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Norwich

    Senior Regulatory Policy Consultant - Norwich, Norfolk, United Kingdom - Service Service Employment Agency Limited

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    Description

    Their Norwich team are looking for a Financial Services experienced candidate with significant time spent working specifically in the employee benefits; the successful candidate will benefit from a market leading salary, benefits package and importantly the opportunity to progress in their career with support both personally and financially.

    You will be responsible for providing administration and general support to an Employee Benefits Consultant/s in the day to day running of client accounts across a range of pensions and group risk.

    Covering the full breadth of employee benefits services, mainly covering group personal pensions, with knowledge of automatic enrolment and salary exchange plus Group Risk products.

    My client requires the successful applicant to have previous financial services experience, and specifically strong group pensions knowledge. Learn about healthcare, auto enrolment pensions and group risk products from day-to-day learning and additional reading
    Manage the volume and prioritisation of work, and deliver a higher standard of service than competitors to retain clients and exceed the expectations of new clients, which includes:


    • Understanding of, and adherence to, regulatory requirements and internal policies
    • Delivery of high levels of customer service
    • IT literacy, especially company specific software and Microsoft products

    You will co-ordinate and undertake all administration in relation to the schemes including updating member data, renewals, claims data, communication materials, governance meetings and other associated queries.

    Administering a portfolio of clients in respect of their Group Risk contracts including Group Life, Group Income Protection and Group Critical Illness Schemes.

    As a senior Group Pensions & Group Risk Administrator you will be responsible for providing pro-active administration support to the Consultant in order to retain and expand existing client accounts and to help develop new business.

    Learning the back-office system Intelliflo and other systems and insurer sites


    • Completing all work to a high standard, which in turn enables delivery of a higher standard of service than competitors to retain clients and exceeding the expectation of new clients

    My client is passionate about supporting its staff to learn and develop to enable them to achieve career aspirations.

    They have an Academy which supports individuals with both technical and non-technical training along with a wealth of learning within your role day to day.

    Through their Academy a study plan is developed to help you stay on track and achieve goals.

    Working week - 35 hours, Monday - Friday 9 am – 5pm (this role is hybrid and you may work two days from home).


    TRAINING
    Paid study leave
    29 days holiday + office closed between Christmas and New Year + Birthday off
    5% of salary pension contribution
    Flexible working
    Social events
    Free parking
    Cycle to work
    Length of service recognition
    Discounted legal services
    Life cover and income protection
    Healthcare cash plan
    Private health care scheme
    #


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