Jobs

    Remote Technical Support Engineer - Manchester, United Kingdom - ClearCourse

    ClearCourse
    ClearCourse Manchester, United Kingdom

    2 weeks ago

    Default job background
    Description
    Are you an IT graduate or a tech support person looking for an opportunity to join and progress, with a well-known and fast-growing technology business?
    This is a fantastic opportunity for someone looking to join a thriving team with genuine promotion pathways. 25 days' annual leave + your birthday off
    ~ Employee wellbeing perks – including Peppy Health, Perkbox, etc...
    ~ Enhanced maternity, paternity, and adoption pay
    ~ Life Assurance and Group Income Protection
    ~ Private medical cover with a cash plan
    ~ Enhanced Company Pension
    ~ Generous training budgets and reimbursement for professional memberships

    Act as the customers' main point of contact within the Company, including answering the phone, logging tickets, and monitoring emails
    Field customer inquiries to the relevant department
    Technical knowledge of current information technology
    Experience with database use (preferably SQL Server)
    Experience using and supporting Windows OS
    Experience dealing with customers face-to-face, online, or by telephone

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