Storyteller: Delivery Manager - Edinburgh, United Kingdom - Mosaec

Description

Headquarters: Edinburgh

Up to £60k GBP per year, full time employment contract

Up to $81k USD per year, full time employment contract

Up to 97k CAD per year, full time employment contract
Up to 60k EUR per year, full time contractor contract
Fully remote working
Exciting products, millions of users, sold to global brands
Working with the latest hardware, tech stack and tools
Access to benefits (country dependent )

SUMMARY

Storyteller is a platform that allows brands to integrate Stories functionality into their apps and websites. The platform is in use by multiple global brands serving millions of users. Check us out on our website or on ProductHunt

Join Storyteller's dedicated team as a Delivery Manager, where you will be at the forefront of a dynamic, fast-paced environment, driving the successful integration of our Stories platform for high-profile clients. If you thrive in a role that is as about both ensuring exceptional delivery and leading/innovating on the evolution of our services, then we are eager for you to read on and apply.

ABOUT US

Storyteller is a new B2B SaaS platform, which allows companies to integrate Stories into their owned and operated platforms. Popularized by Instagram and Snapchat, Stories are perfectly suited for boosting user engagement, audience retention, and driving advertising revenue. For customers, building their own stories experience can take years and a lot of investment however Storyteller has solved this by allowing companies to integrate in days, not years all for one monthly cost. Our end‐to‐end platform gives companies a best‐in‐class Stories experience in days with native iOS, Android, and Web SDKs, publishing tools, analytics, and ad support.

We work with globally-recognised clients in US TV and Sports industries. Every day we produce work that is innovative, challenging, and enjoyed by millions of people

RESPONSIBILITIES

As a Delivery Manager for Storyteller, you will be responsible for the seamless delivery of projects from the post-sale phase through to launch and the initial period of live operation, plus the active improvement and development of all processes around your delivery to improve client satisfaction.

What can you expect?

• Grabbing hold of projects and making them your own
• Facilitate client onboarding and initiate delivery projects, aligning plans with client expectations and business objectives.
• Working with higher management to estimate the resources and participants needed to achieve the project goals
• Control project schedules, track milestones, and adjust timelines as necessary using project management tools.
• Maintain transparent client communication, manage stakeholder expectations, and negotiate scope changes effectively.
• Reviewing what we're building for our clients to ensure they are to spec and high quality
• Identifying and proactively engaging with problems to generate, evaluate and propose possible solutions
• Manage post-launch support, ensuring a smooth handover to Customer Success, and conduct post-launch retrospectives.
• Working with teams across the company – most of our projects are a blend of tech and content
• Contributing to improvements in the way we work and deliver Storyteller to clients
• Ensuring that project documentation and processes are up-to-date and accurate across all projects

QUALIFICATIONS

What's important to us:

• Experience in delivering web- or app-based projects in the private sector
• Excellent oral and written communication skills, including the ability to communicate with technical and non-technical stakeholders
• A real interest in technology and recent advancements
• Proactive attitude; you're always first on the scene grabbing hold of things
• A self-starter who has a strong sense of ownership and initiative
• A detail-oriented individual who ensures that all work is completed with accuracy, precision, and thoroughness
• Experience communicating directly with customers
• Experience in negotiating and drafting requirement specifications
• The ability to identify, analyse and solve problems efficiently and effectively
• The ability to manage multiple tasks and projects simultaneously
• An understanding of project management methodologies
• Proficiency in Microsoft Office suite and experience using online project management software such as Jira and/or Airtable

YOUR WORKING ENVIRONMENT

Modern Tech Stack

We use the latest tools, hardware and methodologies across our teams. We're always on the look-out for new ways of working and ensure everyone is setup with enough hardware firepower to excel, Windows or Mac.

Agility & Openness for Ideas

We actively encourage the entire team to share their ideas, with that in mind we regularly adopt and implement suggestions across the company, you're the specialist here

Operating with the agility of a high growth start-up, alongside the support you can expect from a larger organisation means we encourage quick decision making and a responsive, adaptive culture.

Outstanding People

We believe that great teams are built by a mixture of personality, skills and a passion for what people do. We're a small, start-up team with around 30 people onboard.

Flexibility

We're a remote-first company and support 100% remote working for this role. We have flexible working hours so we start our day between 8am and 10am.

Joining us means becoming an integral part of the whole team no matter where we're physically working, we have a number of initiatives to create a team environment regardless of geographic location.

PAYMENT

UK – up to £60,000 per year, depending on experience and skills.

US – up to $81,000 per year, depending on experience and skills.

CA – up to 97,000 CAD per year, depending on experience and skills.

Europe – up to 60,000 EUR per year (or local currency equivalent), depending on experience and skills.

CONTRACT TYPE

– Full time contractor contract – fully remote working from anywhere in Europe

– Full time employment contract – fully remote working from anywhere in the UK

– Full time employment contract – fully remote working from anywhere in the US

– Full time employment contract – fully remote working from anywhere in Canada

RECRUITMENT PROCESS

Firstly, you will be asked to complete an online video which will involve answering a mixture of questions.

Secondly – if your interview goes well, you will be invited to a first stage interview with Andy our Chief Delivery Officer. Dependant on this, you will then be sent a follow-up exercise (for which you will be compensated) that aims to test your project management and problem solving skills. Finally, you will be invited for a final interview via MS Teams with Dave, our Chief Technical Officer and Andy.

And that's it

To apply:

Source ⇲

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