Social Workers, OT's, Social Care Practitione ...
-
Health & Social Care Lecturer
1 week ago
Eden Brown Education West Yorkshire, United KingdomRole: Health & Social Care Lecturer · Type: Temporary - Full Time or Part Time · Location: West Yorkshire · Rate: £ £23.50 per hour · Eden Brown are currently looking to recruit a Health & Social Care Lecturer on behalf of a leading Further Education College in West Yorkshire. · ...
-
Health & Social Care Lecturer
6 days ago
Eden Brown Education West Yorkshire, United KingdomRole: Health & Social Care Lecturer · Type: Temporary - Part Time · Location: West Yorkshire · Rate: £ £26.50 · Eden Brown are currently looking to recruit a Health & Social Care Lecturer on behalf of a leading Further Education College in West Yorkshire. · This is a temporary ro ...
-
Social Care Practitioner
1 week ago
Derbyshire County Council Glossop, United KingdomWould you like a job that helps make a big difference to the lives of people in Derbyshire? Are you looking to take that next step in your career in Adult Social Care? · In Derbyshire we're committed to enabling people to live as independent lives as possible by using Direct Paym ...
-
Social Care Worker
4 hours ago
City of York Council York, United KingdomAre you looking for an exciting and innovative challenge? Could you bring your experience and passion for improving outcomes for people with social care needs to the City of York. If so, we want to hear from you · Our principles/what do we do? · York Adult Social Care supports ad ...
-
Social Care Advisors
4 days ago
Calderdale Council Halifax, United Kingdom1. Gateway to Care provides advice and information to people regarding Social Care and the intermediate tier of health. This ensures the well-being of individuals and their families by taking proactive approach to preventative services and staying well. 2. · Through using enhance ...
-
SCr2r Leeds, United KingdomWe are looking to appoint experienced senior healthcare and social care recruitment consultant. We are working with a client based in Leeds who is recruiting for their teams. They specialise in nursing, social care, care homes, healthcare and also work with local authorities. · W ...
-
Freelance Health and Social Care Tutor
6 days ago
SBA Nationwide LTD West Yorkshire, United KingdomSBA Nationwide LTD are seeking a new freelance tutor to join our expanding team. We are looking for an individual with a passion for sharing knowledge and the patience and skills required to work with students of all background. · In this role, you will conduct courses at differe ...
-
Health & Social Care Lecturer
1 day ago
DN Colleges Group Scunthorpe, United KingdomThe Health and Social Care team are seeking to appoint a Health and Social Care Lecturer. · Applicants should possess a relevant teaching qualification at level 4 or above or be prepared to work towards this within an agreed timeframe. Industry experience within the adult care se ...
-
Health & Social Care Assessor
1 day ago
Care 2 Succeed Rotherham, United Kingdom Full timeCare Sector Assessors · We have an exciting opportunity to join our expanding team in ROTHERHAM (S63) and be an integral part of our company's growth. · About Us: · Care2Succeed are a fully accredited national training provider Specialising in the training and education of those ...
-
Children in Care Social Workers
1 day ago
Charles Hunter South Yorkshire, United KingdomA **Local Authority** is looking for **Childen in Care Social Workers**. These are all **PERMANENT **positions that are mostly **full-time** with some potential for **part-time**. This **Local Authority **is based in **South Yorkshire **but operates hybrid working (3 days in the ...
-
Health and Social Care Teacher
6 days ago
Rotherwood Recruitment Bradford, United KingdomRotherwood Teachers are currently recruiting a Health and Social Care Teacher to join a forward thinking high school in Bradford. This is a full-time, ongoing position starting as soon as possible. · As a full-time Health and Social Teacher, the applicant will be expected to take ...
-
Health and Social Care Teacher
1 week ago
Tradewind Recruitment Sheffield, United KingdomHealth and Social Care teacher required in January. · Are you an experienced health and social care teacher looking for your next role in education? · Tradewind is working with a fantastic school in Sheffield that is looking for a Health and Social care teacher to work full-time ...
-
Residential Social Care Worker
4 hours ago
William Henry Smith School and Sixth Form Calderdale, United Kingdom**SALARY**:NJC pt. 10 (£25,454) for a trainee/ NJC pt £25,545/£25,979 - £29,777) · **CONTRACT TYPE**:Full time · **START DATE**:As soon as possible · **CLOSING DATE**:Monday 15th April 2024 · **INTERVIEW DATE**:Wednesday 24th April 2024 · We are looking to appoint highly motivate ...
Integrated Neighbourhood Team Coordinator in Health and Social Care - Castleford, United Kingdom - The Mid Yorkshire Teaching NHS Trust
Description
Job summary
The IntegratedNeighbourhood Team Coordinator plays a vital role in facilitating all Communitybased activities within health and social care. They are non-clinical staffmembers, who work closely alongside existing services including health, socialcare and Voluntary, Community and Social Enterprise (VCSE) organisations.
TheCoordinators are the glue that holds together the collaborative working of theother services, acting as point of liaison between the partners that make upthe Neighbourhood Teams. The role of the Coordinators exists to ensure that thebenefits of integrated working are maximised, while also making it as easy aspossible for a member of the public to navigate.
There are seven whole time equivalents roles ( hours) to cover the whole of our Wakefield District. Six of the roles will be based across the district in Community Hubs and one role will be in the Acute Trust.
Main duties of the job
The day-to-day role of the Integrated Neighbourhood Team Coordinator can be split into three areas:
About us
We provide care and support to over a million people inWakefield and Kirklees in their homes, community settings and across ourthree hospital sites at Pontefract, Dewsbury and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront ofinnovation and research, and we invest in teaching and the development of ourworkforce.
We live by our values of caring, improving, being respectfuland maintaining high standards. We listen and learn because we aim to make MidYorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasmirrespective of age, disability, neurodivergence, sex, gender identity andgender expression, race or ethnicity, religion or belief, sexual orientation,or other personal circumstances including providing unpaid carers support tosomeone with a health and care need. As ethnic minority groups, members of theLGBTQ+ community, and people with a disability/neurodivergence are currentlyunder-represented across the organisation, we encourage applications frommembers of these groups. We have policies and procedures to ensure allapplicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuableguidance and feedback from those with lived experience.
We have a clear vision and you could be part of this Ifyou share our values and you want to make a difference to the lives of ourpatients and their families and carers, we would love to hear from you.
Job descriptionJob responsibilities
Skills and Abilities
Essential
Desirable
Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge and Awareness
Essential
Desirable
