Jobs
>
Dudley

    Clerical Assistant - Dudley, United Kingdom - The Dudley Group NHS Foundation Trust

    Default job background
    Full time
    Description

    An opportunity has arisen for an exciting position within the Patient Management Centre. Applications are invited for an enthusiastic person to apply for the role of Patient Centre Clerk. This is an excellent opportunity for a dynamic and aspiring individual wishing to develop and progress their career.

    The post holder will be the first point of call for patients querying their appointments and will be required to provide an efficient telephone service to the general public and all staff. This job role will also include other administrative tasks relevant to the department.

    Main duties of the job

    As part of a team, to be responsible for making appointments for patients and re-arranging appointments as appropriate, or to take patient details for further appointments to be made.

    Ability to use local hospital systems, NHS spine and the NHS e-Referral Service (e-RS) to fulfil the duties of this role.

    To deal with any communications and problems this may arise from various sources to include dealing with difficult patients. To be aware of the Trust's policy on handling complaints and to comply accordingly.

    Maintain an accurate audit trail for all referrals and appointment amendments.

    To maintain good communication and relationships with patients, clinicians, GP surgeries and directorates.

    Computer/IT literate, good telephone manner, able to work on own initiative, good verbal & written communication, ability to organise/ prioritise work, attention to detail and previous experience of working in an office environment

    Working for our organisation

    At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

    We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as BAME, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

    We are committed to home life balance through flexible working and making reasonable adjustments where possible.

    Detailed job description and main responsibilities

    Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

    Person specification

    Essential

    Essential criteria

  • GCSE Maths - C or above
  • Essential

    Essential criteria

  • GCSE English - C or above
  • Desirable

    Desirable criteria

  • NVQ Level 2 Administration
  • Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. Please note that from January 2021, to work in the UK all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship unless you have permission to work via another route. Non UK / RoI candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here .

    It is vital that you provide full and accurate details of your current immigration status on the application form. Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants.

    Not everyone needs a 'Skilled Worker' visa.


  • The Dudley Group NHS Foundation Trust

    Clerical Assistant

    1 week ago


    The Dudley Group NHS Foundation Trust Dudley, United Kingdom

    If you are looking for a new exciting challenge, we are looking for a highly motivated and enthusiastic Clerical Assistant to provide administrative duties within the Ophthalmology Department. You should have a meticulous approach to work and excellent communication skills to sup ...

  • Dudley Group NHS Foundation Trust

    Clerical Assistant

    3 days ago


    Dudley Group NHS Foundation Trust Dudley, United Kingdom

    If you are looking for a new exciting challenge, we are looking for a highly motivated and enthusiastic Clerical Assistant to provide administrative duties within the Ophthalmology Department. You should have a meticulous approach to work and excellent communication skills to sup ...

  • Wilson Stuart School

    Clerical Assistant

    1 week ago


    Wilson Stuart School Birmingham, United Kingdom

    A Special Academy · Chief Executive Officer **Mr Jon Harris** · Education Impact Academy Trust is a MAT incorporating Wilson Stuart School, Queensbury School and Mayfield · School. Wilson Stuart School is an Ofsted designated outstanding all age years) Special School which provid ...

  • Birmingham Women's and Children's NHS Foundation Trust

    Clerical Assistant

    1 day ago


    Birmingham Women's and Children's NHS Foundation Trust Birmingham, United Kingdom

    We are looking for an enthusiastic and organised person to join our team of Clerical Assistants within the Medical Secretaries Department. · Duties include high volume filing, use of a computerised system to track hospital records and scan items to Electronic Patient Records, del ...

  • Bank of India

    Clerical Assistant

    3 days ago


    Bank of India Birmingham, United Kingdom

    This role is based in the United Kingdom Birmingham and Glasgow and as such all normal working days must be carried out in the United Kingdom. · Clerk - Bank of India, Birmingham & Glasgow · - You'll be integral in Branch Operations and supporting our valued branch customers, hel ...

  • Thefutureworks

    Clerical Assistants

    15 hours ago


    Thefutureworks Coventry, United Kingdom

    We currently recruiting for numerous Clerical Assistants to join Coventry University Group on a 2-month full-time temporary contract with the opportunity of going permanent. The main purpose of the role is to provide clerical and administrative supportto the CU Group Registry Tea ...

  • The Fountains High School

    Clerical Assistant

    1 day ago


    The Fountains High School Staffordshire, United Kingdom

    **Job Title**:Clerical Assistant · **Location**:Fountains High School, Bitham Lane, Stretton, DE13 0HB · **Grade/Scale**: Grade 3 Point 3 Actual Salary £18,901 - £19,330 · **Start date**:ASAP · **Contract**:37 hours per week, 41 weeks (TTO+2) per year · The Fountains High School ...


  • The Royal Orthopaedic Hospital NHS Foundation Trust Birmingham, United Kingdom

    Our very busy Oncology department is offering the opportunity for an experienced Band 2 clerical support assistant to provide support to our highly cohesive team for 37.5 hours per week, worked over 5 days. · Please note previous applicants need not apply. ...

  • The Fountains Primary School

    Clerical Assistant

    1 week ago


    The Fountains Primary School Staffordshire, United Kingdom

    **Job Title**:Clerical Assistant · **Location**:Fountains Primary School, Bitham Lane, DE13 0HB · **Grade/Scale**: Grade 3 Point 3 Actual Salary £17,992 · **Start date**:ASAP · **Contract**:37 hours per week, 39 weeks per year · Esteem Multi-Academy Trust currently comprises of e ...


  • Birmingham City Council Birmingham, United Kingdom

    Salary range · £20,812 to £22,777 pro rata · Closing Date · 8 September 2023, midday · Occupation · Education Non-Teaching · Full / Part time · Part time · Job Hours · 20 per week, term time only · Contract Type · Permanent · Enhanced DBS Check Required · Yes · Job Information · ...

  • Esteem Multi-Academy Trust

    Clerical Assistant

    1 week ago


    Esteem Multi-Academy Trust Staffordshire, United Kingdom

    **Summary**: · Description · - Clerical Assistant · Job Reference · Location · - The Fountains Primary School · Closing Date · - 26/03/2023 · **Details**: · Description · - Clerical Assistant · Hours · - 37 · Weeks Per Year · - 45.08 · Location · - The Fountains Primary School · ...

  • Two Rivers High School

    Clerical Assistant

    3 days ago


    Two Rivers High School Staffordshire, United Kingdom

    Two Rivers High School are looking to appoint a Clerical Assistant/Receptionist to provide a welcoming and professional administration and reception service within school. Acting as first point of contact, you will answer telephone and face-to-face enquiries, sign visitors into s ...


  • Lynx Employment Services Ltd Birmingham, United Kingdom

    **URGENTLY REQUIRED** · We are recruiting on behalf of our client who is looking to recruit an _**Admin/Clerical Assistant **_to work within their department in the Birmingham area. This is a full-time temporary post for 3 months. The working hours are between 8 am to 6 pm depend ...

  • Coventry University

    Clerical Assistant

    1 day ago


    Coventry University Coventry, United Kingdom

    The Coventry University Group offers a wide range of courses and a style of education which is flexible and designed to fit around our students' busy lives. Our commitment to providing the best for our students doesn't stop with them, it starts with our people. · With sites in Co ...


  • The Royal Orthopaedic Hospital NHS Foundation Trust Birmingham, United Kingdom

    Our very busy Oncology department is offering the opportunity for an experienced Band 2 clerical support assistant to provide support to our highly cohesive team for 37.5 hours per week, worked over 5 days. · Please note previous applicants need not apply. · Previous experience w ...

  • George Eliot Hospital NHS Trust

    Clerical Assistant

    1 week ago


    George Eliot Hospital NHS Trust Nuneaton, United Kingdom

    Part Time · - 15 hours per week · Permanent · £22,816 - £24,336 per annum pro rata · Closing Date-29th November 2023 · Interview Date -8th December 2023 · To assist in the provision of the Estates & Hotel Services administration service to the Trust, visitors and external bodies, ...


  • Lindsworth School Birmingham, United Kingdom

    Job Information · Lindsworth School · Monyhull Hall Road · Birmingham · B30 3QA · Telephone Number: · Job Start Date: June 2023 · The Governing Body of Lindsworth School is seeking to appoint a School Clerical Assistant. · Duties will include: · - working in a very busy school o ...

  • Wirral University Teaching Hospital NHS Foundation Trust

    Clerical Assistant

    1 week ago


    Wirral University Teaching Hospital NHS Foundation Trust Upton, United Kingdom

    We are seeking an enthusiastic and highly motivated individual to join our busy team. · They should be able to use their own initiative but also work as part of a team. · The post holder will be working in a busy Endoscopy booking office and will be required to fulfil a range of ...

  • Leek High School

    Clerical Assistant

    1 week ago


    Leek High School Staffordshire, United Kingdom

    Leek High School · Staffordshire · - £15,748per year · - New · - Quick apply · - Salary: · - £15,748per year · - Job type: · - Part Time, Permanent · - Start date: · - As soon as possible · - 17 December 2023 · **Job overview**: · The Talentum Learning Trust, consisting of nine s ...

  • Wirral University Teaching Hospital NHS Foundation Trust

    Clerical Assistant

    1 week ago


    Wirral University Teaching Hospital NHS Foundation Trust Upton, United Kingdom

    We are seeking an enthusiastic and highly motivated individual to join our busy team. · They should be able to use their own initiative but also work as part of a team. · The post holder will be working in a busy Endoscopy booking office and will be required to fulfil a range of ...