Jobs
>
Edinburgh

    Service Delivery Manager - Edinburgh, United Kingdom - Clearwater Analytics

    Clearwater Analytics
    Clearwater Analytics Edinburgh, United Kingdom

    Found in: Talent UK C2 - 2 hours ago

    Default job background
    Full time
    Description

    Job Summary:

    A career as a Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers, corporations and/or government entities as you manage daily client engagement, reporting, and operational performance. You will be critical to our client retention while utilizing your financial services and strong relationship management background. If you enjoy engaging with both internal and external stakeholders, are energized by working within a high performing team and find value in solving problems for others, you will thrive in this role.

    Responsibilities:

  • Plan and oversees the fulfillment of accurate daily/monthly/quarterly/annual reporting support and service for clients.
  • Manages Client Engagement Model & client health reporting.
  • Ensures quality servicing and operational performance within the parameters of delivery standards (standard operating procedures).
  • Ensures client engagement from the daily user to the decision-maker level of the client.
  • Manages delivery metrics.
  • Provides guidance and mentorship to analysts.
  • Providing training to clients.
  • Coordinates and is involved in resolution of daily client inquiries and projects.
  • Develop client relationships and expands network at those organizations, understanding client business and product needs.
  • Strategic planning of service delivery to drive usage and proactive in service and support to reduce client downtime and support costs.
  • Collaborate with sales and support groups to demonstrate the value of support offered to clients and identify business opportunities for expanded support.
  • Maintain knowledge of product enhancements and the changing investments accounting industry.
  • Helps aggregate client feedback and provides guidance to improve operationally and expand the product offering.

    • Required Skills:

  • Working knowledge of financial services and investment accounting.
  • Working knowledge of structured products, derivatives, fixed-income securities, etc. preferred.
  • Self-starter proactively seeks out solutions and expertise.
  • Able to execute in a fast paced and sometimes ambiguous environment.
  • Strong computer skills, including proficiency in Microsoft Office.
  • Excellent attention to detail and strong documentation skills.
  • Outstanding verbal and written communication skills.
  • Strong organizational and interpersonal skills.
  • Exceptional problem-solving abilities.

    • Education and Experience:

  • Bachelor's degree in accounting or similar field or relevant experience in Investment. Management, Insurance, FinTech, Investment Accounting, Financial Services, or Investment Operations.
  • 5+ Years of experience.
  • Montresor Legal

    Delivery Manager

    Found in: SonicJobs Direct Apply UK - 4 days ago

    Montresor Legal Edinburgh, United Kingdom Full time

    We are currently collaborating with a leading alternative legal services provider, backed by a prominent law firm, and they're in the midst of an incredible growth phase within their legal service delivery function. · In this role, you'll team up with Solutions Managers to ensure ...

  • Climate17

    Delivery Manager

    Found in: Jooble UK O C2 - 4 days ago

    Climate17 Edinburgh, United Kingdom

    Climate17 is delighted to be partnering with The Greater South East Net Zero Hub (GSENZH); a high-profile and high-impact government-backed project group to develop and support the delivery of projects to accelerate the UK's transition to Net Zero. · Set up by the UK government ...

  • Next

    Delivery Manager

    Found in: Talent UK C2 - 2 hours ago

    Next Edinburgh, United Kingdom Perm

    SHIFTS YOU ARE APPLYING FOR: 37.50hrs p/w; Mon 06:00 - 14:00; Wed 06:00 - 14:00; Thu 06:00 - 14:00; Fri 06:00 - 14:00; Sat 06:00 - 14:00 · To be a successful Delivery Manager, you will lead and inspire your team to prioritise outstanding stock processing, stockroom organisation ...

  • Mosaec

    Storyteller: Delivery Manager

    Found in: Jooble UK O C2 - 2 days ago

    Mosaec Edinburgh, United Kingdom

    Headquarters: URL: Up to £60k GBP per year, full time employment contract · Up to $81k USD per year, full time employment contract · Up to 97k CAD per year, full time employment contract · Up to 60k EUR per year, full time contractor contract · Fully remote working · Excitin ...

  • Mosaec

    Storyteller: Delivery Manager

    Found in: Jooble UK O C2 - 2 days ago

    Mosaec Edinburgh, United Kingdom

    Headquarters: Edinburgh · URL: Up to £60k GBP per year, full time employment contract · Up to $81k USD per year, full time employment contract · Up to 97k CAD per year, full time employment contract · Up to 60k EUR per year, full time contractor contract · Fully remo ...

  • Thales

    Delivery Engineering Manager

    Found in: Jooble UK O C2 - 17 hours ago

    Thales Edinburgh, United Kingdom

    Engineering Delivery Manager · Travel: 10% travel required to other UK & customer sites · Logical problem solving projects · You will be running the day-to-day engineering activities with the engineering team. You will need to manage tasks allocated to team members or tasks al ...

  • LHH Recruitment Solutions

    Change Delivery Manager

    Found in: beBee S2 UK - 2 days ago

    LHH Recruitment Solutions Edinburgh, United Kingdom Full time

    Change Delivery Manager (12-month Fixed Term Contract), Scottish National Investment Bank · Based: Edinburgh or Glasgow · About the Bank · Our role as the Scottish National Investment Bank, is to invest in business, projects and communities to deliver environmental, social and fi ...

  • Vulcain Engineering - UK

    Mechanical Construction Delivery Manager

    Found in: Jooble UK O C2 - 17 hours ago

    Vulcain Engineering - UK Edinburgh, United Kingdom

    The Construction Delivery Manager will assist tactical logistics planning for individual works sections in support of the work completed on strategic logistics. Thereafter, they will be responsible for the detailed planning and implementation, in collaboration with the rest of th ...

  • Training for Care

    Course and Claims Coordinator

    Found in: SonicJobs Direct Apply UK - 5 days ago

    Training for Care Edinburgh, United Kingdom

    Role: Course and Claims Coordinator · The Role · We are looking for a coordinator to carry out the delivery of our Vocational Qualifications and Funded Modern Apprenticeship Programmes. · The role includes course and funding administration, communication with students and teachin ...

  • Signature

    Facilities Assistant

    Found in: SonicJobs Direct Apply UK - 18 hours ago

    Signature Edinburgh, United Kingdom Full time

    Are you looking for an opportunity where you will play a key part in delivering amazing customer experience? Are you outgoing, super organised, friendly, fun and know what GREAT service looks like? Do you enjoy a role that isn't desk based 100% of the time, and enjoy getting your ...

  • NEXT

    Delivery Manager

    Found in: Talent UK C2 - 2 hours ago

    NEXT Midlothian, United Kingdom

    SHIFTS YOU ARE APPLYING FOR: 37.50hrs p/w; Mon 06:00 - 14:00; Wed 06:00 - 14:00; Thu 06:00 - 14:00; Fri 06:00 - 14:00; Sat 06:00 - 14:00 · To be a successful Delivery Manager, you will lead and inspire your team to prioritise outstanding stock processing, stockroom organisation ...

  • RPS Group

    Delivery Manager

    Found in: Talent UK C2 - 2 hours ago

    RPS Group Grangemouth, United Kingdom

    Delivery Manager - Water Consultancy · RPS has an exciting opportunity for a Delivery Manager to join our Water Consulting business. This is a senior-level position and will deliver and build upon our existing frameworks and relationships with utility companies across Scotland. ...

  • Harrington-Leigh Associates Ltd

    Night Manager

    Found in: SonicJobs Direct Apply UK - 2 days ago

    Harrington-Leigh Associates Ltd Currie, United Kingdom Full time

    I`m keen to speak with experienced Night Managers about a possible relocation - for a luxury based property in the Aberdeenshire area of Scotland. · This is a wonderful role for the right person... working in a truly magical property in a stunning location. · Ideally I'm looking ...

  • M&G CWS

    Business Readiness Manager

    Found in: SonicJobs Direct Apply UK - 3 days ago

    M&G CWS Bonnyrigg, United Kingdom Full time

    AMS is the world's leading provider of Talent Acquisition and Management Services. Our contingent Workforce Solutions (CWS) service partner with M&G to support contingent recruitment processes. · On behalf of M&G, AMS are looking for a Business Readiness Manager, an initial 6-mo ...

  • McGregor Boyall Associates Limited

    Azure Virtual Desktop Engineer

    Found in: SonicJobs Direct Apply UK - 1 day ago

    McGregor Boyall Associates Limited Bonnyrigg, United Kingdom Full time

    Azure Virtual Desktop Engineer, AVD, PowerShell,Agile, Intune. · A great role has landed with a key customer who is looking for a talented AVD Engineer who can help support, implement, and maintain a high level of service across the business. · Operating in an exciting environm ...

  • The Recruitment Co.

    Retail Manager

    Found in: SonicJobs Direct Apply UK - 4 days ago

    The Recruitment Co. Bonnyrigg, United Kingdom Full time

    Responsibilities: · Oversee day-to-day store operations · Process rapid delivery orders (less than 1-hour service), handle in-store orders, and manage requests from head office · Mix paint and maintain standards in-store and on machines · Assist with tasks related to our last-mil ...

  • Sanderson Recruitment

    Senior Project Manager

    Found in: SonicJobs Direct Apply UK - 1 day ago

    Sanderson Recruitment Bonnyrigg, United Kingdom Full time

    Senior Project Manager - up to £65k, F.S, Edinburgh · One of our exclusive clients currently have multiple vacancies for Senior Project Managers to join their Business Change team. As the Senior Project Manager, you will be responsible for playing a key role in the end-to-end man ...

  • Pertemps Edinburgh

    Finance & Performance Manager

    Found in: SonicJobs Direct Apply UK - 18 hours ago

    Pertemps Edinburgh Bonnyrigg, United Kingdom

    Pertemps are delighted to be recruiting a Finance and Performance Manager for our public sector client based in Edinburgh, initially on a temporary basis but may go permanent for the right candidate. · Role - Finance and Performance Manager · Location - Edinburgh · Hours - Monday ...

  • Blueprint Recruitment Ltd

    Mechanical Estimator

    Found in: SonicJobs Direct Apply UK - 18 hours ago

    Blueprint Recruitment Ltd Bonnyrigg, United Kingdom Full time

    Mechanical Estimator, Permanent, Edinburgh. · Our Client is expanding due, to multiple project wins. They are looking to expand the commercial team based out of their offices in Edinburgh by hiring an experienced Mechanical Estimator. · The basic Roleo Receiving enquiries from ...

  • SNJ Recruitment Ltd

    Senior Pensions Administrator

    Found in: SonicJobs Direct Apply UK - 2 days ago

    SNJ Recruitment Ltd Bonnyrigg, United Kingdom Full time

    Senior Pensions Administrator · Our large multinational financial services client requires driven individuals to join their dynamic and growing workforce as a SeniorPensions Administrator. This position is a permanent and the client is looking for an ambitious individual with a p ...