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    Performance Team Manager - London, United Kingdom - c2c (Trenitalia c2c Ltd)

    c2c (Trenitalia c2c Ltd)
    c2c (Trenitalia c2c Ltd) London, United Kingdom

    3 weeks ago

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    Description
    Job Description An opportunity has arisen for a Lead Performance Manager to join the Planning & Performance team here at c2c

    Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex.

    Reporting to the Head of Planning & Performance, you will lead the day-to-day management of the performance team and support the delivery of performance improvement across our route.

    Manage day-to-day performance activity across c2c
    Undertake performance modelling to ensure targets are aligned with Network Rail and the Department for Transport as required by our National Rail Contract
    Develop the Joint Performance Strategy and work across the business to embed a performance culture across c2c
    Complete annual RM3-P assessments across our business, using the results to drive improvement activity
    Work with internal and external stakeholders to produce and deliver performance improvement initiatives
    Embed a joint working culture within c2c and Network Rail to deliver the best possible results across the Essex Thameside route
    Lead two direct reports, ensuring that training and coaching is delivered in order to meet business objectives

    Excellent communication skills, both orally and in writing
    Expert user in rail performance software (TRUST, BUGLE etc.)
    Previous line-management experience, including leading and coaching of new entrants to the rail industry

    Competitive salary circa £54,600.Final salary pension scheme
    ~25 days annual leave plus all bank /public holidays recognised in England
    ~ Free travel on c2c and discounted travel on other National Rail services
    ~ Access to an online benefits portal, a one-stop shop for a variety of rewards and benefits


    Building an inclusive workplace with a diverse workforce where everyone can feel they belong and be able to do everything to the best of their ability regardless of gender, ethnicity or any other characteristic is a key commitment for us.

    We are proud of the progress we're making at c2c and we continue for it to be a significant focus in our business.

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