- At least 5 years proven experience in senior customer support role for a B2B SaaS product, ideally in the energy sector or in similarly complex software/industry
- Demonstrated ability to work collaboratively with contractors/suppliers
- Demonstrate deep understanding of customer needs and how to meet these
- Ability to work without structure, but to develop and establish structure and processes when the need arises
-
Management Support
1 week ago
NongHyup Bank London, United KingdomOur client **NongHyup Bank London Branch** is recruiting a **Management Support **to join their business in the UK. · ** ** · **1. Main Duties** · Providing administrative assistance and managing day-to-day operations of the office · "Business / Other business details" · - HR Sup ...
-
App Support Manager
22 hours ago
Eames Consulting London, United KingdomApplication Support Manager / Guidewire / IRIS / SEND / £550pd / 6 months · Application Support Manager / Guidewire / IRIS / SEND / £550pd / 6 months · - Guidewire · - IRIS · - SEND · - Sharepoint · Application Support Manager / Guidewire / IRIS / SEND / £550pd / 6 months · Appli ...
-
Business Support Manager
4 days ago
Antella Recruitment London, United KingdomBusiness Support Manager - Corporate Travel · Base Salary £40,000 + Bonus and Benefits · Fully remote within the UK · My client is the UK leading independently owned business travel consortium. · They have over 50 privately owned TMC partners within the UK working across many ind ...
-
Business Support Manager
22 hours ago
Signature Recruitment London, United KingdomHave you gained experience working within a London University? Would you like to put your excellent financial administration skills to use? Signature Recruitment has an exciting opportunity to work as a Business Support Manager, for a prestigious LondonUniversity. This role is on ...
-
App Support Manager
1 week ago
eFinancialCareers London, United Kingdom**App Support Manager - Exchange / CCP - London - Hybrid - 95K + bonuses & benefits** · This is a permanent position with a hybrid working model based out of Central London (2/3 days a week in the office). · **Job title**: Application Support Manager · **Location**: Central Londo ...
-
Successfactors Support Manager
4 days ago
GerrardWhite London, United KingdomOperating with clients across the UK & USA Gerrard White Consulting are recruitment specialists that take pride in the transformational talent that they deliver. We operate multiple distinct practices which include Technology & Change, Legal, Insurance,Accountancy & Finance and E ...
-
Pastoral Support Manager
1 week ago
Tradewind Recruitment London, United KingdomWe are working with an Ofsted-rated 'Good' boys college with a mixed sixth form in the the London borough of Lambeth. The role available is a **Pastoral Support Manager** which commences in January 2023 to the end of the academic year with scope to extend or even become permanent ...
-
Pastoral Support Manager
5 days ago
Tradewind Recruitment London, United KingdomWe are working with an Ofsted-rated 'Good' boys college with a mixed sixth form in the the London borough of Lambeth. The role available is a **Pastoral Support Manager** which starts as soon as possible to the end of the academic year which has the potential to become permanent ...
-
Production Support Manager
1 week ago
eFinancialCareers London, United Kingdom**The Team**: · Our Digital Investor Relations team believes that happy people collaborating is key to our success. Therefore, our program is built on a foundation of mutual respect, empowerment, and adaptability. We take pride in each team member's accountability and responsibil ...
-
IT Support/system Manager
1 week ago
Nigel Frank International London, United Kingdom**IT Support/System Manager - London - c£55k** · Nigel Frank has been exclusively retained to seek a highly skilled IT Support Manager to strengthen my clients technology capabilities in the EMEA region as they embark on their wider digital transformation. · This is a hybrid work ...
-
Business Support Manager
1 week ago
TPP Recruitment London, United KingdomAre you a customer focused manager? Are you passionate about improving services? Do you enjoy taking a team /department on a journey of change? Are you a strong communicator who can build good relationships with colleagues? · This is a excellent opportunity. This role will contin ...
-
Customer Support Manager
1 hour ago
NFP People Limited London, United KingdomCustomer Support Manager · We are looking for a friendly and organised manager with a commitment to outstanding customer service to lead a small team. · **Position**: Customer Support Manager · **Location**: Remote/flexible · **Salary**: Up to £37,000 Per Annum · **Hours**: Full- ...
-
Customer Support Manager
1 week ago
NFP People Limited London, United KingdomCustomer Support Manager · We are looking for a friendly and organised manager with a commitment to outstanding customer service to lead a small team. · Position: Customer Support Manager · Location: Remote/flexible · **Salary**: Up to £37,000 Per Annum · Hours: Full-time · Durat ...
-
Partnerships Support Manager
4 days ago
Hunter Merrifield London, United Kingdom**Partnerships Support Manager** · **Battersea** · **Charity** · **£36,000-£40,000 per annum + hybrid working** · This role will be working with one of the UK's largest children's charities and the purpose of the role is to: · Work with local authority partners in England deliver ...
-
Supporter Services Manager
5 days ago
NL Recruitment London, United KingdomCustomer Services and Administration Manager, joining a Health Charity, based in North London. Office-based, with some flexibility to work remotely. · As the Customer Services and Administration Manager, (Supporter Services Manager), you will manage and ensure the CS and Administ ...
-
Pastoral Support Manager
1 week ago
Veritas Education Recruitment Ltd London, United Kingdom**Pastoral Support Manager · Wandsworth · ASAP START** · **£ per day · **Full time, 40 weeks per year, 36 hours per week. · Veritas are working with an all boys secondary school in Wandsworth. They're currently recruiting for a Pastoral Support Manager. · **RESPONSIBILITIES** · - ...
-
Management Support Officer
22 hours ago
UBS London, United KingdomUnited Kingdom · - Business management, administration and support · - Group Functions · **Job Reference #** · BR · **City** · - London · **Job Type** · - Full Time · **Your role** · - Do you have a talent for organizing and managing the day to day administration for a senior lea ...
-
Client Support Manager
1 week ago
DAMICOR London, United KingdomAs a Client Support Manager your role will involve working as an integral part of the Projects Delivery team supporting our Project Managers in developing and maintaining strong relationships with our clients. You will be responsible for managing and overseeinga team of Project C ...
-
Relationship Management Support
2 days ago
Centre People Appointments Ltd London, United KingdomA Japanese bank is currently recruiting a Relationship Management Support (AVP level) to work in their office in the City of London. · In this role you will be responsible for assisting in the sustainable growth of the department's business and ensure all the required internal & ...
-
Supporter Engagement Manager
1 week ago
Parkinson's UK London, United KingdomWe're looking for a driven Supporter Engagement Manager to join our team. You will be joining a dedicated team and an organisation that is committed to building and growing a powerful movement of people to transform the experience of people living with Parkinson's. A big part of ...
Customer Support Manager - London, United Kingdom - La Fosse
Description
Customer Support Manager - GreenTech/Energy - £65,000 - London/Hybrid
Are you a Customer Support Manager join an innovative start-up as they plan to scale and launch their unique, first of its kind product to market? La Fosse Associates are currently partnering with this business to recruit an innovate and motivated individual to join customer team.
The Role
The customer support function is relatively new and they are looking for someone that has either setup and run these types of teams before or someone that has been in a senior support role for a long time that wants to progress into a management role.
Your Profile
The Company
The company is an energy tech start-up that is building a first of its kind software in order to achieve their mission of delivering clean energy for all. They operate with a hybrid working environment, with offices based in central London.
Salary and Benefits
The salary on offer for this role is £50,000 - £65,000 plus exceptional benefits such as share options and unrivalled opportunities for rapid career development as well as the chance to build technology that will have a long-lasting positive impact.