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    Area Manager - Sheffield, United Kingdom - Amazon UK Services Ltd.

    Amazon UK Services Ltd.
    Amazon UK Services Ltd. Sheffield, United Kingdom

    1 week ago

    amazon uk services ltd. background
    Full time
    Description
    Operations is the beating heart of Amazon.

    This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time.

    As an Area Manager, you'll make sure your site is running as smoothly as it should so that we can meet customer demand.

    You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

    Key job responsibilities
    Create, oversee, and drive a culture of safety and wellbeing
    Analyse and implement changes to keep quality and productivity at a consistently high level
    Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
    Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
    Work collaboratively with management-level colleagues to standardise shift practices

    A day in the life

    You'll work on a shift pattern at one of our sites, making sure it is as productive as it can be.

    Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards.

    You'll also oversee process improvements within your area and drive implementation.

    A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks.

    You'll also be a role model and mentor to new managers.

    About the team
    Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses.

    We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.

    Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

    There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

    Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services.

    We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.

    We are open to hiring candidates to work out of one of the following locations:

    Sheffield, ZET, GBR

    BASIC QUALIFICATIONS
    A degree
    Relevant experience in people management
    Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
    Relevant experience in using data or anecdotal evidence to influence business decisions
    Advanced proficiency in verbal and written English and local language

    PREFERRED QUALIFICATIONS
    Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.

    Experience working with Lean, Six Sigma and Kaizen techniques
    Experience working in another logistics environment
    Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
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