- Coordinate day to day education across both the commercial and internal course provision
- Coordinate the allocation of teaching faculty for courses
- Ensure pre-course information is provided to our candidates in advance of courses and in line with course regulations
- Welcome candidates on the morning of their course and ensure on the day administration requirements are met for each individual course
- Ensure post-course feedback forms and documentation are completed and submitted to the relevant awarding bodies
- Share feedback learning to our faculty and monitor for trends for improvement and development
- Oversee room bookings within our education centre, including liaising with our Operations teams to ensure their rooms are allocated for interviews, selection assessments and inductions
- Support preparation of classrooms and learning spaces ahead of courses, ensuring all equipment and consumables are available
- Support the development of new centre accreditations, and ensure we retain our high standards across our awarding body regulations as per their policies and procedures.
- Work closely with our Ambulance Operations and Event Operations team to coordinate and develop relevant education opportunities to continue to develop our clinical workforce
- Ensure the upkeep of centre accreditations and compliance with relevant awarding body requirements
- Assist with HQ reception duties
- Excellent IT ability, utilising Word, Powerpoint, Excel etc
- Good level of literacy
- Experience of administrative roles, able to demonstrate excellent organisational skills
- Confident in liaising with a range of people from prospective candidates to senior clinical faculty
- Experience of involvement with education delivery
- Experience of involvement with clinical education delivery
- An understanding of different awarding bodies and their processes and systems to ensure high quality education delivery
- Experience of reception and administrative duties
- Excellent team working and interpersonal skills
- Great communication skills with team members and clients
- Willingness to learn and develop
- Flexibility with tasks and roles to be undertaken
- A passion for delivering excellence and to develop the company in a positive manner
- Able to prioritise workload and use own initiative
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Education and Training Administrator - Southampton, United Kingdom - Enhanced Care Services Ltd
Description
Job summary
Working alongside our Operations Managers and wider team, there is ample opportunity for personal development. This role represents a real opportunity for someone with an interest in clinical education and who has a keen eye for organisation and a friendly manner.
As part of the role you can expect to be working alongside a full range of clinicians from critical care doctors to first responders and will have regular interaction with our Operations and Clinical Directorates.
Main duties of the job
The Education and Training Administrator will be responsible for the following:
About us
Enhanced Care Services, a highly regarded event medical and ambulance operations provider, has always maintained a strong element of education delivery as part of its core business ethos. As believers in developing our team, and those who see patients as part of their work, ECS has now developed a Postgraduate Education Centre to complement its operational activity. With a range of centre accreditations including Qualsafe, Resuscitation Council (UK), Advanced Life Support Group, NAEMT and The Airway Site Difficult Airway Course EMS, along with a range of internal education courses, education is a rapidly expanding area of the business.
Job descriptionJob responsibilities
An exciting opportunity has arisen to join ECS as their Education and Training Administrator. This role focuses on supporting all education delivery and working with our extensive education faculty to ensure timely organisation of our courses and the post course requirements are met. Applicants must have a flexible approach to working hours as course times are not standardised.
Person SpecificationQualifications
Essential
Experience
Essential
Desirable
Aptitudes and Attributes
Essential