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    Digital Experience Specialist - London, United Kingdom - Centre People

    Centre People
    Centre People London, United Kingdom

    1 week ago

    Default job background
    Description
    A Japanese IT company is currently recruiting a Digital Learning Specialist to work in their office in London.

    In this role you will be responsible for providing digital training to customers, data analysis, user support, and Generative AI tool/LLM creation support.

    The ideal candidate should have basic knowledge and understanding of software development languages, including SQL.


    TYPE:
    Contract, full-time (Maternity Cover)


    CONTRACT PERIOD:

    WORKING HOURS:
    9:00-17:30 from Monday to Friday
    Central London (Currently 3 days in the office, 2 days' work from home – It may change depending on the company's decision.)


    Digital Learning Specialist Main Responsibilities:
    Digital Training

    • Provide customers' management and end users with IT/digital transformation related lectures onsite and remotely mainly for enhancing customers' digital literacy covering Data analysis and Generative AI tools
    • Design and create concise training materials in documents and videos for end users
    • Lead planning, scheduling, and holding customers' digital transformation training related activities
    • Data Analysis User Support
    • Comprehend business objectives to make recommendations to create Power BI reports
    • Consult Power BI reports creation
    • Assist and optimise Datamart creation for required Power BI report
    -closely work with relevant stakeholders and implement the project

    • By reviewing the implementation, make suggestions for future projects and improve the processes
    Come up with plans to create effective and specific LLM (Large Language Model) on a Microsoft platform; closely work with relevant stakeholders and implement the project

    • By reviewing the implementation, make suggestions for future projects and improve the models
    Manage customers' requirements and wishes for both technical and non-technical matters in Japanese and English

    • Report customer complaints or any problems to Supervisor / Line Manager immediately

    Digital Learning Specialist Ideal Candidate:
    Business level of fluency in English


    • Basic knowledge and understanding of software development languages, including SQL
    • Basic knowledge of BI tool skills

    Other skills:
    project management, documentation
    Power Automate, Power BI and Power App


    • Some understanding of Japanese culture and Japanese language would be advantageous
    • All applicants for Digital Learning Specialist must have the right to work in the UK as the Company is not able to offer visa support. #
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