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Service Manager - glasgow, United Kingdom - Dalkia UK
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Description
Dalkia UK is one of the UK's leading technical and energy services providers, delivering a wide range of energy, engineering and facilities services, as well as specialist services in systems integration, fire & safety systems and critically controlled environments.
With a talented workforce of over 4,000 people, Dalkia UK rises to the challenges of today's world to create a sustainable, prosperous, resilient society and a Net Zero UK. Dalkia is committed to building quality relationships to drive long term value for our clients through innovative solutions and services.
Job Overview:
We are seeking a highly motivated and experienced Service Manager to join our Facilities team, specialising in Water Hygiene & Legionella . As a Service Manager, you will be responsible for overseeing the daily operations of our service department and ensuring exceptional customer service. If you have a passion for providing excellent service, strong leadership skills, and knowledge of the Water Hygiene & Legionella industry, we want to hear from you
Job Duties:
· Provide support to enable growth of the environmental division in the UK for Dalkia Scotland.
· Ensure continuous improvement, development, and effectiveness across all contracts.
· Ensure that the following Remedial Works are carried out in accordance with the requirements of ACOP L8, HSG 274, BS806 and the Water Supply (Water Fittings)
Regulations & Byelaws:-
· Deal promptly with any priority works allocated by the Helpdesk.
· Support the operations manager.
· Support the Helpdesk Manager in planning for 1600+sites across the UK for Concept Evolution.
· Carry out site legionella risk assessments as required.
· Undertake audits to ensure statutory compliance for UKAS.
· Undertake training that may be required to fulfil duties and train legionella technicians.
· Supervising and developing a team of technicians and risk assessors
· Provide excellent technical advice and support.
· Ensure internal and client KPIs are met.
· Mentor legionella technician`s and give technical support when required.
If you are looking for an exciting opportunity to lead a dynamic service team and provide exceptional customer service, apply now We offer competitive compensation, benefits, and opportunities for career growth.